Can we set out of office in outlook for a user using orchestration
Hi team,Is there any option to set 'out of office' in outlook from ServiceNow for a user using orchestration. Regards,Saranya
Forum Posts
Field was not populating after using scheduled job
We have requirement like, Condition: life cycle status = operational, category = physical, Discovery source = manual entry or servicenow, warranty expiration >= beginning of today , os in WINDOWS SERVER 2016,WINDOWS SERVER 2016 DATACENTER,WINDOWS SE...
Discovery Windows Services using Agent Client Collector
1.Using Agent Client Collector, would it be possible to discover windows services and populate the cmdb_ci_windows_service table. When we do a horizontal discovery using ServiceNow Discovery there is a probe called windows services which does that. ...
Unable to install Agent Client Collector in OEL 6.10
Dear Experts, Request your input on this. I am trying to install ACC using the Single Line command in OEL 6 OS. However, it is giving a systemctl command issue. Upon investigation, we found that the systemctl command is not compatible with the lowe...
AVD Classiification in ServiceNow
Hi, Why was the AVD devices classified as Computer in ServiceNow. Should that be categorized as VM's? Is there a documentation for the AVD devices? TIA
Discovery schedule cancellation issue
Hello,We have few discovery schedules getting cancelled sometimes because of max run time.On successful run they complete in like 1-2 hr and we have set max time to 5 hrs.we suspect these are getting cancelled because sometimes some CI take time to r...
Resolved! Manage future expiring certificates
BackgroundA customer that I'm working with does not want an INC to be created when a certificate expires in 60 days, as it is not yet an INC. Instead, they want a task to perform the work. We get an event from our monitoring source when certificates ...
where are discovery pattern step scripts stored
We are implementing ITOM Visibility. There are steps that require elevated privileges on the discovery target and those are called out well on this document. Service Mapping commands requiring a privileged user (servicenow.com) While that does tell y...
New and Testing out Discovery
Hello and Good Afternoon.Hope everyone is well!Very new in Servicenow and trying to test out Discovery.. I have a PDI and have install a Mid server in our environment. Connectivity from the Mid server to the PDI is/was successful as I can see the MID...
ServiceNow Discovery
We have ServiceNow discovery for infrastructure assets, and I want to ensure that all CIs are updated accordingly. We requested a discovery report from our ServiceNow team, but they confirmed that no such report exists. Therefore, I need suggestions ...
Resolved! Event management fundamentals Lab 5.1 Task : java.net.SocketTimeoutException: Connect timed out
I am stuck at Lab 5.1 task for event management fundamentals lab,where we need to create credentials and add solarwinds connector to SN instance. I tried to test and save,It gives below error. I have checked SolarWinds ip is reachable from MID Server...
is WIndows 2003 servers discovery still supported on Washington mid servers?
Hi all, we have new mid servers doing a first time discovery from ServiceNow. Windows 2003 servers do not seem to be discovered when running horizontal discovery. Is there a way to discover them using ServiceNow? or is it no longer supported?
Mid Server has an issue which states No mapping between account names and security IDs was done.
We have a mid server issue which states the following error."WARNING: Skipping adding (path details) No mapping between account names and security IDs was done."Please help me in understanding why this issue occurs and how can it be resolved.
Clarification on URL based discovery
Hi All, We are trying to explore URL discovery . When looking into the documents it mentions two table that looks similar. Certificate Discovery Source URLSHTTP(s) Endpoint [cmdb_ci_endpoint_http] I am clear about certificate discovery Source URL tab...
Discovery Dashboard --> Unrefreshed Device Removal
We have a couple of devices that were initially put on the network and were discovered but have since been removed from the network and are directly connected to the device. With this, the Discovery Dashboard jobs recognizes the device as unrefreshe...
