I wanted to execute alert management rule to run a subflow whenever I receive a new event for an alert. I have provided below conditions but it is not triggering after one time unless alert is closed and re-opened again.Is it mandatory for an alert t...
What is the best way to disable a specific CI class from being discovered outside of the Configuration Console, like network adapters, config files, next hop routing rules, etc...? We would like to stop certain classes from being discovered, and then...
I have a customer request to stop from overwriting the short description values that they have in their linux servers. I have been digging around and am constantly running into dead ends. I believe it's the Linux - Identity probe.Some documentat...
Hello,We are currently in the process of implementing GCP cloud discovery project. I am interested in gaining clarity regarding the cloud resources that will be automatically discovered and populated in the ServiceNow CMDB. While I've reviewed Servic...
Team,We are running discovery project & need to discover different type of Storages in ServiceNow. Client have not configured SMI-S but they have native Storage Management Applications. EMC Unisphere 1.3.9.0184 - VNXHUAWEI System Device ManagerHPE - ...
Hi All, We are initiating Discovery in our environment and one of the security requirements is to list down what credentials and permissions are required for various technology types. Now i understand a lot of information is available but we will ha...
HI , I'm trying to trigger a scheduled discovery from script , but its not working as expected. var rec = new GlideRecord('sysauto_script');rec.addEncodedQuery('name','name=Cloud Service Account - ******');rec.query();SncTriggerSynchronizer.executeNo...
Hi, I have gone through the documentation and other posts regarding the SMI-S and CIM discovery. What I need to understand is what set up is needed at the EMC side and what set up is needed at the ServiceNow side. Can anyone list this out?
Hello, After the successful discovery run the 'Tags' field is not getting updated in VMware Virtual machine Instance. Please help me to get this issue resolved. Also the vCenter reference column is empty. The instance used is DEV. Below are the attac...
i have a list of machine names and their ip addresseshow can i find out the discovery schedule used to discovery these machines ??
The entry point for an application that we are building service maps for is provided through a CDN, where we use the CDN services for global load balancing, content delivery and caching. Can the CDN be used as the entry point? I'm thinking no...
So I created a custom probe and loaded it up with the relevant OID's. When I test the probe it returns the payload showing the info I want i.e. device name, Ip, serial number, etc. When I run discovery it completes just fine but the devices tab just ...
Hi, Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances. Thanks Deepanshu Grover
Nlyte Integration with ServiceNow CMDB - Has any one successfully completed the integration process, i am currently facing an issues where the integration is complete and handshake has been successful, The CI information has been manually added to Nl...
I recently noticed that there seems to be no class for it, and our customer is eager to be able to manage it's relationships in the BSM.
