Hello Everyone, When customer tries Linux Discovery using Sudo right, They found the content of TCP connection is empty on their host. All other information like 'running process' , 'installed software' properly retrieved. Anyone can advise what cou...
I've installed and configured test MID server and a ACC agent, enabled "Linux* and PostgreSQL*" policies.MID server and ACC agent are "green" in ServiceNow, discovery works, Linux & PostgreSQL instance configuration items have been discovered success...
Hi All,I am getting 422 service error while using PUT method on Rest API explorer for incident table.I have the below script in Scripted REST Resource table for the API definition. What should I make changes to get 200 success response to update th...
Getting the above error when running discovery for a Windows server. We have verified the Windows password and the firewall team insists that nothing is being blocked between the MID server and the target server. However, we ARE able to properly dis...
Hi Team , We have integrated Service now with one of the automation tool, during incident creation through automation when the CI is not found in CMDB table it currently creates the new Ghost CI record in the CMDB table , We need to build a solution ...
コミュニティ参加者の皆さま お世話になっております。 Discovery機能の利用におけるMIDサーバパラメータの活用方法に関してご質問をさせていただきたいです。下記5種類のMIDサーバパラメータをデフォルト値から変更し、活用されている方はいらっしゃいますか？もしいらっしゃる場合は、どのような課題を解決するためにどのパラメータをどう変更された等のユースケースを可能な範囲でご教示いただけませんでしょうか。＃Servicenow公式ドキュメントから読み解くことが難しい各パラメータの活用ユースケースを...
I am working on manually mapping application services within our CMDB since Service Mapping is not currently deployed in our instance. Our application services are currently stored in the cmdb_ci_service_auto table, and we want to ensure proper CI As...
Task: Create iTunes Discovery Pattern (Part 2) - FailedI am attaching the screenshot of the step first step is giving me data including "itunes"and in second step no matter what i try, what filter i use i am getting blank record please help.I tried e...
On May of 2024, we completed the Probe To Pattern Migration in all our instances (Dev, Test, Prod - All Vancouver). We clearly recall doing all the necessary migration steps, because we have Jira Stories associated with this work, and screenshots of...
I know we can send out sms to users/groups , but I have a requirement that we need the receivers of the SMS to all be in a group together so they can stay in that group and talk to each other. Is there a way to implement this?
Hi everyone!Currently I'm using the new CSDM Life cycle fields along with the legacy fields in Washington version. We have multiple Catalog Items for requesting physical devices wherein it creates or updates a CI record then tagging it to an existing...
Hi All, Got the error Post-sensor script "Network Devices - Post Sensor" failed due to: TypeError: Cannot convert null to an object.when we ran the network discovery for one of the subnet, please guide me how to fix it.
Hello team, I want to what are the attributes that will be discovered when we enable cloud discovery on following cloud providers (Azure, AWS, GCP). Please let me know. #ServiceNow#GCP#AZURE#aws#community
Hello I see this message for a MID serverReported MID Server version 'washington-__patch4b-08-2021_1058' differs from instance version 'washington-patch10b-10-220_1502' though they are compatible. Upgrade is recommended. More Info The hyper links tak...
We are getting notification from IT Security team that have detected failed authentication attempts from MID server. We are running VCenter Discovery to get all the VMWare components. We have added the ESX Server IP addresses to the "Global IP Exclus...
