Integration with Service Graph Connector for Armis
Hi, Had anyone worked on Servicegraph Connector for Armis to get IoT device data into CMDB, please share some inputs about this integration. Thank You
Forum Posts
Resolved! Delete Alerts from em_alert table in Bulk
I have a use case where I need to delete a large number of records from the em_alert table. Does anyone have script or safe way to do this?
Resolved! Convert JSON Payload into a Table in Flow designer
Hi Team,I have created a custom action which connects to an oracle data base and run a SELECT query to get the records from a specific table. Now the problem is, the response is in JSON format and i need to convert it into a table format to email it...
Discovering Windows OS installed programs
My question is, how can I make discovery show installs like Notepad, stickynotes, calculator, solitaire etc.The ask is for these to show up under software installations
Resolved! Does this discovery solution required reverse DNS to be functional?
Hi Can Anyone please confirm if ITOM Discovery Solution required reverse DNS to be functional? If so please provide the justification Thanks,Amit
What can I do to make sure Stacked Switch, Stack mode attribute is being discovered correctly?
We have recently upgraded to San Diego, and I have been working to figure out why we have very few CIs for Master Stacked Switch. I go in and find that the name of the Switch, and the Stack mode has been changed through discovery in the past two day...
How to integrate AWS Cloud-Watch with SNOW (Event Management) for receiving Alerts?
Hi There, There is an the initiative to integrate AWS Cloud-Watch with SNOW (Event Management) for Alerts to be sent to our Production Operations for Production Cloud Server monitoring. Do anyone know if there is a ServiceNow connector for this inte...
Resolved! Mid Server Installation Issue - User cannot be Authenticated or is missing the proper roles.
Mid Server Installation Issue - User cannot be Authenticated or is missing the proper roles. I am trying to install the mid server agent through cmd prompt as an admin but getting the error in the initial stage - User cannot be Authenticated or is mi...
Resolved! MID Server Optimization
Hello all, We have a cusomter who has 18 data centres in total. They're all in different locations within the region. we have scoped around:PROD = 36 MID servers (VMs)TEST = 18DEV = 18 following the best practices model. Customer feels it is bit too ...
How do you link stories with update sets?
Is there a relationship between update sets and stories (agile)? I'd like to have an update set created for each story as it is worked. Is there a way these link together and any way to auto update the update set based on the story being worked on?
Nutanix Discovery pattern question
Hi Everyone, We are running Prism Central to manage Nutanix storage clusters under VMware and have configured the Nutanix discovery pattern following the below page to discover the lab configuration. VMware discovery is already working well. I have ...
MID Servers: How Supported Applications and Capabilities Work Together?
Hello,I am wondering how 'Supported Applications' and 'Capabilities' work together on the mid servers. I am little confused on how workflow activities, flow designers and other Orchestration stuff pick up the mid servers. Does anybody have good under...
Resolved! Request has been submitted screen - Record Producer
Hello. I have a Record Producer that I want to kick off an Incident in some situations and a Request Item in other situations. I believe that I have that part of it programmed and working. My issue has to deal with what displays on the "your reques...
How can is hare a Visual task board to a group of users?
A Manager has created a Visual Task board and its available for him to view. He would like to share this Visual task board to few groups he own. How can we share a visual task board to other users/Groups? Regards, Lakshmi Elangovan
Alert Aggregation: Is there wholistic documentation available?
Hello everyone, I’m currently going through ServiceNow documentation trying to figure out how event management alert aggregation functions and is indented to function. The problem I’m running into is a lot of the articles are very specific to individ...