Hi All, I am working on a POC and wanted a brief information/story on how Impact Tree is populated and what are the perquisites to form the same. Also if there is any product documentation describe the same then please share it across.
Hi, As an Architect, I was recently asked to provide a best possible solution to implement domain separation for ITOM Modules for a Service Provider (with around 500+ customers) with limited number of MID Servers. Our Client didn't want to have MID S...
Hi Team, While configuring the google cloud platform discovery I'm getting following error "Provided account id is neither a GCP Folder nor a GCP Project Pattern name: Google Cloud Platform (GCP) - Validate Service Account"The account id is correct a...
Need Lab session for Event Management from Basic
Hi all, I'm trying to create CIs for racks, datacenter, datacenter zones. computer rooms.It's hard to understand. Please help me. Customer wants to use hierachy for "datacenter buildings" -> "floors" -> "rooms" -> "racks"Is "datacenter building" is d...
Hey Guys, Is there any out of the box classifier for below pattern? DataPower Data Power [cmdb_ci_app_server_datapower] If there is no OOB classifier, Any guidance on creating a one is highly appreciated.
Hi I want a similar method as g_form.isNewRecord() to return true on the submit of a form to be used as a condition for changing a field value using:"g_form.setValue('u_customer_state', 'Assigned');" as this work everytime when i use it in the else p...
We have created an extension to Network switch pattern for wireless access points, it creates records but does not populate location. How can we populate location?
Summary:I'm encountering an issue where VM instance servers are not getting updated in the CMDB during Discovery runs.Details:Issue Description:Affected class name - cmdb_ci_vm_instance I’m facing an issue where VM instance servers are not updating ...
Any Discovery pro can help me out of this situation where we want to run discovery on linux machine without creating the local user.Because we have implemented Ockta ASA (Advanced server access).Which don't really requires local user to be created on...
We are trying to import software data for sccm 2019 . But when the scheduled data import executes for software last used the mid server field in software last used data source is cleared by the import user and import is not running. What is the solut...
My goal is to pull the ifAlias value from the Cisco switchports as follows. - If a specific value is contained within ifAlias - then extract a specific value from ifAlias - use that value to pull the sys_id from the company table - use the sys_id to ...
Hello everyone, Can anyone please let me know how this field is calculated on alert "sn_priority_group".The value of this field is further used to calculate Impact and Urgency in the flow. Any quick help is much appreciated.Thanks in advance! Regards...
I've been searching the community but nothing has come up that will work for me. I'm trying to enhance a catalog item we have that is for managing group membership. We'd like the person submitting the request to be able to select a user from a list a...
Hi all, technically what is the difference between CAPI based and Pattern based discovery? As per my understanding, Pattern based discovery used ECC Queue and worker threads for processing the input received. Is this the same for CAPI based, or does ...
