How to use staging table to get count of records without updating data into CMDB table
Hi, Can we use staging table to get count of records without updating records in CMDB table?If yes, please provide us solution on same. Thank you in advance!!
Forum Posts
Get count of records without running discovery
Hi, Can we get a count of data before running the actual discovery? If yes, then please provide the solution for that.Spoiler Thank you in advance!!
Resolved! Azure Active Directory Data
Hey there! So I'll give a real quick run through of the problem that we are looking to solve. We have ServiceNow discovery set up for a variety of technologies for a specific client. What we are trying to do is pull the latest sign on data from Azure...
Resolved! Reconciliation Rule to prevent update unless field empty
Hello, I would like to prevent Discovery from updating a field if the field has already been populated. There are multiple sources and I really don't care who populated the field if there is already a value. I created a Reconciliation Rule with Dis...
Empty Hardware model record - HAM
Hi Experts, Mid Server is creating empty/duplicate Hardware model records [cmdb_hardware_product_model.list]. 1. Can anyone please explain how the Mid Server is creating empty hardware model records without any CIs associated with it. What logic beh...
Resolved! Alert level: critical. Activation of plugin isn't supported in the current environment.
I'm simply trying to install demand on my PDI so I can create an index so it can be queried by a search bar. On the dev instance of my current project I can't create an index. To be specific I create one, but it doesn't show, with that being said I'm...
Renewal certificate request not getting completed successfully.
Hi Community, During the approval of renewal certificate request from ServiceNow portal. Pki approver see below message:"Approval has been requested on the renew task as CSR has different domain value compared to the old certificate. Check with your ...
Custom Azure API Pattern
I am looking at calling the Resource Graph API to retrieve a list of all Firewalls in Azure. I have created 2 Patterns to try and achieve this:ServerLess Pattern which runs on a ServerLess schedule, that calls the Azure Resource Graph API. The patter...
How to find the duplicate CIs in a table using Reporting
Hi All,I want to know whether any duplicate entries(CIs) are there in my table. I want to run a query which shows me only the duplicate entries. Is there a way to create a report with only the duplicate entries. Please let me know whether i can creat...
MSSQL Discovery - Optional Applicative Credentials
Hey all, We are going through trying to evaluate the discovery requirements and how to meet those requirements. However, I am having a bit trouble understanding some of the documentation when it comes the credentials sections. In some cases the doc...
Best Practices in Clod Discovery
Hi AllI would like to know the best practices in Implementing Clod Discovery. Have few questions regarding the same,.1. How to determine the number of MID servers required for each cloud provider? 2. What is the best practice in setting up AWS creden...
Resolved! Business analyst role in CMDB imlementation
Hello everyone, I have been working ServiceNow ITSM modules such as incident, Change, Service Catalog and Request fullfillment. Lately, I want to transition into ITOM as a business analyst working on the Now Platform. My question has anyone ever in ...
Tag Policy that checks if a specific Key has one of a few Values.
I'm attempting to setup Tag Governance, and I'm trying to configure a Tag Policy that checks if a specific Key has one of a few values. Example: The Key would be businessUnit, and the acceptable values would could be Finance, IT, HR, or Procurement. ...
How close UI Page Dailogue window?
Hi, UI Page not working in Agent Workspace. how to close dialogue window in Agent workspace UI Page HTML:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><table widt...
How to customize the task created for CMDB Staleness Metrics in Health DAshboard
Hi All, I have a requirement to customize the task which is getting created for Staleness Metrics as below. Where can i change the configuration. Please assistTasksDue Date = Opened + 10 daysShort Description = CMDB Stale CI Remediation Required [cmd...
