Hi,I am new to Service mapping and we have an ask to create a Service Map.While running the Service Mapping, I getting the following error - When I open the host in CMDB the operational status for it operational. Does anyone know which status field ...
Hello Guys, -1 I am using cryptoJS Lib for generating Hex HMACSHA256 signature for AWS4 request.Its working fine in custom application scope but in sn_capi scope throws me error undefined properties. gist.github.com/igable/4bdcd90f78a8b2b07581 ...
Asset and model Id is populate as "Unknown" for Linux servers. What could be the reason
Hi Community, Not able to create a record with complete data in m2m table (sa_m2m_service_entry_point_list) using background scripts. var a= new GlideRecord('sa_m2m_service_entry_point'); a.initialize(); a.cmdb_ci_endpoint = "Test E...
All, I am working with a client to implement discovery in a world where they have disabled NTLM and only are using Kerberos. This (among other things) prevents a client from connecting to a Windows Server using known credentials and an IP address. ...
HI team, I have made Azure cloud discovery, discover Virtual machine instances in ServiceNow, I'm facing some issues: "The IP Address field is not populated in the cmdb_ci_vm_instance table during Azure cloud Discovery".I have also attached a snapsho...
Hi, I am facing issue to discover the load balancers from ServiceNow, Getting 'Not reachable' while running discovery. Also not able to ping the load balancers from the Mid server as well. Getting Request Timed Out while pinging the devices. But port...
Hi,When setting up the ACC Listener, we mistakenly selected the wrong port, and the WebSocket endpoint has been generated.We delete the endpoint, so we can set up the listener again with a different port, but the system keeps generating the WebSocket...
Hello,I have a client, who wants to start tracking their software licenses in the Asset Management Fundamentals ( no SAM product yet ). And on the process of guiding them to the right place I stumbled across the following - currently the client uses ...
Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns) was the approach. This of course is often complex and can be pretty challenging to implement. This le...
Hi, I am trying to create a custom Patten for Discover Aruba AP, and I am following the example https://www.youtube.com/watch?v=qhg3Uw8KRRM&list=PL2F5508168BDF07E6&index=7&t=2s When I run the Discovery schedule for the AP I can not see the Pattern t...
Greetings All, We got a query from clients that if they can deploy MID server on cloud to discover their on premise machines rather than having the on premise itself if then open required firewalls and ports between cloud host of MID server and on pr...
I've been working on discovery our Cohesity clusters for a while now and recently noticed an issue. I'm currently using Tokyo. A while back the discovery was working as intended, in spite of the odd configuration requirements. I was discovering the c...
In our environment we have 2 separate SCCM Databases for our 2 different Active Directory Domains. For about a year we had only one of the SCCM instances integrated into ServiceNow. About 2 weeks ago we added the second one and we are now noticing th...
Hello all, Can anyone please let me know what personas we can create and use for ServiceNow HAM and what roles they will contain? Thanks,Pranita Bahuguni