Aws window server doesn't found corresponding virtual machine
No aws virtual machine found via aws cloud discovery corresponding to aws window server found via ip based discovery. Hence no virtualized by relationship getting created.
Forum Posts
How does ServiceNow discovery populate the Serial Number field on Linux server table
Hello All, We have the Discovery populating the Serial number field on the linux server ,as per the OOTB process we have access to dmidecode and the system serial number,uuid,chassis number , baseboard serial number are being populated as expected. B...
Resolved! SOW - Form Configuration
How to configure the incident form inside the Service operations workspace.I would like to add a few more header section in the incident form which is represented Pictorially. (How it is) (How i want it to be) I want my header section to look like th...
IRE Rule to prevent updating the serial number if it is not empty
Hello, I have multiple Sources like Discovery, Intune, Tanium...etc. I would like to prevent any of these sources from updating the serial number if the serial number is not empty on the CI. How could I achieve this with reconciliation rules? any lea...
Resolved! Email Notification for Certificate expiry
Hi , Need to configure email Notification for certificate expiry -before 90 days, 60,30,15,and 1 days please help to configure
Discovery is failed to create relationship between Windows Server Discovery and VM Instance for AWS discovery
Hello ServiceNow Expert, We have done the infrastructure scan for the AWS environment and discovered Virtual Machine Instance. Later we run the Host OS level and discovered successfully. After validating the data, we could both are discovered but Vir...
mid SERVER Installation - Windows 11 Os
Hi ! I downloaded the MID installation file from PDI(tokyo verison) and tried to install in my personal laptop which of windows 11 os version. 1. I created the mid user - added role2. Downloaded windows 64 bit file - Its not installing - Message I se...
Discovery and SQL Clusters
Hi,We notice that Discovery when discovering an MSFT SQL Instance CI on a SQL cluster names the instance including the hostname of the cluster node the instance is running on at the time of discovery.For instance if:Instance name: I01Cluster name: sq...
SOW - To configure Incident inside Service Operations Workspace
Kindly guide me on how to configure incidents inside the Service operations workspace.In the horizontal portion (highlighted in red in the figure below), I would like to add an overview and playbook (tabs), and in the vertical section, I would like t...
Windows Discovery Failing WinRM call
Hello Expert Team, Looking for quick help here for Windows Machine discovery.In my setup I am running discovery for target host and its getting failed with below message while classification Command [$env:PSModulePath = $env:PSModulePath + ";C:\SNO...
Resolved! Need help: Windows classification error - Classification payload is empty. Stopping classification.
Hi experts, I'm trying to discovery 2 windows servers.One server failed with Windows classification error - Classification payload is empty. Stopping classification.The payload looks like :Another successed, with payload like below: Could anyone help...
Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server:
Hi All, When we are trying to run discovery , we are getting the below issue on classify. Active couldn't classify. Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server: Regards, Pavan
Resolved! Register Scheduled CronJob
Today we have control of the cronjobs in our environment in an Excel and we want to have this data within ServiceNow. The cronjobs are already inside the CMDB and I thought of using the Schedule field to have this record. The problem is that we have ...
Resolved! Discovery of On-Premise and then Cloud Migration
Hello Experts, For ServiceNow Discovery, If there is discovery of devices is performed on the on-premises devices and then it migrates to Cloud Environment, will the discovery be able to scan the devices automatically?(i) Will it require additional e...
MID Server Service Account
Hi Experts! Our MID Server use AD Domain account to "logon as a service" on the MID Server service. We had noticed that our AD account keeps getting locked out, hence we are replacing the same with the new account.The account we use below is an AD A...
