ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Scripted REST API - Control Use Of HTTP Proxy

When using a Scripted REST API, how can I control whether the REST call uses a HTTP Proxy at the MID Server? ExampleFor some of my MID Servers, I must use a HTTP Proxy to make a REST call.   curl --proxy http://10.0.0.1:8080 https://management.azure....

Tom Rausch by Tera Guru
  • 1134 Views
  • 2 replies
  • 0 helpfuls

If credential affinity fails... What happens?

Hello, I have a question What happens if the credential affinity fails? For example, suppose you discover a device from IP 1.1.1.1.It has five credentials tied to an alias, and one of those credentials has an affinity created.If you change the userna...

Walter Ahn by Tera Contributor
  • 382 Views
  • 1 replies
  • 0 helpfuls

Nutanix Discovery

I'm trying to set up Nutanix Discover as per below doc. https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mapping/reference/nutanix-pattern.html While running discovery, i'm getting Prism element details bu...

Resolved! retain MID server IP address

Hi Team I need to re-install a MID server on a host as part of troubleshooting. Could someone please let me know if re-installation of MID server on same host, will change the IP address of the MID server? Best Regards,Nav 

_navin9898 by Tera Expert
  • 774 Views
  • 1 replies
  • 0 helpfuls

Multiple Cloud Service Accounts with same Account IDs

I have a requirement that needs to create multiple Cloud Service Account records with the same Account ID (Subscription ID in Azure) but different Discovery Credentials. Basic setup would be like below. Service Principal A (Account ID: XXXX) -> Crede...

motsuki17 by Tera Guru
  • 469 Views
  • 1 replies
  • 1 helpfuls

Delegate approval

Hi When selecting a delegate to approve requests in ServiceNow, the delegated person's name should appear on the approval page instead of the original user's. will it be possible?

Need syntax for "matches regex"

Hello,I'm trying to filter a database reference using the "matches regex" criteria. I can't figure out how to get this feature to work. I've tried enclosing my regular expressions in single quotes, double quotes, forward slashes, and so on, but nothi...

dschaefer by Mega Expert
  • 5423 Views
  • 7 replies
  • 2 helpfuls

Service Mapping: Discovering Services

Hi, We have configured Discovery for Service maps in our environment. During discovery, the Parent Application service map which has a child application service as a node in the map, it is also discovered again and again. [Child application is scanne...

Oracle Cluster Node creates all ASM instance

Hi, We have a 2 node Oracle DB cluster. When we run discovery  for one node, it also fetches other nodes ASM instance and populates cmdb. Executing SSH command: export TNS_ADMIN=/u01/app/19.3/grid/network/admin;export ORACLE_BASE=/u01/app/19.3/grid;e...

Callouts from Alerts

Hi There, I am trying to achieve callouts functionality from an alert. As we know that we can trigger callout flows from Callout Trigger rule but alert table is not showing in Trigger rule.Is there any way you can use existing from which triggers cal...

amit_bt by Tera Contributor
  • 379 Views
  • 2 replies
  • 0 helpfuls

Traversal rule

Customer is having single application but having on-prem CIS and cloud based CI.Means there is one https entry point based and 1 tag based map.Custom wants a single map for both so I have tagged on-prem CIs with the tag that tag based discovery is us...

sachinmaan by Giga Contributor
  • 585 Views
  • 2 replies
  • 0 helpfuls