We noticed, as many probably did that ServiceNow introduced issues with Discovery of stacked switches which is described in KB1117145. The issue for us is we have hundreds of stacked switch components that have 2 issues to remedidate1. Discovery is s...
Hi, We have installed the SG-GCP plugin, when we run the schedule, the GCP runs fine till storage volume , fetches the details but when it tries to run the VM instance schedule job, its getting stuck at loading and getting cancelled without any erro...
Hi everyone, Is there a way to extract xml data from ServiceNow without attachments?Am now working on extracting records from customized tables of scoped application. However, attachments are not expected to be exported within the xml files. I found...
we are new in ITOM and discovered few application services for customer and now the aks to is get the tree hierachy of Business and Technical service. Would like to know how can we move forward to achive this. Would be great if more insight is provid...
Simulator is not working to perform task of Discovery fundamental on demand course.
Hi All, is it possible to discover the 'Up time' of Linux Server through Discovery and also populate Up time information in CMDB linux server table as field?If it is possible, could you help us to share some information on this?
Hi, We have Event rules working for New Relic which was working fine earlier but recently few Alerts populating unknown values due to issue in regex. On these event rules, we have a regular expression retrieving data from the "nrTag.entityKey" value....
Hi Team,We did revert few patterns to OOB, but the issue is, customized steps are still showing.Any suggestions?
Hi, Can I retrieve the incident number from the record generated via ATF
Hi All, We have requirement for discovery. What are key questions that are to be asked in questionnaire? Please help with the best practices to be followed while implementing Discovery. Thanks in Advance
I am getting the data truncated on Prepare and Preview step of Integrationhub ETL. The data is available clearly in Import set table but it is getting truncated on this step. please see the attachment.
Hi Community,I'm using ServiceNow Discovery with a MID Server to identify CIs in our environment. Although Discovery has created or updated a couple of CIs, many expected CIs are not being identified, and I’m unsure why.Issue:Discovery is only identi...
After we migrated from Probes to Patterns, Discovery stopped working for Oracle Databases on AIX. AIX Server Discovery still works. Oracle database Discovery for Linux and Windows servers still works. However, the Oracle Patterns are fail...
We have a need to manage "Power Monitoring" devices (used to track energy consumption real time) for things that are plugged into it. (also known as a "Smart meter" see: https://en.wikipedia.org/wiki/Smart_meter)These devices have Serial#, IP ...
Hello,As per the requirement, We need to convert the emails into events and then create alert for each event for below subject lines ‘[conap10973] XPOC | HOMED Error in WFID = 123456 : LA_BA_SEND : Unauthorized’Here, conap10973 is CI XPOC ...
