Has anyone actually mapped out Active Directory with Service Mapping?
As per above. If so, please share any information on how you did it. Thanks
Forum Posts
Nutanix Discovery
I'm trying to set up Nutanix Discover as per below doc. https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mapping/reference/nutanix-pattern.html While running discovery, i'm getting Prism element details bu...
Resolved! retain MID server IP address
Hi Team I need to re-install a MID server on a host as part of troubleshooting. Could someone please let me know if re-installation of MID server on same host, will change the IP address of the MID server? Best Regards,Nav
Multiple Cloud Service Accounts with same Account IDs
I have a requirement that needs to create multiple Cloud Service Account records with the same Account ID (Subscription ID in Azure) but different Discovery Credentials. Basic setup would be like below. Service Principal A (Account ID: XXXX) -> Crede...
Delegate approval
Hi When selecting a delegate to approve requests in ServiceNow, the delegated person's name should appear on the approval page instead of the original user's. will it be possible?
Need syntax for "matches regex"
Hello,I'm trying to filter a database reference using the "matches regex" criteria. I can't figure out how to get this feature to work. I've tried enclosing my regular expressions in single quotes, double quotes, forward slashes, and so on, but nothi...
Service Mapping: Discovering Services
Hi, We have configured Discovery for Service maps in our environment. During discovery, the Parent Application service map which has a child application service as a node in the map, it is also discovered again and again. [Child application is scanne...
Oracle Cluster Node creates all ASM instance
Hi, We have a 2 node Oracle DB cluster. When we run discovery for one node, it also fetches other nodes ASM instance and populates cmdb. Executing SSH command: export TNS_ADMIN=/u01/app/19.3/grid/network/admin;export ORACLE_BASE=/u01/app/19.3/grid;e...
Callouts from Alerts
Hi There, I am trying to achieve callouts functionality from an alert. As we know that we can trigger callout flows from Callout Trigger rule but alert table is not showing in Trigger rule.Is there any way you can use existing from which triggers cal...
Traversal rule
Customer is having single application but having on-prem CIS and cloud based CI.Means there is one https entry point based and 1 tag based map.Custom wants a single map for both so I have tagged on-prem CIs with the tag that tag based discovery is us...
Is it possible to discover Server BMC(Baseboard Management Controller)?
Can't find BMC discovery for monitoring server Hardware.Is it possible to discover Server BMC(Baseboard Management Controller)?
How to pass parameters to powershell function from ecc queue payload
Hi All,I can find below examples of sending parameters from payload to PowerShell scripts as individual arguments. But I am not able to find sending parameters to function inside the PowerShell script like "function (param1, param2)"Please help me ...
Create Ignore Event Rule
Hi, I have the filter conditions with me for which we do not want the alerts in Servicenow. As per discussion, we came to the conclusion that we need to create an Ignore Event Rule. Can anyone please guide on how to create an ignore event rule? Than...
Discovery Dashboard - Unexpected Error
Hi All, We are working in Discovery dashboard to clear most of the errors in the dash board. do you know what is "Unexpected error"? please refer attached screenshot.Filter condition with error code is# Error code = Unexpected Error Regards,Vini.
Unable to set field to audited.
I ran into a problem trying to change a field to audited in a table, when i set the field it shows this wayWhat does this green bar mean? I have elevated my role and it still shows this way.
