Ports needed for discovery
Hi everyone Please can you tell me the necessary ports that should be considered only for discovery (not for service mapping)? Thanks
Forum Posts
Refreshing MID Servers with minimal impact
As we plan our MID Server refresh, our concern is avoiding a spike in login attempts caused by losing our credential and IP service affinity records. Can we update the existing affinity records to reference the new MID servers sys_id's?
Best Practice for migrating Tivoli Omnibus Alerts to ServiceNow Event Management
We are needing to retire Tivoli and are replacing it with ServiceNow Event Management; however, we have hundreds, or more, event and alert rules in Omnibus and it is taking too long to migrate to ServiceNow. Is there a tool or best practice approach ...
Servicenow Yokohama Version - I can make a Discovery in Servers with windows nt 4.0 , 2000 e 2003 SO
Hi Everybory By default , I can make a horizontal discovery in Servers with windows nt 4.0 , 2000 e 2003 operational system ? There is any alternative solution to i can ?
Service Reliability Management: issue with adding services
I am trying to add all mapped application services into SRM workspace but its only allowing me through this filter,(screenshot attached).Can we add services irrespective of this filter
Stack switches/Wireless controller Switch in HA are only discovering the primary switch
Hi All,We are trying to discover Stack switches/Wireless Controller switches on high availability (Active and Standby) but only Active member CI is getting discovered not the standby switch.For stacked switches (Active/Standby) when I run the network...
Regarding SRM(Service Reliability Management) in Service Operations Workspace
Hello,Is there a way to implement SRM in all existing Application Services inside Service Operations Workspace (SOW) so that we don’t need to select them manually one by one?We need all application service in SOW in one go?PFA for ReferenceThanks
Resolved! Task: Create iTunes Discovery Pattern (Part 2) (version has not been updated.)
Could you please help me check if step 5 is correct? Because the Name and Description have been updated successfully, only the version has not been updated.
Oracle Database Server - Missing Cloud Attributes
Hi Guys.I’m encountering an issue in the Scan Findings table with the message:"Ensure the following attributes are discovered on the Cloud Database table (Edition, Version, Name, Class, Replication Type, Replication Enabled, Replica Source, Multiple ...
Tag-based service maps are taking a bottom up approach
We are creating tag traversal rules for mainframe components brought through Ironstream. This is the relationships we have in the cmdb_rel_ci table. We have tags on Programs, Channel, MQ Queue, DB2 Database. An architecture that should have looked ...
Exclude nvidia-smi -q command from Discovery execution
Hi Team, There is a requirement to exclude the command nvidia-smi -q from discovery execution for Linux. Can anyone please recommend the solution to exclude? RegardsPrashant Nagaral
Resolved! Discovery: failure count is 3 and allowable failures is 2
Hi,We are getting the following error after an upgrade to Yokohama Patch 7 and to Discovery and Service Mapping patterns version 1.28.0. Windows command failure count is 3 and allowable failures is 2. Exiting pattern execution.It is the Windows serv...
Agent Client Collector setting isVirtual to true on physical clients
Hi, Does anyone know why ACC-V 3.0.0 would be setting the isVirtual flag to true. At first I thought it was the BR that runs on the computer table that was seeing something strange, but when I checked the ECC Queue and looked at the payload it clearl...
How to automatically close duplicate alerts (Event Management) in ServiceNow based on error details?
In our environment, we receive multiple alerts for the same integration. For example, if the Salesforce integration generates 4 alerts and 3 of them report the exact same error, I want ServiceNow to handle them as follows:Out of the 3 duplicate alert...
Alert Queries
Hello There,1.The alert remains open for a long time. Could it be because a clear alert is not being sent? There are some group alerts which are open, and their secondary alerts are also open. These alerts were created on the 2 weeks ago but are stil...
