ServiceNow MID Server OpenJDK process is consuming more than 50% CPU even when no discovery is running via that MID server. Some of the KB articles suggests it could be anti-virus causing high CPU on server but even when we stopped anti-virus softwar...
Can anyone explain what's the difference between Service Accounts and Credentials? Where are they being used and what's their purpose. Like, is credentials being used only to access target IPs/Servers and the Service Account we created for MID server...
Hello Community, We want to use JEA for windows discovery following KB0965705 (Microsoft JEAv2 Profiles for Discovery) but instead of using self-signed certificates we need to use company PKI (to be built). Our PKI SME told us we will need to create ...
We have few vCenters in cloud (Platform as a service) , we do not have access to the appliances at 5480/9443, we only have access at 443.The discovery is not triggering the Datacenter discovery as vmapp ports are not available. Is there a way we can ...
I am trying to learn more about the Probe "URL Certificate Scan" which is used for Certificate discovery via URL. I am unable to find where the script for this probe is in the instance. Would this be on the instance or in Mid server files ?
Hi all, we have a weird case where one opentelemetry collector is pushing log data into Lightstep, but we find that after 24 hours the log data is missing/deleted/removed from Lightstep (they are not visible in known working queries). So has anyon...
Hi Not sure if someone encountered the same issue. I try to set up Meraki integration and followed the guided setup. If I try to pull the first 20 entries within the datasource, my platform tells me all was successful. But 0 devices are being process...
Hello ServiceNow Community! I am working on a Flow Designer On-Demand course. I am unable to launch my instance (While I waited for 6 hours to configure my instance) and still launching stage also while I try to open my instance it is throwing an err...
Hello all, I hope you can help me overcome something which in the face of it seems an trivial issue. I am creating a new event rule from the 'create event rule' wizard and in the transform section want to extract a value using regex to populate in m...
Hello, We currently have a large list of application services that exist on our cmdb_ci_service table, and we are wanting to turn these into mapped application services. I'm trying to figure out a way to add web application entry point to these via s...
I am working on a catalog request and am trying to have a document already attached to a task when it gets to a department. This document is going to have to already be in Service-now and not something a user would upload in a earlier task. This way ...
Hi Team,I have a requirement to fetch the AWS certificates from the AWS Manager. I am trying to follow this documentation:https://www.servicenow.com/docs/bundle/yokohama-it-operations-management/page/product/service-mapping/reference/aws-certificate-...
Even though I have created a database view using the alert and sys_email tables with a LEFT JOIN on sys_email (using email.instance = alert.sys_id in the WHERE clause), I am still not getting values from the sys_email table—only the fields from the a...
Hi all, For ACC-V, customer have to install more than 4000 agent client collectors.And also wants to install acc in specific folder. In this case, I recommend customer to use command line installation by ansible for linux OS hosts.rpm -i --relocate /...