I created a local user and added it to Logon as a service. When adding the user to the service account field in the installer, service account validation failed. Questions : What is the steps to creating the service account? (local and domain) I hav...
Hi All, Need one confirmation from folks using ACC-V for Windows servers and Desktop/Laptps. Does it bring the relationhip information like how we get for Horizontal discovery? I saw a note in the ServiceNow PPT with this statement: The main thing to...
Hi, Recently I configured the Azure AD for SSO in my PDI. There enabled the SSO properties and enabled the Account recovery user property as well, but couldn't configure the account recovery user with admin right. Due to this issue I can't log into t...
My company has 600+ Cisco IP Phones. I have been instructed to add these to the CMDB. I would rather have an automated way to create the CI's. My Mid server can ping every device; however, I am unable to create the CI's as the phones are complete...
Hi All, I need to discover data from multiple azure accounts using Service Graph Connector. Do I need to make any changes in Setup other than adding new connections? If yes, what necessary changes do I need to make? Thanks.
Any suggestions on how the operational status can change from Non-Operational to Operational if the CI gets re-discovered?
Hi all,There is a problem in the value linkage between custom columns in Event Rules.If I try to link the value of the custom column created in the event table to the custom column created in the alert table, it will be <<UNKNOWN>>.Is it possible to ...
Hi Team,The requirement is we have a user XYZ whose manager is YYY. XYZ is acting as delegate for YYY. Now XYZ is creating the request it should skip the approval because requestor is acting as a delegate for his manager. In this case it should skip ...
The save button and the update button on already existing records in a record producer is not working as expected. The issue is only with few records in the form view. Is it related to Vancouver patch update? Please let me know about the fix. There i...
What are the steps to obtain the decrypted connection string from the configuration file to set up a connection between IIS and MSSQL servers through pattern-based discovery?The Connection strings are available in .exe file. we need to parse the conn...
Hello everyone, We have LDAP integration to our on-prem Active Directory and Orchestration that automates hundreds of activities, like application access provisioned through AD groups, Oracle accesses provisioned through Mulesoft integration, each of...
Using a transform map. I have mapped the manager field in AD to the manager field in ServiceNow users table. This is currently pulling the full distinguished name with the LDAP query e.g. CN=John Doe,OU=Service Desk,OU=Users,OU=TEST How can I filt...
Hello Everyone, I see for doing the windows server discovery using JEA feature, we need to change default parameter of windows protocol from WMI to WinRM. When I set it to WinRM, it no longer runs the WMI probes for any existing discovered servers, w...
We are in the process of mapping our email service. One thing we are trying to work out the best way of displaying is we have many data centres and exchange servers around the world and was wondering how people have approached this before as we want ...
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