Hi all, Utah instance (although only recently updated and was seeing similar behavior in Tokyo) doing IP based server discovery. Recently, we setup a discovery schedule using new MID servers to scan a newly deployed environment (on-prem, mostly VMWar...
When we run discovery schedule for IPs/IP subnet we are getting below errorTerminated the probe because the max timeout was exceeded: 600 seconds.Only 20% of servers from the schedule will get updated rest all will be terminated with the errorBut if ...
HiI have tested the following but seems not work:https://XXXXXXXX.service-now.com/nav_to.do?uri=incident.do?sys_id=-1&sysparm_query=priority=1^incident_state=3^short_description=textIts create the inicident but short description field appears empty. ...
I am trying to setup a new Azure Service Account and getting error "Invalid Insert " . Same error in test and dev environments. Any advice will be helful.
I am trying to discovery CIs on the Azure Cloud, I follow these steps: 1 - On Azure, I created a application with the role Reader. 2 - On ServiceNow, I created a new credential as "Azure Service Principal". 3 - When click on "Discovery Subscritions" ...
Hi Experts, I am using Snmp query to fetch the data from the MIB, When i get the data i am receiving the data in the table form. So i used table instead of scalar to get the data. How can i populate the data in the cmdb_ci_storage_server table in a p...
We are in the midst of a PoC running RHEL on PowerPC to support HANA. On our test system, initial CI creation and discovery has worked ok, but there is a gap in that the Linux Server Pattern relies on dmidecode to get several of pieces of the informa...
Hi All, While implementing Event Management, we have noticed that the impacted services are not getting populated unless we have Service mapping enabled and we don't have it. Can someone point us to the right script which populates the impacted serv...
I am getting this error, what does it mean? there is no detail as to what does the error mean. attaching the error and what the cloud team is seeing on AWS side.
Does anyone know when the next versions of these plugins will be released? CMDB CI Class Models (Current Version 1.47.0)Discovery and Service Mapping Patterns (Current Version 1.6.0)Visibility Content (Current Version 6.12.0)The most recent versions ...
Hi All, I have a ServiceNow custom connector definition created and set to run every 5 mins. This connector definition obtains a token from a platform each time it is invoked. Since the tokens have a TTL of 24 hours, I would like to store the token e...
Hi all, Can I access information of specific CI in a discovery pattern? I have to create a connection to a CI, but I don't know on which server this CI is running. However, horizontal discovery has already stored this information in the CMDB and ther...
Hi All, One of our client wants customize information available under My work in CMDB workspace>> Governance.OOB message is "The tasks that you see are either assigned to you or need your attention as a Data Manager Administrator.".They want some oth...
Hi team,I have below setup,couple of on-premise and SaaS based monitoring tools data ( alerts) are integrated with ServiceNow ITOM, alerts are received at ITOM and getting converted to incident via Create incident workflow triggered from Alert mgmt r...
Context:I have a Dependency Map for this ECS Service. Question: How can I use Traversal Rules to show a direct relationship between ECS Service and Cloud Load Balancer? This means I want to remove AWS Datacenter and Availability Zone from the service...
