Hi Community,I am trying to understand how ServiceNow Event Management should be sized and used when very large event volumes are involved.I have already verified that raw events are stored in em_event, alerts in em_alert, and that em_event uses tabl...
Hi Community,I am researching ServiceNow Event Management to better understand how large volumes of event data are handled, especially in environments receiving thousands or millions of events.So far, I have verified that raw events are stored in the...
During discovery, the following error was observed:Error during execution of Windows command:executeQuery -Namespace Root\MSCluster -Query "SELECT GroupComponent, PartComponent FROM MSCluster_ClusterToResource"The command timed out after 300 seconds ...
Hi ServiceNow Community, I have a few questions regarding Manual Endpoints and their role within the ServiceNow CSDM structure. I would appreciate any guidance or best practices from the community.Manual Endpoints:Could someone please explain the pur...
When I open any credential record and click test credentials, the pop up to enter in the IP address and the MID appear as usually. However, no matter what IP I put in, it always passes(authenticates) even if discovery is failing due to credentials fo...
Hello All, I have observed that all ElastiCache instances and not RDS database instances are not getting updated although Cloud related discovery schedules are running updating other cloud resources. I have cross checked with AWS team and found that ...
BackgroundOur main end-to-end alert flow is built in Flow Designer. The flow performs alert enrichment and then sends outbound alert notifications to external systems, including:NetcoolA separate SaaS solutionCurrently, some of our custom Actions us...
Hi, Had anyone worked on Servicegraph Connector for Armis to get IoT device data into CMDB, please share some inputs about this integration. Thank You
Event rule applied and Alert getting created but noticed Incident is not attaching automatically to the respective Alerts but when we manually test the subflow "Create Incident" OOTB then only Incident getting attached to Alerts. But strange part is ...
Hi, I need to import windows computers only into CMDB table using Service graph connector for Intune. Please let me know if anyone have any idea on this requirement. Thanks,Anji
We are currently involved in validating Service Maps for multiple services. Our Dev work closely with Service Owners to confirm the accuracy of discovered applications, infrastructure components, and dependencies.We'd love to hear from other Quality ...
Hello,I am looking to only include my principal CI classes in the Stale Metric but seem to be getting more CIs counted due to removing the staleness inclusion rule on the parent table(cmdb_ci). What is best practice in setting up health inclusion rul...
On my Tag Key & Value Checks I have 3 items tag1tag2tag3 I also have a table called my_tags which contain correlated values. So I need a script that determines that the cloud resource has the vale of tag1 set, however if it is set I need to make sure...
Hi, Does anyone successfully configured service mapping in a Citrix NetScaler environment? if so please share the procedural document on sidenotes due to organizational security policy ssh port is not permitted in our environment..
Hi Team, I am facing below issues while dicovering firewall devices. 1. MID Server mid.server.xvvd_Mid_Server_Prod is not suitable because it does not have the required capability: Nmap.2. xx.xxx.xx.xx is not a reachable host (no response to target p...
