We have an issue with discovery of Wyse thin clients. The responses from similiar clients are inconsistent.An example is we have 2 Wyse 3040 clients both running ThinOS 2211. We have a pattern to identify these and add them to the CMDB and it works f...
Hi Team, As part recent contract, we have instance observer license , Would like to know how can to utilize it to get benefits wrt performance or any kind of alerts or anything else. Thanks
Hi Guys, I have a scenario that is at least strange and has no solution so far.Only manually inserted records are created in the sa_source_metric_type table when the number of 100k records in that table is reached. I have an integration with Zabbix t...
In the "Transform and Compose Alert Output" section of the event rules,I would like to use the value of the "Time of event" [time_of_event] field.I would like to know if anyone knows how to do this.
Hello, Can we pull Excel data from SharePoint location to populate the data in the ServiceNow? Thanks!
Hello all, I am trying to load SNMP MIB files from Brocade, because I want to receive SNMP traps from those devices and by loading the MIB files, events will be properly formatted.Vendor provides a package with 10 .mib files, and there are dependenci...
Hi Community 1.3.6.1.4.1.1588.2.1.1.118 is an SNMP OID which is classified as IP switch (oob) brocade manufacturer. when discovery checks the OID Ci is getting identified and created/ updated in IP switch class. Requirement: -i want this to be ident...
Hi All, we are getting below message in service mapping for some of business services. "No inclusion connection created from CI (type: cmdb_ci_appl_sharepoint). Please check the correctness of the incoming connection and the pattern". when i run a qu...
Hi,The mid server is down and showing 6 mid server issues. The issues are 1. Error encountered when invoking PowerShell:Process is terminated due to StackOverflowException.2. MID Server failed to upgrade.3. Error encountered when invoking PowerShell:...
I should get the labels of x axis as the statements in short description where the report is created from the view combining sc_task table and ritm table.#reportsI want to remove the numbers in the x axis labels and replace with the statements in sho...
For event records, I would expect the same alerts to be associated with those that have the same Message Key.I would like to stop this behavior, where can I change the setting?(I would like to be able to have different alerts associated with each one...
Hello, ServiceNow, What are the "Discovery Diagnostics Tools" that are listed in the "Application Menus?" Can I access this Application? Access apparently is restricted to those with the role "MAINT." I do not have the role "MAINT" on any ServiceNow ...
Hii,we are getting this error while doing linux and windows discovery.can you please help to resolve this issue...? Error :Sensor error when processing Interactive Probe Shell: No sensors define
Hi All, Does anyone have step by step instructions for Solarwinds Integration with ServiceNow ? Thanks in advance.
I want to minimize the size of attachment for just knowledge management module, How to do that?
