Is it possible to use MID server as syslog server?
Hi all, I want to use MID server as syslog server and send logs to ServiceNow Instance.Is there any functions for syslog or any ways to make it possible? Thanks.Hank.
Forum Posts
Resolved! Provision Azure VMs with Cloud Service Catalog using CI-CD Pipeline
Hi All,Does anyone know of a documentation relating to provisioning of VMs, AKS with Cloud Service Catalog using the CI-CD Pipeline - Atlassian Bitbucket (version control)?
ACC data extraction in an air gapped network
Hello everyone,I need to implement ACC in a customer's air gaped network. Following is the link I am referencing for the same. (Posted by a ServiceNow Employee)https://www.servicenow.com/community/itom-articles/it-discovery-for-air-gapped-networks/ta...
Resolved! Robust Transform Engine operations
Can anyone suggest how can we use Robust Transform Engine operations in servicenow?
Servicenow HTTP get call failure
I'm working on a ServiceNow custom operation script to fetch the serial number for CIs from an API endpoint. The script successfully makes an HTTP GET request and receives a valid JSON response. However, I encounter an issue while parsing the JSON re...
Alerts in ServiceNow (ITOM)
Hi All, How to know that alerts (em_alert) present in servicenow are pulled by servicenow or pushed by 3rd party tool in servicenow? Thanks.
Agent Client Collector Automated Test Framework (ATF)
Hi Community! Has anybody created tests in ATF for the Agent Client Collector? We have recently implemented ACC-V, so I am trying to get my head around what best practices for ATF we should consider in the context of Agent Client Collector. Thank you...
How do I limit decimal points in a currency field?
Hi all, I'm currently building a form, and on it I have several fields which hold a monetary value. I have selected Currency as the field type. However, I have been tasked with limiting the decimal points (to 2) to avoid the potential of erroneous va...
Service Mapping via JEA or Agent Client Collector
Hi all, We are running Service Mapping here on our instance, using the OOTB setup with Windows Local Admin credentials on Windows Servers. However, we wish to improve our (discovery) security and are looking at Microsoft Just Enough Administration (J...
Extending Cloud Resource table
Customer has successfully deployed ITOM Discovery of Azure using OOTB Cloud Workspace, (Azure Service Graph Connector is not installed) Discovery has bundled the following objects into "Cloud Resource" table - cmdb_ci_cmp_resource. Shown as "Resourc...
CI does not populate the serial number
Hi All,I have a quick question please In the hardware table, when I create a record by providing a serial number, the Configuration Item (CI) auto-displays the name along with the serial number. For example, if the serial number is 123, then once I s...
ITOM: Event management Recommended Rules
Hi all, Does ServiceNow read the incoming events data on regular basis and recommend rules without any additional licensing of ML or AI etc? Note: This is not about Default rules that comes with event management for monitoring tools. This is about in...
AWS Cloud Discovery Schedule stuck
We have implemented the AWS cloud discovery in our system. The schedule start but after sometime at got stuck for almost 12 hours and then it get cancelled because of max run time. Attaching the screenshot of the discovery status.If anyone faced simi...
UI builder query
Hi All, How can we add more choices to the list. Selecting something new will result in a new set of tiles presented below dropdown list using UI Builder? Thanks.
Resolved! On incident form there is a configuration item field and in that field only we should populate VM's?
On incident form there is a configuration item field and in that field we should populate only VM's? In our organization CI field should be populated automatically and it is mandatory field should be filled. Few incidents are created based on VM's on...