ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Azure Subscription Discovery fail with an error

When I click  on Discover Datacenters It shows this error 'Error :Failed to process the payload for translator List_Datacenters_Response_Processor com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to process the payload for tra...

____39_0-1681978382433.png
____39 by • Tera Contributor
  • 1866 Views
  • 4 replies
  • 1 helpfuls

Hardware Asset - State & Substate

For a hardware asset, how do I add a new substate to an existing state, and how do I add a new state?   Want to use the "stockroom" feature and have a custom value for something that is "in stock".  Replies are appreciated.  Thanks.

KenMoore by • Kilo Explorer
  • 3875 Views
  • 3 replies
  • 0 helpfuls

S NOW with sap grc integration.

Need to link a SAP GRC request with a SNOW request we have couple of options and process flow is Option 1Save a SNOW request --> on save , trigger a SAP GRC ARM (ACCESS REQUEST FORM) (synchronous call ) and get the GRC#.Trigger a url using this grc# ...

Resolved! Integrating Aws with Service Now Via MID Server

Hii Community, Hope you all are doing well, I need to integrate. ServiceNow with Aws via Mid Server, so please let me know what the best practice or steps for accomplishing this task.  Thank you. Yours Sincerely, Zaid M Khan (gs.info.Servicenow Devel...

Zaid Mansoor by • Tera Contributor
  • 2528 Views
  • 2 replies
  • 1 helpfuls

backup server discovery

Hi All, We have some back up servers of make & model as Veritas & Flex 5340HA. Can this be discovered  via ServiceNow discovery.

KanishkaRoy by • Tera Contributor
  • 1928 Views
  • 4 replies
  • 0 helpfuls

My Vcenter is not discovering some ESX Servers

Hi All,  My VCenter Discovery for ESX Servers is not working fine.  I am on San Diego Patch 3 on all my instances (PROD, UAT and Dev) Now, the VMware credentials i am using for VCenter discovery have admin previleges. Also, it is not a case where the...

kauzi007 by • Tera Contributor
  • 1518 Views
  • 3 replies
  • 0 helpfuls

Resolved! Service Mapping MID Server Selection

Team,we are doing service mapping. We have 4 MID servers according to DC & Application Servers are also divided DC wise.When we do application mapping in sys_properties we have to define specific MID server & do mapping. Whats the best way to configu...

Chaitanya86 by • Tera Contributor
  • 3705 Views
  • 3 replies
  • 4 helpfuls

How to update Last review date for Services table

Does anyone know how to update the last review date that is in the services table? I am trying to use it for a data certification process of recertifying application services and I want to put the completed date in the last review field so I know how...

Robert61 by • Tera Contributor
  • 1240 Views
  • 1 replies
  • 0 helpfuls

Resolved! Microsoft CA Discovery Failing

Colleagues I am unable to get a Microsoft CA discovery schedule working correctly. Debugging the pattern shows that:Step 3 - Run certutil command produces an empty template_arry variable.Step 4 - Failover step for run certutil has the output: respons...

Robert80 by • Mega Guru
  • 5174 Views
  • 12 replies
  • 1 helpfuls

Resolved! roles needed to have read-only access to system tables

Hello experts, how do I determine the roles needed to have read-only access to system tables?I'm building an external integration via REST APIs and must document the user's role requirements. I'm using these API endpoints:/api/now/table/sys_choice/ap...

fmaccioni by • Tera Contributor
  • 3171 Views
  • 4 replies
  • 0 helpfuls

VLAN (SVLAN. CVLAN) configurations on network assets.

Hi Team, We have a requirements, where we need to configure VLAN on to OLT of GPON network. Our scenario is as below.  SVLAN-->CVLAN (One SVLAN should map to 0-4096 CVLAN range) Note : SVLAN Range is 0-4096(Each SVLAN map/link to 0-100 CVLAN) How to ...

Vinay2509_0-1699252307448.png

AWS SG Connector not returning Organization ID or accounts

Hi, I have configured the AWS SG Connector for a customer and when testing the connection, it is successful with a code of 200. Now when I run the diagnostic tool, the status again shows Passed and the Diagnosis State = Completed. However, the messag...