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Discovery Failing at Classification Stage

Hi All, I have few windows servers in my domain (50+)  which is failing discovery at the classification phase, with the error that 'No valid credential present'. Now these are domain joined server, and as other servers joined to the same domain are g...

Predictive intelligence error

Hi, I am testing the PI model from the backend (classification def), it returning the prediction. But when I test it from flow (I am using classification prediction action), it gives error - 404: Prediction Failed with error: java.lang.NullPointerExc...

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archie5 by Tera Guru
  • 903 Views
  • 4 replies
  • 0 helpfuls

Tag based Service Mapping for On Premise

Hello EXperts, Can any one please help in any step by step documentation for 'Tag Based Service Mapping' for On-Premise. We have for cloud understood how to implement that as there are many articles and videos . But specifically for On premise is it ...

Nisha30 by Kilo Sage
  • 424 Views
  • 2 replies
  • 1 helpfuls

I have the 400 error while integrating aws with servicenow.

I want to integrate aws with servicenow through service graph connector for aws.But,that shows 400 error while test the connection with the message "Authorization header cannot be empty (hashed with SHA-256 and encoded with Base64): '47DEQpj8HBSa+/TI...

Motadata event management integration with servicenow

Hi , I need to integrate Motadata with ServiceNow for Event Management. Could anyone guide me on how to set up this integration so that events from Motadata are converted into alerts and automatically create incidents in ServiceNow? Thank you for sup...

rtrtungal39 by Tera Contributor
  • 632 Views
  • 3 replies
  • 2 helpfuls

Dot walking in a Client Script

I'm trying to populate a reference variable on a catalog item using an onLoad catalog client script but the data I want is in parent field of the field I am referencing and the standard dot walking isn't bringing back a result.  On the User table is...

Resolved! Definiton which reflects the relationship types purpose.

Hello everybody - I've been given the task to define what relations between CI's means.Thefore I was wondering if anybody have formulated definitions, which reflects the relationship types purpose.For example:Depends On::Used ByRelationship typeDescr...

Network Juniper Firewall Discovery

Hello Experts, Need advice please we are using ITOM discovery for Network devices (Firewalls) based on SNMPv3  Issue: the device is discovered but it does not put the record in 'FIrewall' table instead we cna see SErviceNow has classified as IP ROUTE...

Nisha30 by Kilo Sage
  • 687 Views
  • 2 replies
  • 0 helpfuls

Resolved! Use cases to practice

HelloI m looking for use cases to practice : Busines rules - ui policies - ui actions - script include ... => I m not looking for scripting exercices ! I want a mini project or separates use cases for each topic to practice the functional side first ...