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Azure Discovery Issue on Utah

Hi All,When I tried configuring  the Azure discovery then the firdt error I got on the discovery home console was "Required attribute datacenter_type is missing for CI Type cmdb_ci_cloud_service_account" based on that error I further debugged the Ser...

Abhishek41 by Tera Contributor
  • 696 Views
  • 1 replies
  • 0 helpfuls

Workflow help !

Team , I am new with Work flow , can some one help me to create this work flow ..it would be really great help and learning process  for me Much appreciated your help!

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pramn by Kilo Sage
  • 507 Views
  • 5 replies
  • 0 helpfuls

How to discover Xen Server in ServiceNow?

Dear all,I'm looking on the docs and the community how to discover Xen Servers.I understood that I need to modify and add steps to default pattern. But my question is: which one needs to be changed and which step to add? Has anyone done this specific...

Exclude CI discovery with certain relationships

Hello - is there a way to exclude server discovery with "hosted on::hosts" relationships to either instance scale set(cmdb_ci_instance_scale_set) or AWS Cloud ECS Cluster 1(cmdb_ci_cloud_ecs_cluster). Is it possible in patterns or any other way. We d...

vhiinnz by Tera Contributor
  • 656 Views
  • 2 replies
  • 1 helpfuls

Resolved! Azure Active Directory Data

Hey there! So I'll give a real quick run through of the problem that we are looking to solve. We have ServiceNow discovery set up for a variety of technologies for a specific client. What we are trying to do is pull the latest sign on data from Azure...

Resolved! Reconciliation Rule to prevent update unless field empty

Hello, I would like to prevent Discovery from updating a field if the field has already been populated.  There are multiple sources and I really don't care who populated the field if there is already a value.  I created a Reconciliation Rule with Dis...

jdiegeliv by Mega Expert
  • 5592 Views
  • 6 replies
  • 4 helpfuls

Empty Hardware model record - HAM

Hi Experts,  Mid Server is creating empty/duplicate Hardware model records [cmdb_hardware_product_model.list]. 1. Can anyone please explain how the Mid Server is creating empty hardware model records without any CIs associated with it. What logic beh...

Anitha17 by Tera Contributor
  • 1176 Views
  • 5 replies
  • 0 helpfuls