PDI Instance down

[fjvm9]

Hi Folks

PDI Instance down 3 days now. Wont come out of hobernation

Anything amiss 

Thanks

[AndersBGS]

Hi @fjvm9 

as you might know, there is no support available from ServiceNow in relation to PDIs, hence you’re limited to two options:

•  wait, it should come online again after some time.
•  If you get tired of waiting. Release your instance and request a fresh installation. Note! Any work that hasn’t been backed up will be list for good.