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Convert to Tag-Based population method

We have manually created Application Services and now want to use Service Mapping to populate these using the Tag-Based population method. Has anyone converted a manually created Application Service to a Tag-Based Application Service?  

Resolved! Creating Reports for Configuration Item

I have a requirement, wherein i have to create reports for Configuration Item table. Reports should be generated weekly for CIs Created , Created by , Updated and Updated by Last week. All the mentioned coloumns should be included in the report. Repo...

Discovery : Schedule Job's getting cancelled.

Hi All,  Need your kind inputs for this issues.  Many of the schedule jobs are getting failed. Shazzam takes more time to execute, for example one schedule job has only 5 IP's configured. but still it take very long time to execute  Action Taken so f...

Keerthy S by Kilo Contributor
  • 604 Views
  • 3 replies
  • 1 helpfuls

Kafka Discovery: Unable to discover Kafka Topic data

Hi All,  We are trying to discover Apache Kafka and Apache Zookeeper, As per the ServiceNow document we should able to discover below class table information as part of this discover.   cmdb_ci_appl_kafka_connectcmdb_ci_appl_kafka_topic  -- Not able ...

Anitha17 by Tera Contributor
  • 1211 Views
  • 8 replies
  • 3 helpfuls

How to use IP Service[cmdb_ip_serivce]

Hi, I have a question about IP Serivce[cmdb_ip_serivce]. I understand that an open port discovered during Discovery is associated with an IP Service, and each IP Service can tell which CI it was found on. What I want to know are followings. 1. If my ...

Resolved! Unable to find UI component - "now-playbook-experience"

Hi Team, I am working on "Service Now Application Developer core skills" training,  under the training working on Activity 2: Configure Your Playbook Workspace Experience > Actions & Components > Related Items. when i am trying to create new form, in...

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Resolved! Agent Client Collector in multiple instances

We are just starting to test Agent Client Collector and have a question about how we will test deployments in the future. It appears that the ACC agent can only connect to a single ServiceNow instance.    What is the recommendation for testing after ...

Okta - ServiceNow Integration

Hi , Have to integrate Okta with ServiceNow . After the integration, the expected  results are 1) All users in Okta should be available in SNOW 2)All groups should be available in SNOW 3)when ever user or group is created in Okta, the created data sh...

Alias by Tera Contributor
  • 2623 Views
  • 6 replies
  • 3 helpfuls

snmp polling

Is there a way to leverage SN SNMP Polling to generate Events?  I see polling is available for discovery but seems that only traps can be consumed on the Event side. We have a set of devices that don't send any traps. The only way to monitor is via P...

StephenM by Kilo Guru
  • 872 Views
  • 4 replies
  • 2 helpfuls