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Hi Community,My organisation is looking to implement ITOM and ACC-V in our environment. Looking at the ServiceNow documentation, it appears that ACC-V support Windows 10 Enterprise, but not Professional. Source: https://docs.servicenow.com/bundle/van...
Hi,I see two different classes in Servicenow for holding Firewall CIs. Wanted to understand the difference between them.Regards,Rakesh
Hello experts, I am trying to get the 'last scan' field onAix Server > Related tables > Software installation > last scanned.But its not populating, The 'discovery source' is only 'ServiceNow discovery' for all AIX and Windows servers currently. Plea...
Hi,Tags got created and we defined CI tag categories and Tag-based service family but Tag Based Service Mapping is not getting created. for one Application, Map got created in DEV Instance but with the same keys, tag categories & Tag-based service fa...
Hi All, I need to find out the best alternatives to solve the following issue: If there is an SSO issue or complete network outage we need to have a way for the Service Desk to log tickets and have access to Knowledge Management so they can continu...
We already have Discovery running but we are now looking to setup Certificate Management as well, do we need to setup any addtional credentials for this to work?
We are currently using certificate management in our ServiceNow instance. We are coming across an issue where we are discovering certificates that are associated with port numbers but are not able to see the certificates that are stored on the server...
Hello Everyone, i'm creating a flow in flow designer and I have a requirement to update a state of jira bug whenever state of incident changes from resolved to in progress . so this is my trigger condition for my flow to trigger and update the issu...
Hi All, We are getting few Import rows error in our CMDB Integration Dashboard. The imports are being used in ServiceGraph Connector SCCM Data sources and 3 of the Imports ended in "java.lang.NullPointerException". How to troubleshoot and remediate t...
Hi All, which role is required to update the on-call roster for any team in servicenow?
I have config items with names that are 40 characters & more but the names are truncated with trailing dots, for example myparm-applncontent_mnapp2309p.prod.otai... This is NOT a problem of column width. There is plenty of room in the list view to di...
Hi Everyone, Is anyone using the store app "firewall reporting and audit"? If yes, then how did you set it up? What credentials do you need to create for this? I checked one video available on YouTube and it said you need to do server less discovery....
Dear my fellow ServiceNow Enthusiasts, Hope you're all doing great! I would just like to seek some help and guidance regarding this challenged I recently encountered while setting up or installing MID Server to our client's servers. I tried to instal...
Hi All, I need to Create report for all Change Requests that have been touched or assigned to my list of assignment groups for a specific month? Also, I should be able to have columns for Created, Updated and Resolved/Closed. Could someone please hel...
Hi All, We have cloned our TEST instance to Tokyo and our mid servers need to be upgraded. I see the Mid User account is locked out and I am unable to unlock it. Mid server services are running in host machine but in SNOW it is showing status as dow...
