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Can ACC rpm package for Linux be signed by RPM?

Hi allNew to ServiceNow I have an issue on the ACC rpm package for Linux according to the documentation here: https://access.redhat.com/articles/3359321The command rpm -qpi agent-client-collector-4.2.1-x86_64.rpmshowsSignature   : (none)Is there a po...

Smallknife by Tera Expert
  • 1286 Views
  • 6 replies
  • 0 helpfuls

Need to check a Server

Hello all, I was asked to check if we are receiving a data from the mentioned server or not. Let's say for example, DXDCPV12345. So, As of my knowledge, I navigated to ECC queue and when I search the server in 'Name", I found it.But when I check in t...

Lucky1 by Tera Guru
  • 223 Views
  • 1 replies
  • 0 helpfuls

Resolved! CMDB Data Attributes for Service Offering

We are maturing our Service Offerings.  Are there standard data requirements for service offerings in CMDB?  We are in a crawl phase, so I am looking for the minimum viable data to start. Thanks!

How to stop classifier to trigger pattern for each process?

I have a scenario. For IBM DB2 there are multiple db2sysc process running on servers which are numbered like db2sysc 0,db2sysc 1, db2sysc 2 ....and so on. Now the problem in ootb classifier and pattern are triggering pattern for each numbered process...

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nicks8850 by Tera Expert
  • 577 Views
  • 5 replies
  • 0 helpfuls

Virtual Netscalar Citrix Load Balancer Discovery

Hello ServiceNow Community, I am seeking advice on how to best configure ServiceNow Discovery for virtual Citrix NetScaler load balancers. According to the documentation, virtual NetScaler load balancers are not fully supported, and I'm looking for a...

SalilD by Tera Contributor
  • 989 Views
  • 1 replies
  • 2 helpfuls

Resolved! Event management limitation

Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...

Jakub Drd_k by Tera Contributor
  • 7136 Views
  • 8 replies
  • 6 helpfuls

Datadog webhook integration

I am trying to send events from Datadog using a webhook integration.I tried the suggested payload mentioned here: https://www.servicenow.com/docs/r/it-operations-management/event-management/datadog-events-webhook.htmlBut the host_name is not showing ...

stevek by Tera Contributor
  • 358 Views
  • 2 replies
  • 0 helpfuls

Discovery Patterns

Hi Community !, In Discovery I want to know about patterns, Like can anyone suggest real time use case with implementation (step wise), or way to master patterns, I went through Course on ServiceNow University, but it still feels bit confusing ,I wan...