Hello everyone, I need to create a 2-hour maintenance window that generates an incident or alert when an agent is shut down. I am testing this on my production instance and I am unable to associate the existing agent with the newly created maintenanc...
Hi, I want to implement Pure Storage FlashBlade discovery.Please guide step by step.I have already gone thr' below prod document, but not able to undertsand credential configuration .Pure Storage FlashBlade discovery (servicenow.com) Please help Than...
Is there an OOTB way to exclude items that start with a certain string from a reference variable? I've been trying with the regEx conditional but i saw in previous discussions that it doesn't work.
GenAI – Now Assist for Creator With Gen AI, ServiceNow users can benefit from improved automation, faster problem resolution, and more personalized user experience. It's an exciting development that aims to enhance the overall efficiency and effectiv...
We currently have a need to use our AWS tags to populate CMDB attributes for corresponding CI's. I've looked at many ways to do this. But I am wondering if anyone has done this? And what was the best way they found.
We are utilizing Discovery to populate a portion of our CMDB. During the Discovery process, Stale CI Remediation Tasks and Duplicate Remediation Tasks are being created. My question is two-fold: 1. How are these tasks being created? I should note t...
I have the list of 20000 Agents where monitoring is already enabled. I want to know which are all the policy and check running on those agent(server). How can I get the list of Agent and its associated checks and policies?
Hello, I am facing an issue that sometime incidents are not creating. I have checked all the filters but there is no issue. I am attaching the screenshot for the reference. Thanks & RegardsMirza Saquib Beg
Hi, Need help on an error I am seeing on a. service map. Please help and advise.. Thanks,Sonia
Hi, I am looking at integrating Azure Monitor and Azure Log Analytics into ServiceNow ITOM Health.I noticed that 2 main integrations are available:1) ServiceNow Event Management and Azure Monitor Integration (From Microsoft)2) Azure Monitor integrati...
Hi ServiceNow techies, Can u please explain me what is gsft submit() function and it's purpose?? Thanks & RegardsHARISH
Hey everyone, I've successfully set up Active Directory integration with our ServiceNow instance. Testing the connection on ServiceNow shows "Connected successfully". When I browse and filter with the Distinguished Name, it displays the objects as ex...
We are able to run Azure Cloud discovery when the schedules are created on subscriptions, but when we try to create Schedules on Management Groups, the feature is not working. We create the Management Group (MG) through which we need to run Azure Clo...
Hi,We have vCenter Discovery running in our subProduction envs, vCenter credentials seem to be good and we are are successfully querying vCenter. There seems to be a hiccup with VMs that get deleted in so far as the VM Instance table is reflecting t...
We have been pulling tags in to build tag-based application service but when I check key value table, no tags are pulling in for AKS clusters. I check discovery pattern and I don't see a pattern for aks clusters tag as well. Is aks clusters' tags su...
