Hi Team,I have the following queries regarding the implementation of CMDB-based alert correlation:Is there any way to exclude specific nodes, severities, or alert types from CMDB-based alert correlation?Is it possible to define a timeframe window for...
Hi ITOM guys, We've successfully installed new MID server, connected to the instance, user has the needed roles, service acc is good, service is running but no record is created for the MID. Tried logging with the instance user for the MID, has acces...
All,I've been battling this for quite some time and while all of the wiki's lead to SNOW discovering Oracle instances our DBAs are insisting that we capture the database as well. Here is our scenario:Oracle Database: PRODDB is clustered across 2 inst...
We are looking to refresh our mid-server infrastructure and are considering a Kubernetes containerized structure. We have two Data Centers in the US, two in the UK. Challenges: I don't really know anything about Kubernetes as I am an old school infr...
IP Address in payload is null - Name: , ClassName: cmdb_ci_ip_switch, Ip Address: null, Serial Number:, SysID: null while discovering network switches. Credentials are being used however when this issue appears it is using credential less as source. ...
Hello Al, Can anyone tell me the difference between these two button on related list?
Hello Guru, I have an issue with MID Server (Utah), I would like to use it to connect to Azure Cloud Discovery, meaning on internet.I have set-up a proxy server but as the Servicenow instance is hosted in a private cloud, the MID is not able to conne...
Hello ServiceNow friends, I'm trying to utilize a decision table to pick out up-to 5 approvers. There are potentially 50+ approvers across 50+ conditions. Some approvers repeat across the conditions. Some conditions are repeated to accommodate multip...
Hello all, I'll start working with ITOM in couple of months, and I want to manage all computer peripherals via ITOM.Computer peripherals - docking station, monitors, keyboard, mouse etc. There is possible via ITOM to find all assets that connected to...
Hello, Community, Can I add an entry to the table "MID Server Application" [ecc_agent_application]? If I can add an entry to this table, the additional entry allows me to force Discovery to run on a specific MID Server when I launch Discovery from a ...
Hi All,Does anyone have MID server integration implemented in their instance, through which sctasks are created automatically ? As per current configurations, the assignment group is supposed to get populated automatically. based on the location of t...
Hello Experts, can someone please help me to overcome this error for IIS Pattern? Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: Identification for HTTP(S) entry point type(s) for IIS6 seco...
Hi All Would like to know if there is a SNOW document where it shows the MID Server sizing and requirements? Thanks for the feedback!
Hi, I have a following use case:I created functionality, which is able to switch ACC Agent from one instance to another. Basically what it does that ACC Plugin has two ruby scripts, one verifies that ACC Plugin is correctly propagated to target machi...
Hi, Does discovery service account require full control (Read, write, edit etc) admin access to discover windows servers and mssql instance running on them. or is it read only access.Please tell me if it has full control what could go wrong?