At my current client we have many top down Service Maps. Sometimes when we open a map we see "yellow triangle" error. I'll attach screen shot. Today I was asked if there was a way to programatically see what maps may have errors, as opposed to openin...
I am trying to create a business rule to do something with an email after it is created (inserted) and I do not know what I am doing wrong but the BR never seems to fire off. It is like it is just ignored completely like it doesn't exist. I created a...
Hi Team, I'm getting Error in to test checks for url monitoring util.check-http-response- code - Response code 3
Hello, experts.I would like to display a list of infrastructure CIs associated with application services. I understand that there are two methods to link multiple tables for reporting: 'CMDB Query Builder' and 'Database View.'In the 'Database View,' ...
We want to track AWS Accounts in a class in the CMDB, however we can not fin the appropriate class. The fields we are attempting to track are: AWS Account#, Account Name, Cost Center and email address. We thought that the class (Cloud Service Account...
I'm sure this has been asked before but if I have an OOB discovery pattern and set one of the steps to inactive to prevent collecting unwanted data, is that considered customization? And if so, if I set it back to active and attempt to update the pa...
Hi Having issues with discovering checkpoint devices such as - Checkpoint CPAP-SG3600-SNBT. - The credential will not validate- " is not a reachable host (no response to target ports scanned by MID)" also reports when running discovery. Port and r...
Hi AllWe are receiving events from one source via MID SNMP Trap Listener method. Here we configured listener record with SNMP version and port number. The event source team is telling, ServiceNow is not receiving complete payload as we are sending.I ...
If I create a discovery pattern step "Parse Command Value", and in "Set Command Output" run the command powershell.exe get-mpcomputerstatus^|select-object amengineversion,amproductversion,antivirussignatureversion,AMRunningMode,AMServiceEnabled,Quick...
Hi Team,I am trying to run discovery to map an application, however getting the following error when running Quick Discovery.Failed Exploring CI Pattern, Pattern name: Windows OS - Servers, To Check Pattern Log Press Here.On checking the Pattern Logs...
Hello everyone. When using the Certificate Management module for Microsoft CA Servers to automate the request flow for new/renew certificates, there is an OOB flow action called Request/Renew Microsoft Certificate (requestrenew_microsoft_certificate...
We have 1000 stale ci, and we want to reduce the count of stale ci. So is there any way to do this? As we do not want to delete these stale ci records , they will required for audit later. So what will be the approach for this? Thanks.
We are currently importing CMDB data using the Intune Service Graph Connector. We have found out we will be moving away from our local instance of Intune to a global instance. This global instance will hold data from 6 companies. We are only inter...
Hello Friends, I have received a requirement and against that requirement we need to discover EUC devices like Laptop ad desktop using ServiceNow Discovery. As per my understanding we can make use of discovery to discover these CIs . Am i correct i...
What is meant by shazzam cluster support in discovery