Hi All,I am facing this issue, Agent Client Collector (ACC) mid-less is successfully installed and registered on the Windows server. The ACC agent appears as Up in ServiceNow, but Host Data Collection fails.The following error is coming;ACC-1510 – Un...
Hi Experts, I am looking for some best practices and guidelines for sizing the Mid servers in our environment. We are looking for a tailored approach which can be given of deciding mid server specifications. Any pointers would be helpful. Thanks,Soma...
How should Discovery handle the virtual name of a cluster? It appears that Discovery will occasionally add the cluster VIP as a Windows server CI in the cmdb_ci_winserver table. The behavior is inconsistent, so I'm not sure exactly how it is supposed...
Having an issue with the Servicenow Implementer Course 6.3 Lab. Completed 6.2 without issue, but not sure where I am going wrong in 6.3. Ive attached an image of the service map of the application service. There is nothing discovered and I dont have ...
Hi everyone. I'm hoping someone can help me as I haven't been able to find any results online and the remediation steps for the error aren't applicable. I'm getting semi-regular occurrences of the error "Discovery ECC Queue Missing or Empty" which ha...
Hello Community, We have observed that AWS RDS Discovery populates the CI Name field with the database name (DBName), such as salones or initial, instead of the AWS RDS Instance Identifier (DBInstanceIdentifier), such as renault-rds1-prod or renault-...
Hi All,I have been using Service-Now discovery functionality for last 3 -4 months. Gradually moving ahead and skill enchancement propose, I am interested in learning how to customize our probes and sensors for accommodating not supported network devi...
Hi Community,I am working on discovering Cisco CallManager virtual appliances hosted on VMware.The out-of-box Cisco CallManager pattern connects successfully through SSH and retrieves the hostname, version, node role, and cluster information. However...
In our environment, there are two Cisco Call manager Appliances. These appliances are hardened so normal UNIX commands (like ls, uname etc.) do not work on them. I have painstakingly created a classifier and a horizontal discovery pattern utilizing S...
Hello all, Can someone please help me to understand this error?
HI, I am trying to discover the CISCO ISE in my environment with the SNMP credentials first i got the error as active but not identified for which i put the oid from the payload as <sysObjectID oid="1.3.6.1.2.1.1.2.0" type="SnmpObjectId">.1.3.6.1.4.1...
End Goal: Create a relationship between an application server and a database server. Challenge: A configuration file is hiding the DB Connection String in an external Azure Key Vault Secret. The configuration file has reference to the Key Vault URI a...
Hello Everyone, Agent was successfully installed on Windows machine and status UP in Servicenow. When i click on Collect host data getting failed Error in Recent Input Queues: error getting assets for check: error fetching asset: Response Code 503",...
INTRODUCING THE ITOM MCP SERVER Your NOC never sleeps.Now neither does its context. Follow the sun without dropping the thread. One question, one answer, every time zone. It's 2 a.m. in Austin. A payment service starts throwing alerts. Tel Aviv i...
Robust Transform Engine (RTE) in ServiceNowWhat is RTE?The Robust Transform Engine (RTE) transforms raw source data stored in staging tables into data that is mapped and integrated into the CMDB. RTE uses the ETL definitions created for the integrati...
