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Resolved! Stop de-duplication tasks

We switched over from the legacy CI identification scripts to the new Identification and Reconciliation engine for the CMDB. At first, the de-duplication tasks we useful and pointed out a few errors that we had. However, every false positive keeps re...

Resolved! can Infoblox devices be discovered?

Hello, can Infoblox devices be discovered? Can Infoblox device be discovered like any other device ? what port and protocol will be used. We are not looking to integrate infoblox and Snow.    Thanks, kranthi.

kranthi18 by • Kilo Contributor
  • 7002 Views
  • 12 replies
  • 6 helpfuls

Fixed filter on workspaces

Dear community,  I'm looking for a way to block users to remove the filter in a list on Workspaces. The documented "Restrict filters and breadcrumbs with fixed queries" (https://www.servicenow.com/docs/csh?topicname=t_RestrictBreadcrmbsWFixedQueries....

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joaojunior by • Tera Contributor
  • 2419 Views
  • 2 replies
  • 0 helpfuls

Resolved! ServiceNow integration with PRTG

Hi,  I am trying to create a PRTG connector instance. I am getting the below error when i test the connections.  "Connection test failed: ERROR EXECUTING REQUEST: Method failed: (/api/table.xml) with code: 401 - Invalid username/password comboTypeErr...

madiha by • Giga Contributor
  • 6913 Views
  • 13 replies
  • 6 helpfuls

Creating discovery source via scripts from application scope

Hello Team, I am creating an graph connector application for importing devices into CMDB. I see we need to create discovery source for cmdb_ci table for this, and its in global scope. Is there a way to create this discovery-source in global scope and...

Exclude Network and Broadcast addresses from Discovery

Hi.We have a number of Discovery schedules targeting /16 networks. From this networks, we've been asked to exclude any IP that ends with .0 or .255.Can this be done via some configuration or is the only way of doing this splitting the network in /24 ...

Al_Andrea by • Tera Expert
  • 1392 Views
  • 2 replies
  • 0 helpfuls

How to export 434K CI's from ServiceNow?

we have 434K records to download from ServiceNow CMDB and we have csv export limit is 80K,In first attempt we have downloaded 80K records and in second attempt we have tried to download from 80001 to 160K but it has downloaded again first 80K records...