Resolved! Multiple Service Graph connections to the same source
Hello,Is it possible to have 2 service graph connections to the same data source, if we need say 2 different queries from one source? Or can you only have one.
Forum Posts
Resolved! Relationship between Virtual Server and Host is missing for few CI's
Hi All, We have few CI's which are marked as "Is virtual=true" by Discovery and there is no relationship created to host. Please let me know how to troubleshoot further. What kind of relationship will it create for Different server? Like Windows, Lin...
How to add a new data center to a cloud account.
We have a requirement to add a new data center to existing cloud accounts. I found the below manual way to do it-https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/cloud-management-v2-setup/task/add-datacntr-to-cloud-a...
Service Mapping Exam
Has anyone cleared Service Mapping exam? Please let me know
Resolved! POST Scripted REST API not inserting Empty record
Hi, I'm trying to insert a record into a ServiceNow via a third-party application using the POST method using a scripted REST API. I'm testing with the POSTMAN application, and I'm finding an issue where the records are being inserted but the fields ...
CredentialResolver.class - What happens?
Edit: If i use "-- None --" or "[Custom Vault Name]", i'm getting "credential validated", wut?! Hi there,After i followed these steps to activate and setup external credential vault (in first instance, based on a local host file), i made some minor c...
EM Self Monitoring called : MID Server Threshold Alerts
Hi,We would like to obtain more information on the EM Self Monitoring called : MID Server Threshold Alerts What are the possible events which it can generate?We received the following event: MID Server Threshold Alerts - Mid-CertificateExpired.It cam...
Resolved! Update 'Discovery Schedule Name' when the CI is update by Discovery.
We have multiple discovery schedule running on scheduled basis, I want to update the Name of the discovery schedule in ''CI description'' field when ever discovery updates the CI during discovery. Example : Discovery Schedule Name : Berlin_datacent...
I was given a list of MID Servers we are using for our ServiceNow Instance, and I'm only seeing some
ServiceNow Admin in charge of standing up a new Discovery/CMDB project and I was given a list of MID Servers that are supoosedly being used in the old iteration. But when I go to the ecc_agent.list (or the MID Server apllication) I can only see 2 and...
close an open alert while the alert record is missing from the alert table
HI Community, I am trying to close an open alert which is impacting my application service, But for some reason I couldn't find that particular alert in the alert table. Help me to close that open alert. TIA.#Event Management #Alerts
CI Class for Azure Firewalls?
Hi all, I've got some data for some Azure firewalls that the company is using, with the details being: Name - Public IP - Resource group - Location - Subscription Can anyone advise which CI class this data should go to? I was thinking the "cmdb_ci_ip...
Infrastructure Monitoring
How we discover a device in NMS explain it briefly
Ignore creation of records based on CI name in MSSQL Instance Discovery
In the MSSQL Instance class there are several records that contain the name “LOCALDB#” and “MICROSOFT##WID”, is there a way to have ServiceNow not create these records? We do not want these records to be created. Please advice.
Resolved! Classify and Discover iTunes running on a Window Server
SCENARIO: Cloud Dimensions needs to identify iTunes applications running on Windows systems. In order to create a list of approved/unauthorized applications, it is necessary to be able to classify applications successfully during the discovery proces...
