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how to solve Mapping CSDM ?

I can not to able to understand " Determine the map's layout, including paths, chokepoints, open areas, and potential camping spots " can you please help me?

Sors1978 by Kilo Contributor
  • 732 Views
  • 1 replies
  • 0 helpfuls

Discovery Credentials requirements list

Hi All,  We are initiating Discovery in our environment and one of the security requirements is to list down what credentials and permissions are required for various technology types. Now i understand a lot of information is available but we will ha...

DagarB by Tera Contributor
  • 2476 Views
  • 3 replies
  • 3 helpfuls

Triggering Scheduled discovery

HI , I'm trying to trigger a scheduled discovery from script , but its not working as expected. var rec = new GlideRecord('sysauto_script');rec.addEncodedQuery('name','name=Cloud Service Account - ******');rec.query();SncTriggerSynchronizer.executeNo...

subin ps1 by Tera Contributor
  • 773 Views
  • 2 replies
  • 0 helpfuls

How to Discover EMC Unity devices?

Hi, I have gone through the documentation and other posts regarding the SMI-S and CIM discovery. What I need to understand is what set up is needed at the EMC side and what set up is needed at the ServiceNow side. Can anyone list this out?

Having trouble classifying Wyse thin clients using SNMP

So I created a custom probe and loaded it up with the relevant OID's. When I test the probe it returns the payload showing the info I want i.e. device name, Ip, serial number, etc. When I run discovery it completes just fine but the devices tab just ...

find_real_file.png find_real_file.png
paulc1974 by Tera Expert
  • 4626 Views
  • 9 replies
  • 1 helpfuls

Can mid server report to more than one instance

Hi,  Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances.    Thanks Deepanshu Grover

Nlyte Integration with ServiceNow CMDB ... !

Nlyte Integration with ServiceNow CMDB - Has any one successfully completed the integration process, i am currently facing an issues where the integration is complete and handshake has been successful, The CI information has been manually added to Nl...

vipinven1987 by Kilo Contributor
  • 2953 Views
  • 8 replies
  • 0 helpfuls

Resolved! Application Service discovery

Hi folks, we use application to drive some of our processes such as change management. I have created custom classification to discover application that run on our servers, but looking at the official documentation, it only creates Applications. Ques...

lmundere by Kilo Sage
  • 3864 Views
  • 6 replies
  • 6 helpfuls