I have notices that the Containerized MID Servers are being forced to automatically perform an upgrade on following deployment even though the docker image was build using the correct version of ServiceNow running on the instances.Do anyone know why ...
Duplicate CI relationship is being created whenever discovery is run. For example when we run a discovery for a server, a Runs on::Runs relationship with db instance is created. When discovery is run again, another runs on relationship is being creat...
Hi All,Pls help me out with correct answers. From which of the following can the Managed by group be configured and synchronized to the underlying group or class of Configuration Items (CIs)? (Choose 2 Answers)a. Business Service Offeringsb. Business...
Team,We have to integrate Servicenow with Sciencelogic for Event Management. We are going to use below plugin.ScienceLogic SL1: Event Integration(x_sclo_powerflow).Do we require a MID Server. As in release not it showing both way its possible.
ServiceNow Discovery: SSH credentials work initially, then stop working later (credentials appear to be cleared/overwritten)Hi everyone,I’m looking for outside ideas on an intermittent Discovery issue.Context:Environment includes Avaya/telephony devi...
How does the records ae actually populating from CMDB to AMDB table.We could see some records are present in CMDB table but not in AMDB table.
Hi,Pattern has failed to discover the windows server Error during execution of Windows command: executeQuery -Namespace Root\MSCluster -Query "SELECT GroupComp onent, PartComponent FROM MSCluster_Cluster ToResource"Windows timeout/connection failur...
I see this red-highlighted message when I attempt to install. "ServiceNow ITOM/OT SU Licensing -- Installation blocked". This is after I wiped and deleted a prior instance where it installed just fine. Check out the attachment. I'm using versio...
When Discovery is done well, it becomes the foundation for Service Mapping, impact analysis, and operational intelligence.For those who’ve implemented it — what was the hardest lesson you learned? We're about to implement ITOM vis in a zbooted (green...
Hi ServiceNow Community,We’re building Service Maps for several applications. In some cases, the infrastructure includes microservices servers that do not have a clear entry point to discover/map from.To include these servers in the service map, we a...
Hi all, the installation of the Cloud Management plugin failed in my Personal Developer Instance. I got an email the installation was cancelled. It said to report the issue here. OK, what happens next to get this plugin installed? Am I even in...
Hi Everyone, Our organization is currently defining our AI strategy within the CSDM framework and we are looking for insights on how others classify these solutions. 1. How are organizations defining their AI strategy within CSDM? 2...
Hi All,How are you mapping AI components in CMDB (AI tables) within CSDM for third-party applications (Saas & on-prem)?Any best practices or data mapping approaches?
I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...
Can anyone please guide me on my requirement, I am working on incident noise reduction.When a primary alert creates an incident, I want all correlated/secondary alerts to map to the same incident automatically.What rules/configuration are required t...