Hi All,I have a question: There's an incident, when the CI "XYZ" was added to the Configuration item field and the form saved, the following occurred:Impacted Services/CIs tab: 440 CIs were auto added.Impacted Business Applications tab: 172 applica...
We have alm_assets list of specific hardware devices. We wanted to exclude those devices from discovery. How can we achieve this?
Certainly! Here is the corrected version of your message: Hi Everyone, Currently, I am working on an integration feature between Icinga2 (a third-party monitoring tool) and ServiceNow. To use the Icinga2 REST endpoint, we need to a...
Hi folks, I am trying to study on how to use AWS Cloud discovery to discover the AWS, do you know which AWS cloud resources will be discovered by AWS Cloud discovery module?
Hello Can someone guide about how to to fix below error during identificaton phase Identifier: Identification CI Errors: Update failed with error: Commit was not attempted due to other errors.,Update failed with error:I am discovery some WLC and i am...
Hi Discovery Experts and Practitioneers, I am new to Discovery and have just finished setting up a MID Server on a Windows Server EC2 instance in AWS which is validated, up and running in my PID. I would like to take my time to find out everything i ...
I am new to Discovery module and learning about discovery How to identify Credential-less discovery working correctly or not?
Is there a function within ServiceNow that can raise an alert or incident when alert volume is higher then a baseline? We are looking to be notified when there is a large uptick in volume to take a closer to look to see if they are related.
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Hi everyone, I am configuring the AWS Cloud discovery for member cloud service accounts for our BU, the BU exists in ServiceNow as company A. I have a requirement that those CIs that populated from AWS will be set to company A that exists in ServiceN...
Hello,I am working on remediating duplicate CIs on my instance and was following the below steps: Navigate to All > Configuration > Identification/Reconciliation > De-duplication Tasks.Open the de-duplication task that you want to remediate.On the ta...
Dear all,When running Discovery, many devices are obtained, and it is difficult to confirm their status (Update, New). Additionally, due to the large number of devices, it is operationally challenging to check all of them.Therefore, I would like to ...
As part of an overall review of the management of configuration items in the CMDB we are reviewing the current settings for the Deletion Strategy entries on the Related CI Types (sa_ci_to_pattern) table. We want to compare the current Deletion Strate...
Event Issue With DataDogI am on my first project since moving to having ITOM. First event, and I am stuck. Core issue is I am not seeing an event on the event table when triggered from the monitoring system. I am hoping I can get some troubleshooting...
Hi All,I am looking for the information related Incomplete Discovery for below servers.Incomplete MS SQL Server Inventory (CMDB) Incomplete CMDB Asset Management InformationCloud assets not included in CMDB (AWS & Azure)Cloud Asset InformationCMDB As...