We have a need to implement a capability for a Discovery Schedule to reinitiate. For instance a situation occurred where MID Servers went down causing multiple discovery schedules to cancel due to no MID available. The MID Servers were back onlin...
Hello Community, Currently, we noticed that the operational status of servers keeps changing constantly by Midserver User, even after they have been previously discovered, I came across this article: https://support.servicenow.com/kb?id=kb_article_vi...
We have different additional info payload. There are some mandatory payload (eg: namespace). We need to create an ignore rule if particular field "namespace" does not appear Additional info payload : {"assetid":"","routingrp":"","classification":"I...
I have 2 fields in a form, one pulls the Account name from the Case Table and the other pulls the Assignment Group from the Task Table. I want to be able to set the following up so that when I select Customer A in the Account drop-down, only Assignme...
Hi All, I want to download the mid server JAR file for Snowflake integration with Servicenow to retrieve data and as part o the configuration we need to download the mid server JAR File and submit and but from the below URL i was not sure which is th...
Hi Team, Good Day!I am seeing an issue where I am not set up 'ACC monitoring' to one of the MID servers. The MID server is going down as soon as I am clicking on 'Setup ACC monitoring' related link. I tried to check MID server agent logs but didn't g...
Hi All, We have to share oauth 2.O info to clients to integrate with servicenow along with client and client secret they were also asking for username and password, but when I try to create new it auto generates client id and client secret, but here...
Does enabling ADME enhanced property for machine learning based service mapping cause any issue in the ServiceNow instance. Prod doc: https://docs.servicenow.com/en-US/bundle/sandiego-it-operations-management/page/product/discovery/reference/r_Appl...
Hi All, I am attempting to discover our NetApp storage environment and it appears there are multiple techniques for discovery. I would like to avoid having to configure a CIM or SMI-S server so I'd prefer to use one of these: * Discovery with patter...
Hi All, My problem statement are mentioned below:Actually I want to use the SSH credentials for the network gear discovery. My SSH credentials is validated successfully.But when I tried to run the quick discovery for the target device I am unable to ...
Hello Community,We are facing the issue that the Application Suggestions are not getting generated for the Virtual Running processes table on the ML Solutions table because Application Suggestions (cmdb_process_groups) table is blank and if we add th...
When there are situations, like Crowdstrike, is there a best way to validate CIs are being discovered without checking each table manually? In my case, the Discovery Job and the individual CIs showed it ran successfully and updated, which was a misl...
Hello friends, I am taking CIS ITOM course. I want to appear for CIS ITOM certification. I am done with CSA. I have completed CSDM foundation.I am starting CMDB fundamentals now. But is asking to pay $500 for CMDB fundamentals course.If I pay $500 an...
Has anyone had success integrating Solarwinds IPAM with ServiceNow to manage the IP ranges for discovery? For example: If IPAM is updated with a new IP range, ServiceNow will add that to discovery automatically.
Hi Team,Good Day!We are rolling out agent client collector on ~2K servers (Windows & Linux), however we are seeing an issue where few agents reported back to the instances with empty 'Host' field value. Additionally I can notice that 'configured chec...
