MSSQL Hybrid Benefits and Software Discovery
In measuring Microsoft compliance for SQL and Windows Servers, we need to be able to see where “Hybrid Benefits” is selected for devices. Can ServiceNow discovery be configured to pull that information?
Forum Posts
AWS Cloud discovery - Account validation issue
Hi all, I met an issue when trying to validate AWS service Account (sub account), the issue as below:I suppose that this maybe network/firewall issue, then I also tried to execute the command in ECC Queue, look like it work fine, see below:could you ...
How to Discover IPv6 Devices in ServiceNow
Hi Community,I would like to discover ipv6 devices and bring them into my instance. Has anyone implemented ipv6 ?? If you have please provide me some steps on how to achieve this.ThanksDileep
Windows Server without Serial number on Serial number table
I want to create a report for the list of windows servers which do not have serial numbers mapped on cmdb_serial number tablecan anyone suggest how can i create a report or a fix script ?
ACC Agents - custom plugin - certificate issue (new release)
With new ACC Framework release 3.5.3 there is "Any custom certificates now need to be part of a truststore"ServiceNow, basically at one point, disabled whole ACC Custom Plugin functionality, becase all plugins have to be installed in OS truststore.We...
ACC AGENT INSTALLATION ERROR: There's a problem with this Windows Installer package.
Hi, I have an installation error for ACC Agent, basically the same as it is described KB0994499 - Agent Client Collector Installation fails with "There's a problem with this Windows Installer package. A script required for this install to complete co...
Help in Converting Hermes Kafka flow trigger into Script consumer
Hi All, We have implemented Hermes kafka topics integration using Flow triggers and Subflows using Flow designers. Now we are moving all the integrations of Hermes kafka based on Flow triggers to Kafka Script consumers , can anyone here help me in co...
Service Mapping - Multiple Entry Points for an application service
In what cases it's recommended to have multiple entry points for a business application? Any advantages or disadvantages of defining multiple entry points? Thanks in advance for your feedback.
How to discovery Brocade Fibre Channel Switches?
How do you guys handle this?Looks like with the acquisition from Broadcom the SMI Agent is discontinued and SNMP Discovery is all targeted to IP Switches.
Resolved! Location specifications used in Discovery
Location can be set in the Discovery Schedule.When Discovery is executed on a Discovery Schedule with Location set,Location is set for newly registered and updated CIs.Is it a specification of OOTB that Location is set to this CI?Also, is the value o...
Dell EMC & Powermax Storage Servers Discovery errors
Hi All, We are trying to discover Dell EMC Scv3020 servers through Data Collector servers and facing errors in Discovery as Classified Not Identified. The WBEM service is getting discovered successfully but somehow Servers are failing during Identif...
How to update AD user properties using Orchestration
Hi Team, We need a requirement to enable one of the Account options in AD user properties from Orchestraion. Can we achieve this? For eg: 'User cannot change password' checkbox should be enabled. Regards,Saranya
Discovery Switch Stacks
Hi All, We have had issues discovering Aruba Switch stacks for some time. The master switch is discovered but it is populated with all the ports and properties etc. of all the stack members. We do not get any individual CI's for the stack members. I ...
Help required on a how to upload a file from ServiceNow on AWS S3 bucket without spoke
Hi I need to upload a file on S3 bucket on a regular basis from servicenow instance 1. I have already configured .IAM Role based discovery which has read and write permission on aws. in the above case how can i use the credential less based .to uplo...
ServiceNow ITOM Connector and Elastic Kibana Integration
I have successfully integrated Kibana Alerts with ServiceNow ITOM connector and incidents are being triggered.However, I need to set incident priority based on alert Severity. The alert severity levels comes to ServiceNow as Critical, Major, Minor an...
