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Benefit Analysis of current tools vs Servicenow CMDB Discovery

Just needing some assistance on how to gather the right details to help the business make the right decisionWe currently use Legacy Servicenow Express manual loading CMDB CIs from the use of the current toolsVMware AriaTenableMs DefenderSCCMIntuneAs ...

pokai by Tera Contributor
  • 1187 Views
  • 1 replies
  • 0 helpfuls

How to deactivate Patterns in Discovery ?

What role is required to deactivate pattern on "sn_discovery_patterns" table ? I noticed i lost access from UTAH upgrade. Can you provide official documentation information on updating patterns Active = True/False ? With regards,

venkat101 by Tera Guru
  • 1419 Views
  • 5 replies
  • 0 helpfuls

Resolved! Discovery updating decommissioned Servers instead of Deployed

Hello Community, I am new to discovery and we are having this particular issue after discovery completed.We have some servers with the same IP Address but different operational status one is decommissioned and the other is deployed. Once a discovery ...

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ekong111 by Tera Contributor
  • 1482 Views
  • 3 replies
  • 3 helpfuls

How Safe is ACC to be installed in AD & High Performance Servers

Dear Experts,  We are in the process of discovering the AD servers. However, it was brought to our notice on how much secure the ACC are whether it can be hacked or someone can login to the ServiceNow by impersonating an admin user and can use the cr...

Nilanjan1 by Giga Sage
  • 982 Views
  • 5 replies
  • 0 helpfuls

Can we set a one primary group for a user in sevicenow?

Hi All, I want to know if we can set  one group as a primary group for all users. Example : Users -> 'Amit' is part of 5 groups but his,Primary Group -> Data Base group Can we set this in SNOW? 

Aryan by Tera Contributor
  • 1111 Views
  • 4 replies
  • 0 helpfuls