Do we need to create EVAM template to show AI search Genius result in Service Portal? Or it is tied to a genius result by itself?
If yes, then how can we configure the AI search genius result EVAM template to show cards like Genius Search result in the mobile app with button & navigation option?
Can we configure any other components in the JSON template to display Result? Right now it is showing the OOB search card to show the result:
The following template JSON is being used right now to display results:
{
"component": "sn-search-result-evam-card",
"staticValues": {
"imageType": {
"translatable": false,
"key": "image"
},
"detailLabelOne": {
"translatable": true,
"key": "Click the card to navigate "
},
"icon": {
"translatable": false,
"key": "document-outline"
}
},
"mappings": {
"title": "u_portal_name",
"summary": "u_url" ,
"imageURL":"image"
},
"actionMappings": {
"clickAction": "hrc_navigation"
}
}
