Instance Help

raaaaam
Tera Contributor

Hi ,

It looks like my instance is down, can anyone help me on this ?@

1,245 REPLIES 1,245

joyee
Tera Contributor

Hi All,

My PID is not waking up,= from hibernation, showing status as "Offline :

 

 https://dev60565.service-now.com/

Kamini Kansal
ServiceNow Employee

Hi Joyee,
Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.
We apologize for any inconvenience caused.
Regards,
Kamini Kansal

Chandrasekhar 2
Tera Contributor

Again my instance is offline and not waking up. Please help

Instance: dev80923.service-now.com/

 

 

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Hi Chandrashekar,

Your developer instance is online and ready for use. Please let us know should you encounter any additional issues while working within your instance.

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

gburger
Tera Contributor

My instance (dev108191) was apparently reclaimed disregarding activity on the instance.  I had been working on it all last week (developing UI Builder portals) and was surprised to get an inactivity email on 10/25 after only two days of not making a change on it.  I logged in on 10/25 and made a change just to be safe and today my instance is gone and no backup is listed.  This was two months of R&D work for a project so any help would be greatly appreciated!!