Below is the script I have written to build the relationship between my generic application and SAP Central SErvices application. But it always ends up with post processing errors as below. Post-sensor script "SAPTEST - Build Relationship" failed due...
Hello I need a solution for the task of discovery simulatorI am sharing the task scenario and verification details SCENARIO: Cloud Dimensions has gained confidence in how easy it is to extend ServiceNow Discovery for applications. Next it would like ...
Hi AllI am currently testing MSSQL Database Discovery on a Windows Server and are encountering an issue during the Windows OS - Servers pattern execution, specifically within the Collect MSSQL Info extensionError observedWhen the pattern attempts to ...
Hi community, We are receiving only clear events from a monitoring tool, without any corresponding open events. The tool is sending clears directly, and no alerts are being generated. My question is: is there any rule or configuration in Event Manage...
I have been researching this for a long time, and it is genuinely puzzling why the OOTB CMDB has no concept of a Wireless SSID. Not even as a standard field or reference point. No Plugins either have this. There are some Radio classes but they are f...
I'm setting up the Solarwinds SGC but running into an error when testing the connection. Error: com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream : Method failed: (/api/now/hub/temporaryattachment) ...
Hi, I have a problem with the discovery of Oracle databases (cmdb_ci_db_ora_instance). In the discovery logs I receive an error message for Oracle Listeners (see image oracle 1) in particular this message here (see image oracle 2). Finding the PID in...
Dears,According to the default Maintenance rule, the primary CIs referenced in a change request will be automatically added to the table em_impact_maint_ci during the service window to mask or suppress related events. If the referenced CI in the chan...
Hi All,I would like some clarification on the expected behavior for ServiceNow Discovery when discovering new Windows SQL Servers.A few months ago, we successfully implemented Windows Discovery using a dedicated service account.Windows Discovery is c...
Imagine an enterprise monitoring environment generating 1 million events.Should all 1 million events be sent directly into ServiceNow Event Management?Or should filtering, deduplication, aggregation, and correlation happen before the events reach Ser...
Hi,I am trying to discover UPS devices manufactured by Sanyo denki. For UPS we don't have OOTB pattern available yet. OOTB Probe was able to only fetch the name and IP address of the UPS and not the serial number, due to which IRE threw errors and di...
Hi All,We recently upgraded our instance to Australia Patch 2 Hotfix, and we are observing an issue in Service Operations Workspace.After the upgrade, the following options/icons are no longer visible in Service Operations Workspace:Integration Launc...
Hey team! September is a big one. The headline is: the ITOM MCP Server is now generally available in Claude, ChatGPT, and other MCP clients, with full RBAC and audit. Alongside that, Otto gets its first true alert-handling agent, AI decisions become...
Hi all, I'm currently building a form, and on it I have several fields which hold a monetary value. I have selected Currency as the field type. However, I have been tasked with limiting the decimal points (to 2) to avoid the potential of erroneous va...
Fairly straightforward question which I'm sure will have a not so straightforward answer. Goal is to be able to look at the dependency view of a switch and see all the connected devices. Specific use case that triggered this post is the ability to pu...
