Instance Not waking up.

Shiraz Bhojani
Tera Expert

Tuesday

This is the third time its happening. On previous two occasions, I released and requested a new instance. but this time, I want to find out what is the actual problem.

 

When accessing my instance, it results in:

 

ShirazBhojani_0-1794323664917.png

There is no option to wakeup the instance and when I click the Refresh, it does not do anything:

 

ShirazBhojani_1-1794323770058.png

 

Please help.

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2 REPLIES 2

Dr Atul - LNG
Tera Patron

Tuesday

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

 

If your PDI is currently offline, you can:

 

Wait for maintenance to complete and your instance to become available again.

 

Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

 

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.

 

 

@Shiraz Bhojani 

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Shiraz Bhojani
Tera Expert

Tuesday

Not sure if there is maintenance and its going on, still no luck with the PDI. 

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