API Access to the cmdb_ci_server
Hi, I have a requirement where i need to provide Read only API access to the following Table:"cmdb_ci_server"Could you please let me know how we can establish.
Forum Posts
Clarification on Additional Classes in CSDM for Differentiating Applications and Application/Technic
Hi all, I’m currently exploring the CSDM and I’m wondering if there are any additional classes within the model that we don’t currently have in CMDB. Specifically, I’m interested in understanding how others are differentiating between "actual appli...
Discovery of Dell PowerFlex R650's (HCI)
We just got a number of these Dell PowerFlex R650's in stock, they are not on our network yet. Has anyone successfully Discovered them using a credentialed-log in?Or was SNMPv3 used? If non-Discoverable, what Model Category was used for the Hardware...
Cisco Stacked Switch Discovery issues
We noticed, as many probably did that ServiceNow introduced issues with Discovery of stacked switches which is described in KB1117145. The issue for us is we have hundreds of stacked switch components that have 2 issues to remedidate1. Discovery is s...
Resolved! How to export XML without attachments
Hi everyone, Is there a way to extract xml data from ServiceNow without attachments?Am now working on extracting records from customized tables of scoped application. However, attachments are not expected to be exported within the xml files. I found...
What is the difference between Business service ,Application Service and Technical Service in service mapping?
we are new in ITOM and discovered few application services for customer and now the aks to is get the tree hierachy of Business and Technical service. Would like to know how can we move forward to achive this. Would be great if more insight is provid...
Simulator is not opening to perform tasks
Simulator is not working to perform task of Discovery fundamental on demand course.
is ServiceNow Discovers up time of Linux Server through Discovery?
Hi All, is it possible to discover the 'Up time' of Linux Server through Discovery and also populate Up time information in CMDB linux server table as field?If it is possible, could you help us to share some information on this?
Resolved! Regex Issue in Event Rule to adjust for 2 Use Cases
Hi, We have Event rules working for New Relic which was working fine earlier but recently few Alerts populating unknown values due to issue in regex. On these event rules, we have a regular expression retrieving data from the "nrTag.entityKey" value....
Revert Pattern to OOB
Hi Team,We did revert few patterns to OOB, but the issue is, customized steps are still showing.Any suggestions?
How to retrieve Incident Number of the record generated via ATF
Hi, Can I retrieve the incident number from the record generated via ATF
Resolved! Requirement Gathering for Discovery
Hi All, We have requirement for discovery. What are key questions that are to be asked in questionnaire? Please help with the best practices to be followed while implementing Discovery. Thanks in Advance
Truncated Data on Preapare and Preview stepin Integrationhub ETL
I am getting the data truncated on Prepare and Preview step of Integrationhub ETL. The data is available clearly in Import set table but it is getting truncated on this step. please see the attachment.
ServiceNow Discovery Not Identifying All Expected CIs
Hi Community,I'm using ServiceNow Discovery with a MID Server to identify CIs in our environment. Although Discovery has created or updated a couple of CIs, many expected CIs are not being identified, and I’m unsure why.Issue:Discovery is only identi...
Discovery not working for Oracle Databases on AIX
After we migrated from Probes to Patterns, Discovery stopped working for Oracle Databases on AIX. AIX Server Discovery still works. Oracle database Discovery for Linux and Windows servers still works. However, the Oracle Patterns are fail...