Resolved! Event Management events stuck in 'Queued.' state.
What is the solution if events are stuck in the 'Queued.' state?
Forum Posts
Unable to discovery Storage device using SMIs
Unable to discovery Storage device using SMIs. 1. iam using linux mid server as my sims server. 2. as per ecc queue i can see input as : port 427 and 5988 are open (made 5988 as default for wbem on porbe) i can see CIM credentials being using in ...
make short description as 'my local issue'
Hi i want make request , request item s short description as 'my local issue' in catalog item once i raise request from service portal , Request and RITM was creating so , i want make both short description as 'my local issue' Thanks in advan...
MId Server in DMZ
We are planning to deploy the DMZ MId Server , right now the DMZ is completed with the built process. Can someone help me to know what re the pre-requestees and pre-requirement I have to know before setting up this MID. I was referring to couple of ...
How to manage cert renewal when certificates are renewed by a 3rd party resulting in duplicates
hi Rephrasing my original post. I have certificates which are renewed by 3rd parties and correctly Discovered. This however results in duplicate certificate entries as the expired cert is still in the table with an installed status. I wondered if the...
Resolved! ServiceNow Quick Start guide for ITIL users
Hi Everyone,Are there any quick reference guides available for ITIL users explaining how to create incidents and assign incidents. Just trying to find some general documentation if it is available to assist with training new users. thanks
Resolved! CIM - Classify Error - Classified, couldn't identify
Hi All, We are trying to run discovery to discover storage, installed SMI-S Service on the Dell Compellent Data Collector. When we run the discovery, we are getting the below error DiscoveryCimWbemServiceIdSensor: WS_ObjectManager{CreationClassName='...
Credentials admin for Discovery
We are implementing in a Financial Company, ahd they have policies about change passwors every 45 days. 1. we undertood that we need a local user in UNIX or Linux enviroments, then we need change de local password in every Linux/Unix Server every 45 ...
Ability to Deploy Software without CSD?
So, I understand that CSD gives the ability to deploy software OOTB. I am running into an issue with the implementation of CSD because it requires application admin, which the organization will not give. I was recently informed that I could build a c...
Preventing Delegate Approval for Specific Request
I have a use case for a specific request that needs to have only the listed approver to be able to approve. For compliance reasons, we cannot have a delegate approve for this one request. All other requests in the environment are permitted to have de...
Resolved! Business Service Mapping also called as BSM of all active CI in ServiceNow
Hello team I have been asked to create BS map of all active CI into my service now table so that he should have the accessibility on the top level let's say we see eyes affected what other applications will be affected with that CI so he would like t...
Resolved! How to identify obsolete OS version on Servers
We have a need to store obsolesence data in ServiceNow for servers running obsolete OS versions. The driver of these requirement is Change Management. The Change process wants to increase risk when the there is obsolete version running the app. So...
ESX server operational status changed by discovery
I am trying to find out why operational status has been changed by discovery in the following sequenceoriginal state set manually: Operationalnext set manually: NonOperationalnext set manually: Operationalnext set by discovery user: Retirednext set b...
Tenable.io asset integration
Using Tenable.io asset integration trying to IoT inventory in Tenable to Snow.If anyone worked on this integration.Pls share your inputs.
importing case records in instance.
I am importing case record from other ServiceNow instance as that instance will be closed.But when we are creating manually by clicking on new it is creating duplicate records with same number if system already have same number. Please suggest.
