Hello everyone, we have an issue in which Agent Client Collector is connecting to the wrong instance.To give a background, we have three instances: Dev, Test, and Prod. We have first started testing ACC in our DEV environment, so we enabled the WebSo...
We're preparing to roll out service maps and one of the deliverables I'd like to create is an App Owner (eventually, Service Owner) dashboard that shows the viewer: For all apps I own, these are the ones that are listed as being Impacted by an Incide...
The MID Server is up and communicating successfully with the ServiceNow instance. Heartbeats are working, ECC Queue messages are processed, and system commands (restartService, grabLog, grabSettings, load_ip_access) are executing successfully. Howeve...
Discovery schedules are not triggering as expected when the previous discovery schedule is canceled, despite the "Even if canceled" option being enabled in the schedule configuration. Based on the expected behavior, subsequent discovery schedules sho...
Receiving errors when running SCCM Service Graph Connector Import. Errors in Progress Workers (sys_progress_worker) table:JDBCLoaderaccess denied ("java.lang.RuntimePermission" "loadLibrary.sqljdbc_auth.dll") Errors in Log (syslog) table:com.glide.db...
Hi All, I have a requirement from client that azure, aws & OCI brings specific tags and values with SGC & Cloud discovery , but client want to create a tag based application services and add those to a Business service , OOB docs does not speake abo...
Hi,I am trying to create Service map using machine learning process. I am new to the Machine learning.As of now, We have completed the pre-requisites of Machine learning on ServiceNow instance and I can see suggested M/L candidates on Service mapping...
Parse Category — Core Linux Operations Config : Command, Parsing Strategy (Regex/Table/Delimited), Regex, Name1)Parse Command Output(Parse · SSH command + parse in ONE step)Run SSH command AND extract a specific value in a single step. Replaces the ...
Recently, we have moved the servers from on-premesis to Cloud. When we are trying to discover them using the account based and IAM-role based. We discovered the Virtual machines successfully. when we are trying to discover the account-based, we are g...
Hi All, Anyone please let me know the process and configured required to setup amazon s3 spoke in the Instance and flows along with AWS setupRequirement is to have AWS S3 for migrating all attachments from ServiceNow to Amazon s3 bucket and as well a...
I need to discover certificates held at GoDaddy. While I work on getting the required API key, I went looking for a documentation describing how to use the pattern. As far as I can tell, simply adding a cert management credential is not enough, so I ...
Hi Everyone,I’m looking for a complete, real-world, step-by-step guide for setting up AWS Discovery in ServiceNow from start to finish.I’m especially looking for guidance on the following:AWS prerequisites (IAM roles, permissions, Cloud Account setup...
Hi, I have a requirement to create tag-based maps from the tags coming from an integration I want to automate the process by creating the maps from ETL.Does anyone have any reference on how can I create a tag-based map from a script or from ETL. Rega...
Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties. I created an extension of TASK so we can have a record of these weather al...
Hello,I'm able to successfully setup the SGC-SentinelOne but multiple fields are getting updated multiple times. I have added the reconciliation rule to give only SentinelOne to update the records.Not only name all the attributes that will be populat...
