I am looking to establish the discovery of Azure cloud resources through the Service Graph Connector as per our project's requirements. My client has inquired whether the following resource types can be discovered in ServiceNow through the SGC:- VM I...
I'm trying to setup certs discovery based on url(s) as described here:https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/discovery/task/run-cert-inventory-mgmt-urls.htmlI have "Certificate Inventory and Management" with a...
Hi, We want to set our Service Graph Connector for MSFT Intune to use a set of MID servers by using the Auto-Select MID Server option in the "Intune Connection" setup.When selecting that option, we can narrow the selection by specifying the MID Serv...
We have a client that wants to use SNMP Credentials for Discovering Windows Devices.We have setup the credentials and tested with success.Everything appears to be ok on the infrastructure side. However when SNMP attempts to classify we get the follow...
Good day! I tried to follow along the guide provided by Oscar here: https://www.servicenow.com/community/itom-articles/automated-data-import-using-mid-server-and-powershell/ta-p/2323991 However, I am currently stuck, specifically in the PowerShell pa...
I am trying to discover using STS in AWS. I configured the roles and a MID in AWS with IAM role attached to assume role. Refresh sub accounts action shows error. Pattern discover log shows error "message" : "2022-08-13 20:13:36: Exception occurred...
Hello, I am trying to understand how deduplication tasks are being opened in my instance. The most common answer that I have found is that when the CMDB health jobs run, these are created, but that is not the case in my instance. Some are created a...
Hi, In our environment, we made the name convention MSFT SQL instances naming convention as Servername\Instance name. But we have observed discovery is changing the naming convention to Instance@Servername changed or reverted to Instance \serverna...
I'm new to this system, so please bear with me for this simple question. I'm trying to figure out if I can DELETE/Modify/Edit "work notes" that I attach to a Ticket.I've looked through the Wiki and online documentation and cannot find any way mention...
Hi,I tried to do custom pattern for Aruba Wireless Controller, basically I did the same, what is in extension of "Network switch" pattern, which is called "Cisco WAPs". So I did another extension and basically copied what is in "Cisco WAPs".I am able...
I would like to use Webhook to receive events from Zabbix in ServiceNow.However, the ServiceNow documentation only has information for pulling via a MID Server.The Zabbix documentation describes how to integrate using Webhook.【Questions】・How do I con...
Hi All, We have added new URL : abc.wxyz.com under URLs in "Certificate discovery source URLs" Then created a schedule where we selected the above URL and ran the discovery, but I see discovery keeps running and no status or no progress. I have ch...
Discovery has four phases as follows.1. Scanning2.Classification3.dentification4.ExplorationSo, at which phase of discovery are credentials required?
Thank you in advance for reading this! We are in the process of switching from Probes to Patterns for Discovery. I have a few new custom patterns that I have created to pull BIOS information for Linux/Windows and Solaris servers. My question is on ho...
