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06-22-2022 02:13 PM
Hi,
Where does the custom fields in the EVAM view config record comes from. I understand those fields are passed/required to the view template but I can figure out where they come from.
example: https://{your instance}.service-now.com/nav_to.do?uri=sys_ux_composite_data_template_predicate.do?sys_id=6181aaffc30320102ec1a589a840ddac
This is attachment search result, one of the custom fields is parent_title. Where is the parent_title come from.
The only reference I can find on my instance about parent_title is this record: https://{your instance}.service-now.com/nav_to.do?uri=sys_sg_view_config_element_attribute.do?sys_id=85697c6987502010420e5cdac5cb0bbe
I am guessing the Type: "SearchExternalSource" has something to do.
Thanks,
Valter
Solved! Go to Solution.
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08-05-2022 05:48 AM
Hi Valter,
Those fields only exist on the AI Search index. They include:
ai_search_teaser_title, ai_search_teaser_text, and as you mentioned above parent_title.
Parent_title is used when there are attachments that came from a KB article (the parent title is the concatenation of KB number and the article title).
Both teaser fields have hit-highlighting tags on them so they render in the front end.
Hope this helps!

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08-05-2022 05:48 AM
Hi Valter,
Those fields only exist on the AI Search index. They include:
ai_search_teaser_title, ai_search_teaser_text, and as you mentioned above parent_title.
Parent_title is used when there are attachments that came from a KB article (the parent title is the concatenation of KB number and the article title).
Both teaser fields have hit-highlighting tags on them so they render in the front end.
Hope this helps!
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08-08-2022 05:15 AM
Hi,
Is there anyway to change/map Parent_title fields to something else besides number and the article title?
Thanks