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IP Address in payload is null

IP Address in payload is null - Name: , ClassName: cmdb_ci_ip_switch, Ip Address: null, Serial Number:, SysID: null while discovering network switches. Credentials are being used however when this issue appears it is using credential less as source. ...

Anusha261 by Tera Contributor
  • 4631 Views
  • 9 replies
  • 6 helpfuls

MID Server with self-hosted instances

Hello Guru, I have an issue with MID Server (Utah), I would like to use it to connect to Azure Cloud Discovery, meaning on internet.I have set-up a proxy server but as the Servicenow instance is hosted in a private cloud, the MID is not able to conne...

Resolved! Use Decision Builder with Flow Designer to pick Approvers

Hello ServiceNow friends, I'm trying to utilize a decision table to pick out up-to 5 approvers. There are potentially 50+ approvers across 50+ conditions. Some approvers repeat across the conditions. Some conditions are repeated to accommodate multip...

Community Alums by Community Alums  
  • 7546 Views
  • 8 replies
  • 3 helpfuls

Resolved! ITOM - discovery tool

Hello all, I'll start working with ITOM in couple of months, and I want to manage all computer peripherals via ITOM.Computer peripherals - docking station, monitors, keyboard, mouse etc. There is possible via ITOM to find all assets that connected to...

Tal Moshe by Giga Contributor
  • 1924 Views
  • 4 replies
  • 2 helpfuls

Resolved! IIS Discovery Pattern Failed

Hello Experts,   can someone please help me to overcome this error for IIS Pattern?   Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Identification for HTTP(S) entry point type(s) for IIS6 seco...

Resolved! MID Server Sizing

Hi All Would like to know if there is a SNOW document where it shows the MID Server sizing and requirements? Thanks for the feedback!

JC Pasia1 by Kilo Contributor
  • 4990 Views
  • 8 replies
  • 5 helpfuls

Resolved! ACC Plugin for Linux devices - permission denied

Hi, I have a following use case:I created functionality, which is able to switch ACC Agent from one instance to another. Basically what it does that ACC Plugin has two ruby scripts, one verifies that ACC Plugin is correctly propagated to target machi...

Doci1_0-1714646875569.png
Doci1 by Kilo Sage
  • 1880 Views
  • 1 replies
  • 0 helpfuls

Dynatace Service Graph Integration missing CIs

I have integrated Dynatrace using Service Graph Connector. The instance is getting all information about Dynatrace problems, but Dynatrace team complains not all CIs (for example servers) are being populated in CMDB. Any idea what it might be? (alrea...

UI Builder: Add reset button to reset all selected filters

Hello-- This is from asset workspace and the I have been modifying it via UI builder. There are filters "All location", Region(newly added by me). So if I select any value in any one of these filter then it has to be clear using a external button.  H...

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Kamini07 by Tera Contributor
  • 1684 Views
  • 1 replies
  • 0 helpfuls

SNOW to Azure DevOps Integration Error

Hi, I am getting REST call to get Azure DevOps project list failed with  StatusCode:401, ErrorCode:3- Invalid username/password combowhile integrating SNOW to Azure DeVops Server . I have created a api key credetials using the PAT token from ADO and ...

badalm by Kilo Contributor
  • 920 Views
  • 1 replies
  • 0 helpfuls

Resolved! Azure Datacenter in Cloud Discovery Schedule is empty

When I try to get Datacenters after validating my Service Account and Principle, the error message shows "Exploring Partial CI Pattern Pattern name: Azure Datacenter discovery" but when I checked it in the system logs, there are no errors in the step...

motsuki17 by Tera Guru
  • 2054 Views
  • 2 replies
  • 0 helpfuls