Overview In recent years, the approaches to Service Mapping have become more diverse. Traditionally “Top-Down” Service Mapping (which uses patterns) was the approach. This of course is often complex and can be pretty challenging to implement. This le...
Hi, I am trying to create a custom Patten for Discover Aruba AP, and I am following the example https://www.youtube.com/watch?v=qhg3Uw8KRRM&list=PL2F5508168BDF07E6&index=7&t=2s When I run the Discovery schedule for the AP I can not see the Pattern t...
Greetings All, We got a query from clients that if they can deploy MID server on cloud to discover their on premise machines rather than having the on premise itself if then open required firewalls and ports between cloud host of MID server and on pr...
I've been working on discovery our Cohesity clusters for a while now and recently noticed an issue. I'm currently using Tokyo. A while back the discovery was working as intended, in spite of the odd configuration requirements. I was discovering the c...
In our environment we have 2 separate SCCM Databases for our 2 different Active Directory Domains. For about a year we had only one of the SCCM instances integrated into ServiceNow. About 2 weeks ago we added the second one and we are now noticing th...
Hello all, Can anyone please let me know what personas we can create and use for ServiceNow HAM and what roles they will contain? Thanks,Pranita Bahuguni
Hello all, Can anyone has latest CIS- Discovery Blueprints for the exam. Also, the module wise percentage distribution list for the examination. Thanks,Pranita Bahuguni
Hi Can you please help to understand why Discovery is not bring the hostname of Windows Server (AWS)?It populates the name field with IP address of Windows Server instead (as attach) Thank you
Hi All, We have been observing the log warning: MID Server (mid host name) is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}] We also found out that "mid.discovery.credentialless.enable" = Tru...
Hello, I'm having trouble trying to configure Service Accounts for AWS Cloud Discovery.I've created a new Service Account for AWS, but when I click on Discover Datacenters I get the following message:Actually the message is true: we have migrated to ...
Hi all, with servicenow ITOM we are collecting the cloud meta data for AWS and Google. this gives as you all know the data till the vm_instance.The actual virtual machines that are running the os. we are not providing via ITOM discovery but via anoth...
Hi All,I need to find the OIDs of our F5 Load Balancers.I've been given the IPs by our Infrastructure team, but on discovery am getting one of the three following errors:Alive, not active, not classifiedAlive, couldn't classify, now finishedNot a rea...
Good day experts, Is there an order to discover HMC and AIX servers? Should I discover one first then the other? Thank youbk
What is needed to allow us to log in to our Service Now instance from our midservers no using SSO. Our weblink redirects to try and use sso. We have multiple environments using separate ADs. Currently we are not able to connect via webrowser to t...
Hi,I am trying to create an event management rule where I want to match a Regex condition. But while adding the Regex condition the event rule is not matching the event.Cannot find any document regarding this, and previous community posts say that th...
