ServiceNow Discovery -1. can anyone explain what is Layer 2 and Layer 3 discovery in simple terms?2. OOB layer 3 discovery is enabled via system properties [glide.discovery.L3_mapping]. What will happen if I disable them? I mean what use case I will ...
Hi everyone, This is my first post on the community, looking for guidance and assistance. I have a Personal Development Instance where I'm trying to configure an Event Mgmt Connector using PRTG v2 API but I'm getting the following error when testing ...
I get multiple entries of the following error message in Discovery for a configuration item schedule generated from a cloud resource schedule: Error in Horizontal Discovery Sensor for Horizontal Pattern: Failed to update IP on the CI, TypeError: Cann...
Hi, Has anyone managed to discover Azure Kubernetes (AKS) clusters? If the MID Server is setup inside the cloud and has access to the AKS cluster, are we able to discover it using the documentation below? Since these are managed cluster, are we able ...
I have a Scoped Application where data needs to be exported as CSV files to an external system on a monthly basis. The files should be sent via email.All the logic for creating the CSV files is in a Script Include. I would like to create an email fro...
On the discovery dashboard, I can see that I'm discovering 700 VMs under one of our AWS accounts, but I cannot see a list of the VMs that were discovered. We discover several accounts and I'd like to see the list of VMs discovered by a specific sched...
Hello experts, I did plugin update for Tag Based Alert Clustering Engine applilcation, now it is in the latest version of the release. Before the plugin update, Tag Based Alert Clustering was working fine. But after update, it is not clustering any a...
Hello all, We are having trouble generating metric types on our production instance. However, the same setup functions flawlessly on the development instance.Please review the details below, which show how we set up the "sa_source_metric_type" (Monit...
I would like to start LifeCycle management for cmdb_ci_computer. Anyone can suggest the best practice? What i am looking, all CI Laptop and desktop has the Warranty expired date, 30 day prior expire date a request needs to open in user name to replac...
Hi all, I would like to give access to the "System Events and Jobs Dashboard" to non-admin collaborators. Is there a way to modify the access rights ? Regards, Karine
Hello Community, I'm looking for knowledge on discovering our VeloCloud VCE router correctly. I have a SNMPv3 creational that validates on the IP when testing. Im running a quick discovery on a single IP at the moment but it returns "Active, couldn't...
Hi All,I have a requirement where i would like to update the stack, for example when the IAM role gets created based on a servicenow request and then the user feels to add/remove certain s3/glue permissions on the existing IAM role, thats when UPDATE...
Using the guided setup after installing the 3.6.0 SG-SCCM plugin and creating the JDBC Connection, the next step is to validate the Data Source using the newly created JDBC connection. I manually tested the SCCM connection traditionally and via the c...
I am new to Event management and I need to do the field mapping of an alert based on the field of the event. need to update the state of the alert based on one of the fields of an event. Is it even possible ?
Hi All, In our SNOW instance one user from client side is not able to login into SNOW from Edge and Chrome, but he will able to login from firefox. Can anyone help me on this?What is the cause and how can i resolve this?
