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Hello colleagues,I have a question regarding the Group type on alerts. We have out of the box aggregation enabled in our instance so we aggregate alerts in CMDB or Automated groups. I know that Automated groups are created based on CI and metric name...
Hi, Does anyone know anything I can check to fix the following? On the CMDB health scores, the recommended score is no longer calculating and just says not evaluated. I have tried manually kicking off the job to run the score, but still the same re...
When executing an ad hoc discovery, return the discovery job number from the process calling the ad hoc discovery endpoint.The operations team should be able to retrieve the Discovery Job Number for querying other data from the job.
Where does the last_discovered date get generated? We have noticed a discrepancy in the dates. Even if we do a Quick Discovery on a computer, the last_discovered date does not reflect the discovery that was just done. Can someone just point me in the...
Dear community, I've detected an issue when executing the Discovery pattern for Postgres.During pattern debugging, in step "Process detection", I'm trying to find when this command is built: ps -eo user,pid,ppid,comm,args | grep -i 'number' | grep ...
Hi everyone,In the Resource Management Workspace I get this error when I try to open it: "Cannot find function allowAccessCheckEnabled in object [object Object]"Does someone know about this problem, and how to fix it? Thnx in advance!
How or on what parameter we can get information for the SNOW incident/Sctask if its auto assign or manually assigned for multiple incidents/Sctask?
Hi,Can someone help me figure out why this attribute isn't working on my cmdb_ci reference field?ref_auto_completer=AJAXTableCompleter,ref_ac_columns=serial_number;asset_tag,ref_ac_columns_search=trueIt won't let me search by serial number or asset t...
Hello friends, I am not able to understand difference between application service and discovered application service.Application Services (sa_discovered_services)Application Services (cmdb_ci_service_auto) Please help to understand.Your efforts will ...
Just needing some assistance on how to gather the right details to help the business make the right decisionWe currently use Legacy Servicenow Express manual loading CMDB CIs from the use of the current toolsVMware AriaTenableMs DefenderSCCMIntuneAs ...
Hello all, I had a query on ServiceNow Discovery. Which is the best to be approached? Also in which conditions its favorable to use Agent based discovery and Agentless Discovery? Thanks,Pranita Bahuguni
What role is required to deactivate pattern on "sn_discovery_patterns" table ? I noticed i lost access from UTAH upgrade. Can you provide official documentation information on updating patterns Active = True/False ? With regards,
Hi All, Can we calculate Impact with the use of risk assessment plugin on Change form?
Hello Guys,Can some one help me with the steps of Service Now - Algosec Integration using REST API.Regards,Deepak
Hi Team, I would like to set FQDN field to Name field in Discovery so that Discovery should pull the FQDN value to Name field instead of hostname. Please suggest how and where to set this? ThanksPrashant
