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Resolved! Storage Discovery in ServiceNow

Team,We are running discovery project & need to discover different type of Storages in ServiceNow. Client have not configured SMI-S but they have native Storage Management Applications. EMC Unisphere 1.3.9.0184 - VNXHUAWEI System Device ManagerHPE - ...

Chaitanya86 by Tera Contributor
  • 4274 Views
  • 2 replies
  • 1 helpfuls

Discovery Credentials requirements list

Hi All,  We are initiating Discovery in our environment and one of the security requirements is to list down what credentials and permissions are required for various technology types. Now i understand a lot of information is available but we will ha...

DagarB by Tera Contributor
  • 3222 Views
  • 3 replies
  • 3 helpfuls

Triggering Scheduled discovery

HI , I'm trying to trigger a scheduled discovery from script , but its not working as expected. var rec = new GlideRecord('sysauto_script');rec.addEncodedQuery('name','name=Cloud Service Account - ******');rec.query();SncTriggerSynchronizer.executeNo...

subin ps1 by Tera Contributor
  • 1012 Views
  • 2 replies
  • 0 helpfuls

How to Discover EMC Unity devices?

Hi, I have gone through the documentation and other posts regarding the SMI-S and CIM discovery. What I need to understand is what set up is needed at the EMC side and what set up is needed at the ServiceNow side. Can anyone list this out?

Having trouble classifying Wyse thin clients using SNMP

So I created a custom probe and loaded it up with the relevant OID's. When I test the probe it returns the payload showing the info I want i.e. device name, Ip, serial number, etc. When I run discovery it completes just fine but the devices tab just ...

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paulc1974 by Tera Expert
  • 5719 Views
  • 9 replies
  • 1 helpfuls

Can mid server report to more than one instance

Hi,  Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances.    Thanks Deepanshu Grover

Nlyte Integration with ServiceNow CMDB ... !

Nlyte Integration with ServiceNow CMDB - Has any one successfully completed the integration process, i am currently facing an issues where the integration is complete and handshake has been successful, The CI information has been manually added to Nl...

vipinven1987 by Kilo Contributor
  • 3587 Views
  • 8 replies
  • 0 helpfuls

Resolved! Application Service discovery

Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...

lmundere by Kilo Sage
  • 4987 Views
  • 6 replies
  • 6 helpfuls

Resolved! Install multiple mid servers on Linux server

Question: Can we install multiple mid server on single linux server I have installed a mid server on linux in /opt/servicenow/mid folder When we extract .rpm file, system auto creates a folder in opt/servicenow folder. Do I need to log in with anothe...