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Call was canceled by the message filter. (Exception from HRESULT: 0x80010002 (RPC_E_CALL_CANCELED)) error while connecting to EXO

Hi, I'm want to create DLs in Exchange Online from ServiceNow Flow designer. I have created a HTTP connection with connection URL: https://outlook.office365.com/powershell-liveid/ and calling a MID script file in Flow designer(PowerShell Script). Bel...

Netscaler SDX - NetScaler Virtual Appliance NSSDX 18500 Partial discovery

Trying to discover  NetScaler SDX - NetScaler Virtual Appliance NSSDX 18500 .    They are partially being discovered, but not all.      JavascriptProbe Interactive Probe Shell No result returned from probe.    Multiprobe also fails with a message of ...

Key Value not getting updated for AWS service account

Hi, We have master and child cloud discovery setup. For few AWS cloud service account, key value in cmdb_key_value table is not getting updated, for few accounts duplicate key value pair getting created instead pf updating old one. Could someone plea...

Service Mapping using Service Graph for AWS

Hi,We have been trying to get service mapping working for over a year with no success. TAG based mapping failed - people dependency in a large estatePattern based mapping failed - Permissions required for linux and windows in aws estate is too invasi...

How to read Location and Organization info from printer discovery.

Hello everyone. We're in the process of starting to run discovery on our MFP's. The service owner has added information into them with location and organizational info, see screenshot (Screenshot is from the printer config page). OOB discovery does a...

Order Guides

Has anyone taken custom Onboarding, Offboarding and Transfer order guides and mapped them to OOTB order guides and been successful? I have concerns that all the business rules, client scripts, script includes, integrations, and custom fields on the u...

Inbound Email for external email DL in servicenow

Hi All, We have an requirement that I have been trying to resolve and I do not know if this is possible in SNOW or not.-----------------------------------------------------------------------------------------------------------------------------------...

Script error while attempting to launch Shazzam undefined

Hi Team, Requesting help !! I've installed MID server in one of the AWS instance. I've given same Instance IP as  IP range in Discovery schedule.I tried to run discover now. But getting error as "Script error while attempting to launch Shazzam undefi...

CMDB CI lifecycle management

We are trying to implement ci lifecycle management in our org can someone shear standard best practice to for implementation.I will also like to know about ci action(statemgmt_ci_actions) and "CI Lifecycle Management - Restore Internal State Manageme...

CDL Install Status discrepancy

CDL Install Status discrepancy where Most recent discovery is less than 2 days.Some servers are immediately went to retired state, if server is alive. Please help me how to resolve this issue.

CMDB 360 and the ITOM Visibility Entitlement requirement

Hi - In the CMDB Workspace product page, it is specified that CMDB 360 requires an ITOM Visibility entitlement.   In the scenario where a customer does not have any ITOM Visibility products, but still wants to leverage IRE, Discovery Sources and Mult...

Catalog Client Script to show alert message in different languages

Hello my friends, We have a Service Catalog form for users to submit Shared Mailbox request and our automation script automatically adds the "@domain.com" suffix. When users ignore the tooltip that warns them to not add "@domain", the script fails.To...

Can we enable email property in PDI?

Hi All, Can we enable email property in PDI? I have to test my inbound email action before release it to production is there any other way ??

Investigate which integration tool is creating CIs

Investigate which integration tool is creating CIs without the minimum required fields in the server class.