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Agent Client Collector Automated Test Framework (ATF)

Hi Community! Has anybody created tests in ATF for the Agent Client Collector? We have recently implemented ACC-V, so I am trying to get my head around what best practices for ATF we should consider in the context of Agent Client Collector. Thank you...

How do I limit decimal points in a currency field?

Hi all, I'm currently building a form, and on it I have several fields which hold a monetary value. I have selected Currency as the field type. However, I have been tasked with limiting the decimal points (to 2) to avoid the potential of erroneous va...

JDavies549 by Tera Expert
  • 1881 Views
  • 3 replies
  • 1 helpfuls

Resolved! Discovery Custom Pattern for Tandem

Hi Team, I am building custom pattern for tandem.The pattern works fine in debug mode but not working when running discovery.Pattern looks like this:I am not sure from where this condition is comin  Discovery fails at identification phase with error:...

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ahmadadnan by Giga Guru
  • 684 Views
  • 3 replies
  • 4 helpfuls

Service Mapping via JEA or Agent Client Collector

Hi all, We are running Service Mapping here on our instance, using the OOTB setup with Windows Local Admin credentials on Windows Servers. However, we wish to improve our (discovery) security and are looking at Microsoft Just Enough Administration (J...

Extending Cloud Resource table

Customer has successfully deployed ITOM Discovery of Azure using OOTB Cloud Workspace, (Azure Service Graph Connector is not installed) Discovery has bundled the following objects into "Cloud Resource" table - cmdb_ci_cmp_resource.  Shown as "Resourc...

CI does not populate the serial number

Hi All,I have a quick question please In the hardware table, when I create a record by providing a serial number, the Configuration Item (CI) auto-displays the name along with the serial number. For example, if the serial number is 123, then once I s...

ITOM: Event management Recommended Rules

Hi all, Does ServiceNow read the incoming events data on regular basis and recommend rules without any additional licensing of ML or AI etc? Note: This is not about Default rules that comes with event management for monitoring tools. This is about in...

Jyoti11 by Tera Contributor
  • 568 Views
  • 1 replies
  • 0 helpfuls

AWS Cloud Discovery Schedule stuck

We have implemented the AWS cloud discovery in our system. The schedule start but after sometime at got stuck for almost 12 hours and then it get cancelled because of max run time. Attaching the screenshot of the discovery status.If anyone faced simi...

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Discovery - The result file \\x.x.x.x\admin$\temp\psscript_output_076ca129-d772-42ad-ad0a-0439d8be2141.txt can't be fetched because it doesn't exist

Hi ,  I have configured my mid server in Aws and validated it. When i ran the quick discovery for a windows machine am getting a strange error. The result file \\x.x.x.x\admin$\temp\psscript_output_076ca129-d772-42ad-ad0a-0439d8be2141.txt can't be fe...

Harish27 by Kilo Guru
  • 2677 Views
  • 4 replies
  • 1 helpfuls

UI builder query

Hi All, How can we add more choices to the list. Selecting something new will result in a new set of tiles presented below dropdown list using UI Builder?  Thanks. 

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Service Mapping not capturing database

We are implementing Service Mapping for some services for example: Ansible Controller, the service mapping only shows the load balancer and application server levels but not database level however the database is already discovered and there in the C...

Mapping Individual IIS Websites

Hi,I'm encountering an issue where I'm trying to map (Service Map), a specific IIS Website running on a specific url and server. The issue encountered is that the same server runs approximately 30 other IIS Websites, and just seems to pull back whate...

Tom104 by Tera Expert
  • 730 Views
  • 2 replies
  • 0 helpfuls