Discovery EndPoints
I need guidance on discovery endpoints. Like the functionality for all endpoint CI's in discovery. This is required for my CMDB project
Forum Posts
Resolved! Help assigning the Recommended and Required Remediation tasks.
We have setup Completeness rules with Required and Recommended fields, these are working as we expect and are affecting our CMDB Health through the Completeness indicator. We are getting tasks being created in the required_field_remediation.list and ...
Resolved! InTune service graph connector - adding 'Purchase Order ID'
Hi folks We're using the Intune service graph connector which out of the box is working successfully and populating computer CI's and Assets in the CMDB.We now want to bring in an additional field from Intune ( Purchase Order ID) which is not availab...
How to Pass Arguments to SSH Script file in the Patterns?
I am attempting to execute a SSH script file but getting an error. The command works from the probe. Appreciate any insight.Full command: "sh apache_custom.sh -/opt/apps/asa/webBinaries/ihs/ihs9/bin/httpd -/opt/apps/asa/webInstances/ihs/app3789/conf/...
Any Idea on Nimble Storage Discovery.
Hi All, I am trying to do Nimble storage discovery. May I know the steps followed to perform Nimble Storage Discovery. Thanks in Advance. Best Regards, Santosh B
how to pass the parameter in URL.
HI,I am working on a certificate monitoring which can be received via discovery source. Here, i have 1 requirement if the task doesn't have application group then 1 notification will be sent to the technical team. In that notification i am sending th...
Top Knowledge Usage Report
Hello, I'm trying to run a "Top 10" report that will show the most used (knowledge articles attached to incidents) per day in a list format with the daily use and a sum for the week to be run daily. I added a screenshot of our current method (based...
Resolved! Operating System Field
Can anyone tell me why the Network Gear table doesn't have an Operating System Field?
Does a user having cmdb_read role count against ITIL Fulfiller license?
If a user has a CMDB _role does he considered as ITIL Fulfiller.
OOB operational status for Virtual machine instance class
Can someone point me to the documentation that states how Operational Status is driven on the Virtual Machine instance class (OOTB)? We have VMs with State = Terminated and the Operational Status is showing as Operational for most and Non-operati...
I am trying to get information about mailboxtype using exchange online PowerShell command in Workflo
I need to get information about mailbox type (O365 Group, User Mailbox, Resource account/usermailbox, Shared Mailbox, CONTACT RECORD, Distribution list in AD, Mail enabled Security Group, Forwarders, Guest Account)using exchange online PowerShell com...
Resolved! Differences
What is the difference between alert clustering tags and alert clustering definitionand log analytics , rule based , automated , CMDB and text base alert group with example.
Resolved! How to create custom cloud discovery
Hi all, We have requirement to enable cmdb integration with Cloud that is currently not support by ServiceNow OOTB pattern. I am trying to setup custom 'cloud resource' discovery pattern without luck. I am not able to figure out how to tigger the clo...
ITOM visibility usage
Hi,I would like to know what the reasons for ITOM Visibility usage could be to drop off after an upgrade to Washington DC.
Discovery pattern ext to populate custom 'most recent logged on user'
Hi all, I'm looking for help on a discovery pattern extension that will take the current logged on user and populate a custom field called 'Most recent logged in user' on the Computer CI record. The rationale for doing this is that the 'Assigned to...
