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Probes to Patterns

Hello. I have a basic question revolving around the scripts to go from probes to patterns. In our instance, network devices have already been migrated, and apparently 1/2 of the windows servers have been as well. The 2019 and 2022 Classifications hav...

metric data (Event Management)

Hi Anyone implemented event & Metric for any tool. can you tell what is happening when we pull metric date via connector ?

venakula by Kilo Contributor
  • 1534 Views
  • 2 replies
  • 2 helpfuls

Model ID that should be classified under IP switch

Hi All,I have a question and need some help.  There's a model ID that should be classified under IP switch, but Discovery is currently identifying it as an IP Router. What could be the reason for this? Thank you.

GP001 by Tera Contributor
  • 212 Views
  • 1 replies
  • 0 helpfuls

Certificate Inventory Management Logs. Where can I check?

Hi, 1. https://www.youtube.com/watch?v=oUK8-yGfRv4 - I have followed this video and installed the plugins and followed the instructions said.2. I have activated the "tls_ssl_certs" port , I can see some data when I navigate to Certificate Management ...

Discovery Schedule Restart

We have a need to implement a capability for a Discovery Schedule to reinitiate.     For instance a situation occurred where MID Servers went down causing multiple discovery schedules to cancel due to no MID available. The MID Servers were back onlin...

Operational Status keeps changing constantly

Hello Community, Currently, we noticed that the operational status of servers keeps changing constantly by Midserver User, even after they have been previously discovered, I came across this article: https://support.servicenow.com/kb?id=kb_article_vi...

operational status updates.png

Make a field dependent on another one

I have 2 fields in a form, one pulls the Account name from the Case Table and the other pulls the Assignment Group from the Task Table. I want to be able to set the following up so that when I select Customer A in the Account drop-down, only Assignme...

Mid Server JAR file for snowflake integration

Hi All, I want to download the mid server JAR file for Snowflake integration with Servicenow to retrieve data and as part o the configuration we need to download the mid server JAR File and submit and but from the below URL i was not sure which is th...

Oauth integration : Create an oauth API for external clients

Hi All,  We have to share oauth 2.O info to clients to integrate with servicenow along with client and client secret they were also asking for username and password, but when I try to create new it auto generates client id and client secret, but here...