Hello Experts, We have observed lately that our discovery schedules that are configured to run as after discovery are not getting triggered immediately after their parent schedule is completed/cancelled. Next schedule takes around 20-30 mins to trigg...
Hi Community I have a mid server, I want to check on which tables that mid server is referenced. The reason behind this is, we have provisioned a new mid server and we want to replace the old mid server with the new mid server. Thanks in advance
Hi, We have an integration with Ansible to create Linux server records in CMDB during deployment much before it is scanned by ServiceNow. It adds just the basic information of name, serial and manufacturer and adds the CI in Install Status of 'In St...
Great new capabilities for your discovery schedule, range, range set attribute settings... https://www.servicenow.com/community/itom-blog/discovery-schedule-attributes/ba-p/2629148#M939
Hi SN community, Asking for your help, I'm trying to configure certificate management to retrieve Entrust certificates. Where I have doubt it's on the credential part as it's asking for a keystore. Do you know how can i obtain this? Thanks in advance...
Hi, I'm trying to install mid-server on my home computer (WIndows 10) from my PDI (San Diego) but getting the following error message when trying to open the installer: I have tried to manually install but can't find the installer.bat file ref...
Dear All, Hope you all are keeping well. I have a query with regards to discovery. When the device is discovered, I am able to classify but I am not able to identify the device with the CMDB CI name. However when I check the discovery log, I get th...
Hi all, Utah instance (although only recently updated and was seeing similar behavior in Tokyo) doing IP based server discovery. Recently, we setup a discovery schedule using new MID servers to scan a newly deployed environment (on-prem, mostly VMWar...
When we run discovery schedule for IPs/IP subnet we are getting below errorTerminated the probe because the max timeout was exceeded: 600 seconds.Only 20% of servers from the schedule will get updated rest all will be terminated with the errorBut if ...
HiI have tested the following but seems not work:https://XXXXXXXX.service-now.com/nav_to.do?uri=incident.do?sys_id=-1&sysparm_query=priority=1^incident_state=3^short_description=textIts create the inicident but short description field appears empty. ...
I am trying to setup a new Azure Service Account and getting error "Invalid Insert " . Same error in test and dev environments. Any advice will be helful.
I am trying to discovery CIs on the Azure Cloud, I follow these steps: 1 - On Azure, I created a application with the role Reader. 2 - On ServiceNow, I created a new credential as "Azure Service Principal". 3 - When click on "Discovery Subscritions" ...
Hi Experts, I am using Snmp query to fetch the data from the MIB, When i get the data i am receiving the data in the table form. So i used table instead of scalar to get the data. How can i populate the data in the cmdb_ci_storage_server table in a p...
We are in the midst of a PoC running RHEL on PowerPC to support HANA. On our test system, initial CI creation and discovery has worked ok, but there is a gap in that the Linux Server Pattern relies on dmidecode to get several of pieces of the informa...
Hi All, While implementing Event Management, we have noticed that the impacted services are not getting populated unless we have Service mapping enabled and we don't have it. Can someone point us to the right script which populates the impacted serv...
