Hi Team,I have below Tag Governance Key value policy for checking key support_group How can i check what is the value coming into support_group when running audit . I wanted to check why some of the records shows as non-complaint even if the suppor...
Hello forum, I am wondering if it is possible to inherit tags, based on the relationship. Let's say I have a ESX Host, that has a tag like 'SBA_high', is it possible to automatically assign the same tag to all the VMs running on that host? Hope I h...
Our MID Servers are all running on Windows OS. I've read that Windows/WMI discovery uses the same credentials used for running the mid server service. If this is true, then do I also need to create a Windows credential within Discovery credentials?...
What are the best IT infrastructure monitoring tools for analyzing network traffic patterns?
I am trying to set up a Data Input for Health Log Analytics and I am selecting the Agent Client Collector type. When trying to test the ACC Data Input I am getting 'Error while starting data input: SEVERE: Could not start Grpc client'. I have no ide...
When changing the CI Class I noticed the Managed By Group is removed on the updated CI record. I understand this is normal out the box behavior and makes sense to a degree that if you change for example a Windows Server to a Load Balancer, you wont ...
It's possible to discover azure VDI ( virtual desktop machine) in Service now?
Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...
Hi ITOM guys, We've successfully installed new MID server, connected to the instance, user has the needed roles, service acc is good, service is running but no record is created for the MID. Tried logging with the instance user for the MID, has acces...
All,I've been battling this for quite some time and while all of the wiki's lead to SNOW discovering Oracle instances our DBAs are insisting that we capture the database as well. Here is our scenario:Oracle Database: PRODDB is clustered across 2 inst...
We are looking to refresh our mid-server infrastructure and are considering a Kubernetes containerized structure. We have two Data Centers in the US, two in the UK. Challenges: I don't really know anything about Kubernetes as I am an old school infr...
IP Address in payload is null - Name: , ClassName: cmdb_ci_ip_switch, Ip Address: null, Serial Number:, SysID: null while discovering network switches. Credentials are being used however when this issue appears it is using credential less as source. ...
Hello Al, Can anyone tell me the difference between these two button on related list?
Hello Guru, I have an issue with MID Server (Utah), I would like to use it to connect to Azure Cloud Discovery, meaning on internet.I have set-up a proxy server but as the Servicenow instance is hosted in a private cloud, the MID is not able to conne...
Hello ServiceNow friends, I'm trying to utilize a decision table to pick out up-to 5 approvers. There are potentially 50+ approvers across 50+ conditions. Some approvers repeat across the conditions. Some conditions are repeated to accommodate multip...