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Resolved! How to use "Cloud Rest - Add Response to Context"

Hi I'm trying to build a new pattern to discover some Azure resources.  I've got the pattern working up to a point, but now deciding how to call the API and parse the results.  I've looked at the existing Azure patterns and tried to copy the model bu...

Aidan by Tera Guru
  • 1521 Views
  • 5 replies
  • 0 helpfuls

Resource Pool Filter : Script not working

Hi All,I am trying to filter the cloud account field values on load of cloud catalog form. Below is the code snippet for it. Could you please help me in understanding what I am doing wrong here? I want to show only the cloud account which are having ...

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Gaurav39 by Tera Contributor
  • 375 Views
  • 1 replies
  • 0 helpfuls

SCCM Integration - SQL DB Windows Authentication

Hello ServiceNow World,Looking for a hand here. We are implementing SCCM Integration to the CMDB for our Desktop Enterprise and have hit a little roadblock.Current Status is as follows:-SCCM 3.0 Plugin - Check-MID Server Configured and Online - Check...

jonfung by Kilo Explorer
  • 11759 Views
  • 13 replies
  • 13 helpfuls

Make fields mandatory on the Computer table

Hi, Is it possible to define a couple of mandatory fields within the Computer table (cmdb_ci_computer) to manage our laptops and desktops.    What is the best way to do this without cascading these mandatory fields onto the extended tables like Serve...

ayman_h by Kilo Sage
  • 820 Views
  • 6 replies
  • 4 helpfuls

Bluk incident creation blocking - Event mnagment

Hello Everyone. I have use case as below We have integrated the PRTG monitoring tool with event management and the flow is going as events----> alerts----> and incident creation. Now we want to disable the incident creation i.e. alert management rule...

shital6 by Tera Contributor
  • 336 Views
  • 2 replies
  • 0 helpfuls

Discovery Error - Scanning the VPN - End user laptops

We are trying to scan the devices in the VPN region (WFH users) using the ServiceNow Discovery application. On day 1 most of the devices are discovered from the VPN region and on day 2 the same devices on that VPN range are not discovered and show an...

script include

We have two fields: assignTo and delegate_user. If you assign the assignTo field, any delegate users will automatically appear in the field.ways to solve with a script consist of thanks Mustafeez

Mustafeez by Tera Contributor
  • 314 Views
  • 1 replies
  • 0 helpfuls

Resolved! MID Servers are DOWN

Hi, Currently i am stuck with my MID servers status are Down. When i try to open the logs i got this error.Can someone guide what i am missing here. Apparently the port 80 is open and 443. "2/23/21 09:27:06 (004) StartupSequencer WARNING *** WARNING ...

Glenn11 by Tera Contributor
  • 5033 Views
  • 4 replies
  • 4 helpfuls

IP subnets

Hi folks,How can i calculate the subnet for IP - 10.113.36.46 ?

Community Alums by Community Alums  
  • 790 Views
  • 11 replies
  • 2 helpfuls

Resolved! ACL not working as expected.

Hi All, I have created new field called " Support model " in hardware table (cmdb_ci_hardware) and also, I have created the new role called " u_cmdb_ci_manager " users having " u_cmdb_ci_manager " role " Support model " field should be editable. The ...

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AWS CloudWatch Error 500 Internal server error

Hi allI'm wondering if some of you are also experiencing Error 500 (Internal Server Error) in your AWS CloudWatch, when integrating with ServiceNow Event Management. I have feeling it could be one of two things, perhaps the payload is too big (exceed...