I've been reading this document: ITOM Visibility security overview I'm working with a customer that want to enrich their CMDB but are not able to store any credentials in their ServiceNow cloud instance. I see that there are alternatives like having...
Hello, I have a Tag Key & Value policy that compares Application tag against existing Business Applications: var tagValues = [];var gr = new GlideRecord('cmdb_ci_business_app');gr.addQuery('life_cycle_stage_status.name', 'In Use');gr.query();while (g...
Hi Community, I’m need some clarity on OS compatibility related to the Agent Client Collector (ACC) in the Zurich release. Question:Is Windows Server 2025 officially supported as a host operating system for ACC in the Zurich version?According to the ...
Hello All, When I ran discovery,am getting below error.Can some one please help on this? CMDB Identification Error: In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer]. ...
Hi, Can someone please help me understand where event and alert aging is configured to clean up old events and alerts? Also, what is the out-of-the-box retention period for events and alerts?Thanks in advance.
I have a 20 alerts with different descriptions for the same node. I created one alert rule and, in the alert filter, I added those descriptions using OR conditions ( a-description OR b-description OR c-description) for that node. Is this the correct ...
Error executing script : org.mozilla.javascript.JavaScriptException: com.snc.process_flow.exception.ProcessAutomationException: An execution timed out with timeout of 600 SECONDS (sys_script_include.6a4e0342773310102dfb23446810611c.script; line 615)
Hi Everyone,We have a scenario where incidents are being generated whenever MID Servers go down. These alerts are triggered through the MID Server down script. We would like to suppress the creation of these incidents during weekends since that perio...
I am receiving this error message when attempting to map a application "SSH authentication failed. Verify that credentials have been correctly defined for host " any suggestions as to the resolution. Thanks in advance.Natalia
1,scanning2,classification3,identification4,exploration
Hi Team, can you look help on this query pleaseIn ServiceNow discovery patterns set commands "Where /R \"D:\\Program Files\" Grafana-server.exe" change command to dynamically to get value in ServiceNow Discovery Patterns
HI Community, Currently teams view in workspace shows all the groups the user is a member of. AD groups should be excluded from the list How can we achieve this is that we can add filter like that?I only want actually groups to be displayed the users...
Hi Community! We’ve installed the Service Graph Connector for Tenable(x_tsirm_tio_now) to bring assets into the CMDB from Tenable. The connector setup was successful, and we received a 200 OK(success) response when testing the connection.The connecto...
Hello,I also had difficulty in finding solution for theTask 12: Build Query with Non-CMDB Table.But after a lot of changes I made I got the solution for the same.Here is the Solution for this query:Step 1. Navigate to CMDB Query Builder.Step 2. Creat...
