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Resolved! Service Mapping - Mid server application

Hi All, I'm trying to map "mid server"application , how to configure mid-server application services through service mapping? what is the port ? and which option have to select below for mid services mapping   

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sukran by Mega Sage
  • 916 Views
  • 2 replies
  • 0 helpfuls

Tag-Based Cluster Definitions

I need to create two new tag-based cluster definitions, as I have, and I have inactivated the old ones. The weird behavior I'm experiencing is that the new ones are not applying, despite being active and groupings meeting the criteria while the old o...

Tag Governance Remediation scripts

Hello, I am working on a tag remediation from a policy that looks for the Key as being a specific key. Currently there are variations like app, appname, application, appl etc that all mean the same thing with various values. Is there a way to create ...

Group roles

I have a question about how the group attribute/field for roles differs from the list of roles that appear at the bottom of the group form page. I'm attaching two images so you can see what I'm talking about. So my question is, how are these differen...

Earl L by Mega Guru
  • 2146 Views
  • 13 replies
  • 2 helpfuls

AWS Discovery Issue

Hi all,Our team have setup the Cloud service account for AWS with https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/it-operations-management/task/aws-create-creds-cloud-mgt.html However our team are facing the issu...

Trung by Kilo Guru
  • 399 Views
  • 1 replies
  • 0 helpfuls

ITOM Licensing Usage Dashboard

Hi all!Do any of you know what is the purpose for the following tables? I was not able to find any documentation.Historical Licensable CI [sn_itom_licensing_itom_lu_historical_cis]UsageAnalytics Counts for Tables [usageanalytics_count]If you could pr...

Resolved! Discovery changing CI name everytime

Hi All,I am facing strange issue with discovery. A linux server with 3 dns names. Every time disovery runs it sets different CI name based on whatever dns name it finds first.Interestingly, host name is not changing and coming as correctly.For Ex.Lin...

bgworld by Giga Expert
  • 4071 Views
  • 6 replies
  • 3 helpfuls