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Forum Posts
Discovery schedule
Hi Team, Please advise if how can I create a discovery schedule which can be triggered once in 2 weeks. ThanksGurpreet
What are the WMI Permissions required to Discover windows server?
Hi All, we have tried to discover windows servers and getting 'connection failed to WMI service .Error: Permission Denied'.could you please help me to get WMI Permissions required to Discover windows server??
Correctness Metric for Duplicates not functioning, false flagging duplicates
Is the duplication identifer entry system for ServiceNow completely broken? I cannot understand how it is supposed to work despite the documentation. It seems completely inconsistent and it constantly flags things as a duplicate when it should not be...
Moving Service Map from one instance to another (Service Mapping)
Hey, is there nay way to move the service maps from 1 instance to another. I have see this: https://hi.service-now.com/kb_view.do?sysparm_article=KB0622391 Has anyone tried it or any other method you have come across. Thanks Shanks
Plugin Is Not Visible Under Plugins
Hello all, How to check a plugin whether is installed on our ServiceNow instance or not. So when we type "plugins" in the filter navigation bar and click on "PLUGINS" a list of plugin open and when we search for this plugin "MID WEB SERVER" we are un...
Need and overview on ITOM subscription
I wanted to know what is being referred by the number it has under ITOM subscription as purchased and allocated. Whom and what these numbers are referring. Thanks,Anmol
Unified Node Map + ITOM Service Hierarchy
I tried the Unified Node Map in the CMDB Workspace today. I was excited to hopefully see a fully connected map of CIs that went beyond showing just the Relationships. I wanted to start at the top of the ITOM Service Hierarchy so I searched for and b...
We need to create Distribution List using microsoft exchange online spoke.
We want to create Distribution List using microsoft exchange online spoke. we have integration Hub subscription as well with our client. Please suggest the best way to achieve this requirement.
Advise Required: Multi SCCM Integration
While doing SCCM Integration, Resource ID of SCCM plays an important Role as an Unique Key (Correlation ID) to populate data in CMDB, In case we are using multiple SCCM and both are having similar Resource ID, Is it possible to modify criteria to mak...
UI Action
On incident table, if state changes to 'on hold' , a ui action should be visible on the form named "OnHold'. And when UI action is clicked a field named 'On hold reason' should be displayed on the form and after filling the reason, click on onHold bu...
AWS Workspace (VDI) Discovery
Hi There, We are planning to perform discovery on AWS workspace (VDI) but did not find any proper approach to do so.Has anyone done this discovery either via CLOUD API or Service Graph?Please guide. ThanksAmit
Modification on the basis of property.
Hi All, There is the property for the auto closure of alerts which is 168 hrs. I want to restrict this whenever the associated incident with the alert in (InProgress, Pending & Assigned state). Thanks & RegardsMirza Saquib Beg
How to shows fields value in report column ?
Hello All, W have 8 fields check box type in our INC form our customer wants a report where he can able to see the total number of incident select each check box like ABC (check box field) are selected in 10 incident out of total 20 incidents.So, the...
(Auto-discovery) jboss probe: does not examine the farm folder
I tried the jboss probe. This does examine the "deploy" folder but does not examine the "farm" folder. Can I influence this? Also, it just examine the server/default folder and not any others..
