ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Create Alert when Alert volume is out of normal baseline

Is there a function within ServiceNow that can raise an alert or incident when alert volume is higher then a baseline?  We are looking to be notified when there is a large uptick in volume to take a closer to look to see if they are related.   

StephenM by Kilo Guru
  • 401 Views
  • 4 replies
  • 0 helpfuls

duration fields in export to excel

I've already found this in the wiki:5.1 ExcelDate, Date-Time, and Time fields are all exported as their display values, displayed using a custom format instead of the system date format. Duration fields, however, export as the value stored in the dat...

auntyem by Kilo Contributor
  • 10802 Views
  • 19 replies
  • 23 helpfuls

No result returned from probe.

I would be very appliciated if someone could help me.I run dicovery and SNMP is returning sysdscr containing hostname, but hostname is null.Any idea how I can fix this? Below is my discovery log.Short Message: No result returned from probe.ECC queue ...

Yuji by Tera Expert
  • 883 Views
  • 3 replies
  • 2 helpfuls

Servicenow discovery

If we have the ip address for a server and if we want to run the discovery  then how can we find the  mid server to run the quick discovery ??

Event Issue With DataDog

Event Issue With DataDogI am on my first project since moving to having ITOM. First event, and I am stuck. Core issue is I am not seeing an event on the event table when triggered from the monitoring system. I am hoping I can get some troubleshooting...

Resolved! Data Centre Auto-Discovery

Hi All,I am looking for the information related Incomplete Discovery for below servers.Incomplete MS SQL Server Inventory (CMDB) Incomplete CMDB Asset Management InformationCloud assets not included in CMDB (AWS & Azure)Cloud Asset InformationCMDB As...

AWS Lambda Discovery CI relationship

Would like to know what kind of CI relationship info that can be retrieved from AWS Lambda Discovery. According to docs,  Cloud Event Source [cmdb_ci_cloud_event_source], this CI could be any event source that triggers the cloud function or the API G...

LOO1 by Tera Contributor
  • 941 Views
  • 2 replies
  • 0 helpfuls