For certain catalog items it is necessary to gain approval from a user who is associated with the submitters organization. The users who are designated as these senior level approvers for an organization are not necessarily a member of that organizat...
We're trying to enable SSL/HTTPS on a self hosted env't. SN has come back and said we need Apache web server on top of SN to do this. We haven't found much information online as to how this is done or if anyone has done something else. If you have an...
I just installed a midserver for my developer instance to play around with creating discovery patterns but I can't get it to validate. It is installed on Linux (Debian) and the user I am using has sudo access but I'm thinking that may not be right o...
I'm trying to setup a MID server using mid-windows-installer.vancouver-07-06-2023__patch9-hotfix2b-07-22-2024_08-06-2024_1737.windows.x86-64.msi on a Windows Server 2022 VM and I cannot validate MID Service Settings to proceed with the installation.I...
Hi, I am working on one task where the user asked that he wants to, How long each assignment group spent on that incident excluding On Hold time. Incident can be reassigned to n number of assignment groups. So what i dd is I calculated the time for...
Hi there, just wondering if ACC can send data to Lightstep. We are using Opentelemetry Collectors to send to Lightstep and would like to keep that is the single point of data ingestion.
I want to try AIOps on PDI, but is it possible to implement it?Normal implementation requires obtaining modules from the ServiceNow store, but is it possible to try such an implementation with PDI?
We installed the MID Server using the ServiceNow documentation linked below. However, since it was installed on a laptop, it is constantly down, and the client has host available.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB...
After running the Services data source - we found that a lot of "extra" relationships were created - specifically "Manual Endpoints". These were NOT manually created and the discovery source says "ServiceWatch". Do we NEED these? They really muddy ...
Hi, I'm unable to view planning console view, I'm getting this As i have required roles and still unable to view, but i can view project tasks and wbsPlease help me in this
Hello Experts, I am struggling on an issue where "Application name" is not populating on "Virtual Machine Instance" form. This virtual machine is related to Azure. And here the setting is done in a way: If the application name is automatic updating b...
I need a documentation to fetch a report from SNOW using API. We want a daily report from 10 different source at central point and SNOW is one of the source.
We are looking for a way to perform an individual IP discovery from an application flow. Example Hardware team gets request to build an issue a laptop. They build it out to include issuing an IP. Once it is ready to hand out they would l...
I am looking to establish the discovery of Azure cloud resources through the Service Graph Connector as per our project's requirements. My client has inquired whether the following resource types can be discovered in ServiceNow through the SGC:- VM I...
I'm trying to setup certs discovery based on url(s) as described here:https://docs.servicenow.com/bundle/xanadu-it-operations-management/page/product/discovery/task/run-cert-inventory-mgmt-urls.htmlI have "Certificate Inventory and Management" with a...
