Hi All,We are configuring ServiceNow Discovery in order to discover Linux Server. We are using a MID Server deployed on a Windows machine. Based on this KB Article (How to use SSH Key based authentication for Discovery - Support and Troubleshooting),...
We switched over from the legacy CI identification scripts to the new Identification and Reconciliation engine for the CMDB. At first, the de-duplication tasks we useful and pointed out a few errors that we had. However, every false positive keeps re...
Since upgrading our Jamf plugin to version 2.13, we are unable to execute the 'SG-Jamf Computer' scheduled data import. When we attempt execution, the entry in the progress workers shows the following message: ConversionError: The undefined value has...
Hello, can Infoblox devices be discovered? Can Infoblox device be discovered like any other device ? what port and protocol will be used. We are not looking to integrate infoblox and Snow. Thanks, kranthi.
Hello, I have an import set table wherein data gets imported periodically. I have created a flow in designer to get triggered when a new record is created or updated in import set table and Run the action - update the "target record" in import set ta...
Dear community, I'm looking for a way to block users to remove the filter in a list on Workspaces. The documented "Restrict filters and breadcrumbs with fixed queries" (https://www.servicenow.com/docs/csh?topicname=t_RestrictBreadcrmbsWFixedQueries....
Hi All, We have to make Email option as mandatory and read only. As the on-call module is now available in SOW, I am trying to modify through UI Builder. Here in SOW, E-Post toggle switch should be always 'ON'. Any inputs? Thank you.
Trying to troubleshoot why some firewalls are not being discovered when I noticed in the shazzam input discovery log for two devices (same model) the probe is not checking port 161. It does check 161 on other devices including firewalls, this is the...
Hello all, Can anyone please let me know what are the prerequisites for the PRTG- ServiceNow Integration: 1. Port (Unidirectional / Bidirectional)2. Basic Auth Creds to be created in PRTG using what role?3. Any other prerequisites which are needed to...
Hello, anyone can help me with below issue?I am connecting to the PRTG Network Monitoring tool with ServiceNow. The connection was successful, even i didn't receive any events in ServiceNow. The service account has read-write access in PRTG. After th...
Hi, I am trying to create a PRTG connector instance. I am getting the below error when i test the connections. "Connection test failed: ERROR EXECUTING REQUEST: Method failed: (/api/table.xml) with code: 401 - Invalid username/password comboTypeErr...
Hi All,We are looking to search the place where the below highlighted events are used to trigger the notification, but we haven't found any. We searched in all the script includes/business rules/ scheduled jobs/script actions etc. but no luck Event N...
Alerts are not going in alert management rules even if the conditions are fulfilled SCOM integration with Service Now We have a alert management rule with below details still some alerts are not creating incidents, also they are not going in alert ma...
Hello everyone, I was having the query before starting the implementation of Event Management.What relevant discussions / questions should be asked to the customers in order to implement Event Management in a correct way. Can you please share me out ...
Hello Team, I am creating an graph connector application for importing devices into CMDB. I see we need to create discovery source for cmdb_ci table for this, and its in global scope. Is there a way to create this discovery-source in global scope and...
