Hi All, On the SGC for Infoblox, we are facing below issues while loading records,1. IP Pool data source is working fine2. IP Address data source is giving error message as "Unable to make Infoblox API call". In outbound logs it is showing as 502 err...
Hi Experts,Our discovery schedules runs during off-business hours i.e. mid night onwards till early morning.Whenever a new Server CI is configured in the infrastructure by Infra teams (Wintel or Linux) and if a Vulnerability check runs on that server...
Hello, As part of SCCM integration, if a CI is deleted in SCCM the related CI in servicenow is not desactived, is there any way to allow this without changing the transform maps ? Thank you
I want to know if there is a way create a report on templates in SNOW. We have several Incident/Request templates published for ITIL users. I want to create a report that shows template usage by any ITIL user.
We have a service that shows red on the Service Dashboard in workspace. At one time there were a couple of open alerts that made it turn red. The alerts cleared but the service still shows red. There are currently no open alerts in the alerts table. ...
Hello teamA customer is trying to create new service of type "Web Application" and asking us the impact of (not/correctly/wrongly) filling the field "Host Name"... on the service mapping? I is just a label, or will it have an impact. Seems he hopes t...
Hi All, We have recently configured Azure cloud discovery in our instance to discover the load balancers and the servers being managed by it. Auto discovery is pulling in all the cloud components and creating relationships among CIs as designed excep...
Mid web service listener is struck starting stage. Normally it should be 'started'stagewhat could be the reason
Hi,I are having problems cannot upgrade new version for Mid Server and status of Mid Server is Down.I cheked logs of Mid Server and recevied error message as below.I also tried ping to instance => OkIn addition, I tried test connect to instance via p...
In the Discovery configuration console there is a setting to turn on/off installed software discovery - If I turn it off will the only change be that I'll stop getting installation data populated in the cmdb_sam_sw_install table? Will the rest of th...
New blog post on the latest updates to the Shazzam parser https://www.servicenow.com/community/itom-blog/shazzam-parser-v2/ba-p/2640516
I am trying to test New Relic ServiceNow intergration so I followed the doc link https://docs.servicenow.com/bundle/tokyo-it-operations-management/page/product/event-management/task/new-relic-events-integration.html I used it to create New Relic webh...
Hello Expert, We are discovering AWS cloud environment in the ServiceNow using ServiceNow Discovery. We are able to discovered the data for 100+ cloud Service Account in the Service. We have requirement to represent the AWS discovered data in the Ser...
Hi Everyone, since this question is 3y old https://community.servicenow.com/community?id=community_question&sys_id=39f6c37edbf9b3c01cd8a345ca9619b7 I was wondering, if this is still valid. Unfortunately: no. In the meantime, MariaDB changed its proce...
Hi Experts, Facing this issue in datadog :" Servicegraph connector for Datadog-gettingerror---com.glide.db.impex.datasource.DataSourceException: Zero or More than one file Attached "Please help me on this. Thanks,Shree
