PDI Instance down

fjvm9
Tera Contributor

‎05-16-2025 02:47 PM

Hi Folks

 

PDI Instance down 3 days now. Wont come out of hobernation

 

Anything amiss 

 

Thanks

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AndersBGS
Tera Patron

‎05-17-2025 05:00 AM

Hi @fjvm9 

 

as you might know, there is no support available from ServiceNow in relation to PDIs, hence you’re limited to two options:

  •  wait, it should come online again after some time.
  •  If you get tired of waiting. Release your instance and request a fresh installation. Note! Any work that hasn’t been backed up will be list for good.

 

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