Discovery of IP switch
I have a few questions on IP switch discovery The mac address of all network adapters is the same, which is wrong. How to correct it? Is there a way to populate the switch port IP address? @Rahul Priyadarshy
Forum Posts
serial numbers record from cmdb_serial_number table are deleting automatically
Hi Experts, We are going with the storage discovery and the pattern triggered is "EMC isilon". We have observed recently that the serial number that it is getting it for storage server and node elements are clearing out from the table each time we ra...
Help for service mapping Oracle DB instance
Hello All, I need yours help. I am building the service for SAP applicaiton which is running on Linux machine. Horizantal discovery is succesful for each ci/server. when i have configured the service map for SAP applcaiton the map is showing below er...
Is Service mapping able to discover network infrastructure devices(routers,switches), Storage server
Team, I would like to know if service mapping able to discover network infrastructure devices (routers, switches), storage volumes and other infrastructure components whereas once of the application CI component in service map has relationship with t...
Environment Type in CMDB
Team, I am looking to autopopulate the environemtn type (PROD and Non PROD) based on a discovery schedule. Any help is appreciated.
PowershellProcessRunner was interrupted to complete in 900 seconds
PowershellProcessRunner was interrupted to complete in 900 seconds Suggest me how to overcome this warning.
Resolved! Discovery not populating the running processes related link for some WIN servers
Hi all, could you please share your experience with troubleshooting missing "running processes" for Win servers after discovery. Any advice for a starting point would be appreciated. Thanks!
How to modify/update the fields of existing column in service-now
I am having trouble populating the fields of the existing column in service-now (service-offerings table).It shows up errors in import set while importing the file which has updated values for one of the fields.A snapshot of the error is been attache...
Can we combine Dependency view (horizontal discovery) with Service Map (top-down discovery)
Team, There is dependency view available in CMDB as part of horizontal discovery and it display the relationship between CIs. In service map of any application, we can see 'dependency view' by navigating through CIs presence in Service map. Both depe...
Azure cloud discovery creating windows server records
We are currently running both cloud discovery (azure) and on-prem discovery across our estate.On-prem runs at the weekends and cloud during the weekdays However, we have seen the the Cloud discovery has been creating some of the Azure server records ...
Discovery Sources - how to get information which source populated CI fields?
Hi,I have multiple discovery sources integrated. I can see in Security Operations>Discovered Items some payloads for matched hardware, but it seems not every information that was populated is in those payloads. Is this data stored somewhere else? Ho...
Resolved! No WMI connection
Hi, I am getting below error message please help me resolve it and understand the root cause of the issue,Active, couldn't classify: No WMI connection Thanks in advance.
CMDB not updating/inserting records with SG-SolarWinds
Hello everyone; Im currently working on an implementation with the Service Graph Connector for SolarWinds and using the RTE to create the CIs and Relationships on the CMDB, but I have faced some strange issues... Firstly, the conector brings into the...
Resolved! "Check For Output Payload Errors" step produces "Insertion failed with error"
Hi, we have a 10 node Windows cluster. Pattern Launcher: Windows OS - Servers is kicked off for each node but the pattern fails on all nodes - payload processing fails on the Check For Output Payload Errors step, producing the following repetitive ou...
Managing Errors in Discovery
We have about 3,000 discovery errors and 4 developers only. I want to know the best practice that you are implementing within your organization in handling and clearing these errors out to as close to zero errors. There are too many errors to fix in ...
