Hello Team, We have a requirement of PRTG integration with servicenow event management . we have configured the passhash and username in basic auth credentilas, but when we are doing the test connector we are getting below error. We have tried with A...
Hello all, Can anyone please let me know what plugins needs to be enabled to perform Cloud Based Discovery via API. Also do we manually need to enable / disable any patterns? Thanks,Pranita Bahuguni
Hi Everyone, I'm looking at doing some Service Mapping for SAP 4 Hana.As I don't have much experience with mapping SAP apps, it would be great if anyone who has already been working on similar maps could share a few pointers like:What is recommended ...
Hi Any recommendation on how to fix this issue "Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed; section: for SSIS EP, error: Match step predicate is not matched, Failed Conditions(s) [($[registry[1].inst...
We have put significant effort to build several service maps, but unsure of its success/usage.1. Is there a way to check/measure if the maps are being used by users? Customer is feeling that no one is using this product and want to stop/decommission ...
Hello everyone, Is anyone else experiencing laptop overheating after installing Agent and Osquery? If you have a solution for this issue, please share it. Thanks!
ServiceNow Discovery -1. can anyone explain what is Layer 2 and Layer 3 discovery in simple terms?2. OOB layer 3 discovery is enabled via system properties [glide.discovery.L3_mapping]. What will happen if I disable them? I mean what use case I will ...
I get multiple entries of the following error message in Discovery for a configuration item schedule generated from a cloud resource schedule: Error in Horizontal Discovery Sensor for Horizontal Pattern: Failed to update IP on the CI, TypeError: Cann...
Hi, Has anyone managed to discover Azure Kubernetes (AKS) clusters? If the MID Server is setup inside the cloud and has access to the AKS cluster, are we able to discover it using the documentation below? Since these are managed cluster, are we able ...
I have a Scoped Application where data needs to be exported as CSV files to an external system on a monthly basis. The files should be sent via email.All the logic for creating the CSV files is in a Script Include. I would like to create an email fro...
On the discovery dashboard, I can see that I'm discovering 700 VMs under one of our AWS accounts, but I cannot see a list of the VMs that were discovered. We discover several accounts and I'd like to see the list of VMs discovered by a specific sched...
Hello experts, I did plugin update for Tag Based Alert Clustering Engine applilcation, now it is in the latest version of the release. Before the plugin update, Tag Based Alert Clustering was working fine. But after update, it is not clustering any a...
Hello all, We are having trouble generating metric types on our production instance. However, the same setup functions flawlessly on the development instance.Please review the details below, which show how we set up the "sa_source_metric_type" (Monit...
I would like to start LifeCycle management for cmdb_ci_computer. Anyone can suggest the best practice? What i am looking, all CI Laptop and desktop has the Warranty expired date, 30 day prior expire date a request needs to open in user name to replac...
Hi all, I would like to give access to the "System Events and Jobs Dashboard" to non-admin collaborators. Is there a way to modify the access rights ? Regards, Karine