Is anyone using the OOB ITOM Error Task table (sa_error_handler_task) to track Discovery errors. While exploring this further, it is seen that the Error Task that gets created is just copying the message into the task summary. For anyone who has used...
As part of discovery , we manually run or schedule the discovery to discover the CI's on network and updates into CMDB. Here my question is how software discovery runs to find the software installs and updates in respective table. Is there any way to...
HI, i am trying to connect intune with servicenow through its spoke using this doc https://docs.servicenow.com/bundle/utah-integrate-applications/page/administer/integrationhub-store-spokes/task/setup-ms-intune.html i have successfully got the oauth ...
How to get the editions of your Microsoft SQL Server components through ITOM Discovery. We have installed the Discovery Pattern Application by following the documentation. However, edition attribute is showing empty.
I am following this knowledge article to route MID traffic through a proxy. However, when you set up glide.http.proxy_password as such, the properties will be displayed in plain text. Is there a way to mask the value without using something like a...
Hi Guys, Can you please help me with a situation I'm facing currently while integrating Tanium in SNow via SG. Firstly in Tanium inventory there is duplicity in serial no. field. So I'm using computer ID(unique) field and map it to Correlation ID in...
We have an API based integration from AppD to the Events table in SNOW, for a variety of reasons we cannot use the full SGC with CMDB integration. For server and infrastructure everything works fine, it passes events, the CI is picked up and off it g...
Hello,Since we don't use the build-in CAB agenda functionality for various reasons, is there any way to create a CAB agenda manually fulfilling the following requirements:Based on 3 reports created - 1 only showing changes of the local changes, 1 for...
Hi,Can we discover virtual load balancers? I couldn't find any documentation regarding this type of discovery. If you have any information on this, please help me out. Also, would load balancers be discovered along with Oracle Cloud Infrastructure di...
Hello All, Could anyone please help me with the Regex pattern to get the server name and port number from this command Output? coupler.ports=servername1:portnumber1,servername2:portnumber2,servername3:portnumber3,servername4:portnumber4 I have used t...
Hi folks, I have very little knowledge of Service Graph Connector, I appreciate the help. I've found that in the CMDB Integration Executions we get an error each day with SG-Azure Scale Sets VMs. Error message from transform history import log: Iden...
Hello, We have a need to exclude Tracked Configuration Files (cmdb_ci_config_file_tracked) from Discovery. In our situation we have a lot of customization that allows access to this data from Discovery and would take too long to correct. So we are lo...
We have integrated Success Factors via email methodology to Service Now and receiving different email formats with different characters in email body. Most of the Alerts are populating correct values based on Event rules but few alerts are populating...
Hi, we want to use ACC-M to replace our SCOM monitoring environment. I'm currently investiging a effective way to monitor Windows services in our environment. I had a look at the OOB checks using winchecks.exe together with the check-windows-service ...
