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Resolved! ACL not working as expected.

Hi All, I have created new field called " Support model " in hardware table (cmdb_ci_hardware) and also, I have created the new role called " u_cmdb_ci_manager " users having " u_cmdb_ci_manager " role " Support model " field should be editable. The ...

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AWS CloudWatch Error 500 Internal server error

Hi allI'm wondering if some of you are also experiencing Error 500 (Internal Server Error) in your AWS CloudWatch, when integrating with ServiceNow Event Management. I have feeling it could be one of two things, perhaps the payload is too big (exceed...

Getting "Received plan from instance has errors" in Flow Designer

Hi Team, I'm trying to do Terraform Discovery in CPG, but getting below error. I have verified that the credentials are correct. Is this know issue? IPaaSActionProbe | Error context: 3af65d80d37011103c0fbf829e9bbf69: Received plan from instance has e...

Madhava B by Tera Contributor
  • 1460 Views
  • 4 replies
  • 0 helpfuls

CI name alternating between DNS entries

Hi, While discovering AIX servers, we've had an interesting observation. When we review the History for many of our AIX servers (Particularly those that have multiple DNS hostnames tied to the same IP address by design), we observe that the Name valu...

B_30 by Kilo Contributor
  • 1257 Views
  • 5 replies
  • 0 helpfuls

OOB way of creating an integration overview in CMDB

Hi! Our organization has a wish to use CMDB to create an overview over integration/data transfer in our organization. I'm aware of the possibility to use OOB CI relationship types like "Exchanges data with/Exchanges data with", "Exports to/Imports fr...

SondreF by Tera Contributor
  • 492 Views
  • 1 replies
  • 0 helpfuls

Error result return error after discovery

Hi everyone,I discovered the error immediately after performing discovery.When I finished running discovery, the results returned were 2 IPs detected is 10.2.2.1 and 10.2.2.2 and have same CI name is SR-01.However ,I checked on my system and found ou...

Le Son by Tera Contributor
  • 432 Views
  • 5 replies
  • 0 helpfuls

MS SQL Server Discovery and CMDB tables

I'm trying to wrap my head around the different CMDB tables that seem to be related to MS SQL Servers. Out of the box it looks like there are at least 5 different tables specifically for MS SQL:MS SQL Server Instance (cmdb_ci_db_mssql_instance)MS SQL...

robert_w by Tera Contributor
  • 7542 Views
  • 7 replies
  • 3 helpfuls

License Metrics Test Cases

Hello,I am having difficulty to analyze the scenarios for testing Custom License Metrics. So, I wanted to have some Test Cases and Scenarios for the same. Thanks, 

swapnil30 by Tera Contributor
  • 287 Views
  • 1 replies
  • 0 helpfuls