I am trying to build an inbound action that will generate an Event. I am trying to capture the senders email address to put into the event. These senders will be external to our company, they won't have SN accounts. I can't seem to get any field fr...
Just wondering how different is the manual and automated flow for certificate management are different when it comes to renewal of certs . Is the difference only restricted to approvals and auto-approved on submission or Is there a technical differen...
We have encountered an issue with the Agent Client Collector (ACC) tool not retrieving specific information from a Linux server and updating it in the ServiceNow CMDB. We followed the installation steps as outlined in the documentation.The missing in...
Hello, someone else with problems that the Discovery Home Theming does not match Polaris, looks like there is a happy mix of Polaris, U16 and hardcoded themeing at play here. Any tipps how to streamline this with Polaris?
if the query has only one match, will hasNext() return true?
Hi, I have Server class CI, in its relation, 'Registered on' we can see the ESX server name. I want to add attributes from ESX Server to Server CI whenever we run Discovery. could you please help me with this? I hope using BR is not the only method t...
BackgroundWe are running Event Management pretty much out-of-box. On an Alert record, I've seen operators link the task filed to a Change Request. To me this sounds a bit strange, because I see the task filed as a representation of the current incide...
Hi,I'm trying to discover storage server on which the SMI-S agent has been configured.I configured the credentials on the ServiceNow instance.I launch a quick discovery, but no storage server is saved in CMDB. In the logs I see many info and warning ...
Has anyone worked with Azure Cloud Discovery or SGC where they successfully brought in Azure Data factory or Azure Synapse workspaces. I'm not able to locate any documentation or roadmap info on it.
How does (service watch) discovery work? Is it able to create new CI's ? What if the CI's created are not accurate or don't need to be discovered? I have been seeing Service Watch appear as a discovery source
Hello everyone,I am trying to configure an Azure Discovery for China, however encounter the following error right after I configure the Service Principal record and press the 'Discover Subscriptions' UI action:Discovery Subscription Error : Failed to...
Hi Experts, Can someone help me understand as why I am just seeing a line when I click on XML payload of any record from ECC Queue. while in all other videos or tutorial what I see is a formatted XML document when they click on XMLPayload button. See...
We are trying to set up service mapping from the Kubernetes service. The service doesn't have a tag but they have labels. This is the data is: Key = kubectl.kubernetes.io/last-applied-configurationValue = {"apiVersion":"v1","kind":"Service","metadat...
Hello, I currently have a MID server running on linux.Surprisingly, I see under "MID Server Issues""PowerShell path not configured"Where does this message come from?I don't want to discover Windows systems! Just Credential-based SSH and SNMP. Thank y...
Hi AllWe have few ESX servers which are marked as Retired manually by the corresponding team after decommissioning them. But when Vcenter discovery happens, MID servers are marking those devices Install Devices status back tp Installed. Is this an ex...
