How to add service catalog items in a table
I've uploaded book titles into my service catalog. The books are in catalog, under catalog lists. I also created a table for the books and need help adding the books to the table.
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Resolved! How to send event from Kibana to Snow using ServiceNow ITOM Connector
Hi Snow team! I am working on integrating the our Kibana to send metrics Snow using ServiceNow ITOM Connector.However when i tried to test sending events from Kibana, it requires the Severity params, I couldn't find anyplace to set this up.Could you ...
Exchange online powershell module
Hello,Is it any issue to install Powershell ExchangeOnline module directly on MID server, so that scripts can use commands from this module? Are there any recommended steps apart steps from Microsoft (common steps to install any module)?
Tags values not getting updated on virtual machine instance table.
Hi Community, We are working on one issue where values are updated on the "cmdb_key_value" table, but these values are not updated on the Virtual machine instance table under the All tag values. Please suggest some troubleshooting steps so that the ...
ITOM Podcast
Hello Experts,Good day!!We are pleased to announce the return of ITOM Session 3. This time, we will be conducting a practical session on the ServiceNow Instance for CMDB and Discovery.We kindly request everyone to join us on March 31st, 2024, at 12:0...
Updating the serial number before it's run through IRE
I have an issue with Juniper routers where their routing engines use the same serial number as the chassis. This is resulting in the same CI flipping names (router-re0 and router-re1) and IPs. One option that was brought up was to update the serial n...
Do we have step by step document to Install a MID server for AWS discovery?
Looking for documentation to install MID server for AWS discovery.
About Environments That Use Discovery Behavior Functionality Criteria
I can't imagine the explanation of Functionality Criteria in this document well（Create a Discovery behavior (servicenow.com)）, so please let me know.For example, if a domain that you want to execute on "WindowsOnly" wants to execute only on "MID1" am...
Service Map for ServiceNow Application
Hi All, We have a requirement to create a Service Map for ServiceNow application.We have been able to create a map using different Application Services such as ITSM and ITOM which is then linked to mid server etc.Is there any way we can connect Activ...
Resolved! How to get Kernel version information using extension section of Discovery Pattern
Hi AllI got requriment where I need to manage LinuxServer kernel version information, which is not currently implemented in OOTB also I want to get command to manage kernel information in the extension section of Discovery Pattern and creates extensi...
Mid server issue & mid server script files are missing
We recently upgraded to Tokyo. After that mid servers are not working. The status is up but whenever I try to test the credentials I am getting an error. Get-ChildItem : Cannot find path 'C:\ServiceNow\MIDserver\TST MID\agent\scripts\PowerShell\Diagn...
Stackdriver Events
Hi All, I am getting the events from the GCP but the severity is not populating due to which alerts are not getting created but some events are popoulating the severity I am not able to understand how to solve the issue for the events in which severi...
Service Graph Connector for SCCM Computer imports change case
I do not see a convenient option to change the case of the computer name that is imported from SCCM to lower case. Everything else that is importing into ServiceNow is being converted to lowercase. Discovery properties are set to lowercase. Sin...
Resolved! vCenter Version 8.0 Update 2b
Is vCenter Version 8.0 Update 2b supported for Discovery?
Resolved! Service Mapping - Executables as Entry Points
Hi All, How do you actually define your entry points? I've a number of applications running in the organisation that are only consumed by the end user via an EXE file. There's no web-based entry point for these applications. For the life of me, I can...
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