Hi All,How can I enable the attachment button if it is not available to add attachments to a table? Certificate table Incident table, for incident table attachment option is showing Thank you
Hi Everyone, Has anyone experienced receiving failed login attempts from discovery on their storage devices, the IP address was already excluded from the discovery schedule that runs at the same time the failed logs were created. We've checked the di...
We need to update the event rule for LogicMonitor to use the internalid field for the message_key
What is the best way to set a custom field on the cmdb_ci table based on the processed mid server? I am leaning towards setting a "Set Parameter Value" step at the discovery pattern. Are there any other ideas? I cannot do a business rule, it has to b...
Hi All,we wanted to automate the de duplication tasks, so we wanted to create de-duplicate template for remediate duplicate tasks if windows server and Hyper V server having same name.
https://dev292236.service-now.com/esc?id=sc_cat_item&sys_id=7198552237b1300054b6a3549dbe5dea i want to change the id. i want catalog item should be open in another id. is it possible n employee center
Hello Community, I am looking to implement a solution for automatically discovering FSx for NetApp ONTAP file systems within AWS whenever they are created, updated, or deleted, and subsequently auto-updating this information in the CMDB tables that a...
Hi All, I have requirement that in Incident table if channel is phone, Category is hardware / software and sub category is Email/IP address then record must be updated successfully Otherwise it should through error response. Please help me with the ...
Hi All, How can i restrict the users or hide the New button for specific users or role, so they do not create the Change schedules?
Hi all,As the standard ACC discovery lacks retrieving version information from e.g. MS SQL server instances, we want to try to go enable Pattern Based discovery by the ACC. Has anyone tried this before, and are there any how to guides available? Or a...
Hello Everyone, When customer tries Linux Discovery using Sudo right, They found the content of TCP connection is empty on their host. All other information like 'running process' , 'installed software' properly retrieved. Anyone can advise what cou...
I've installed and configured test MID server and a ACC agent, enabled "Linux* and PostgreSQL*" policies.MID server and ACC agent are "green" in ServiceNow, discovery works, Linux & PostgreSQL instance configuration items have been discovered success...
Hi All,I am getting 422 service error while using PUT method on Rest API explorer for incident table.I have the below script in Scripted REST Resource table for the API definition. What should I make changes to get 200 success response to update th...
Getting the above error when running discovery for a Windows server. We have verified the Windows password and the firewall team insists that nothing is being blocked between the MID server and the target server. However, we ARE able to properly dis...
Hi Team , We have integrated Service now with one of the automation tool, during incident creation through automation when the CI is not found in CMDB table it currently creates the new Ghost CI record in the CMDB table , We need to build a solution ...
