AI search where the custom fields in the EVAM view config comes from

[valter479]

Hi,

Where does the custom fields in the  EVAM view config record comes from. I understand those fields are passed/required to the view template but I can figure out where they come from. 

example: https://{your instance}.service-now.com/nav_to.do?uri=sys_ux_composite_data_template_predicate.do?sys_id=6181aaffc30320102ec1a589a840ddac

This is attachment search result, one of the custom fields is parent_title. Where is the parent_title come from.

The only reference I can find on my instance about parent_title is this record: https://{your instance}.service-now.com/nav_to.do?uri=sys_sg_view_config_element_attribute.do?sys_id=85697c6987502010420e5cdac5cb0bbe

I am guessing the Type: "SearchExternalSource" has something to do.  

Thanks,

Valter

[Gerard Dwan · Accepted solution]

Hi Valter, 

Those fields only exist on the AI Search index. They include: 

ai_search_teaser_title, ai_search_teaser_text, and as you mentioned above parent_title. 

Parent_title is used when there are attachments that came from a KB article (the parent title is the concatenation of KB number and the article title). 

Both teaser fields have hit-highlighting tags on them so they render in the front end. 

Hope this helps! 

[valter479]

Hi,

Is there anyway to change/map Parent_title fields to something else besides number and the article title?

Thanks