I was wondering if there is an effective way to view devices that have failed to be discovered and classified. Looking at the discovery status of the scheduled jobs. The devices tab shows the majority of the devices failed with active couldn't class...
Has anyone had trouble with payload information showing up as 'error' in Event Management? To be more specific, we are using the SCOM connector instance to connect our SCOM instance with service now, via a MID Server. While some events show up with a...
I am trying to trigger an alert management rule when the CI bound to the alert is part of a specific group of CIs which for the moment is maintained as a CMDB group. This CMDB group is related to other functionality elsewhere so I have to work with i...
Hey All, Just want to understand if there are any such integrations/options available where, we want to retire a CI(Server/VM instance) if that CI is retired/decommission in AWS itself. We are doing cloud discovery using ServiceNow and vm instances...
Hey everyone, I can't figure out the best way to pass the user/password to this post request. Has anyone done this before? The API works just fine when I pass the user/password on the Request body, but I am pretty sure this is not the best way to do ...
Hi there, We are facing an issue with SCOM 2019 connector, after test we're getting below error: EVENTS-------------------------------------------------------------Error running SCOM client: The system cannot execute the specified program.SCOM Event ...
We are setting up Discovery and using CyberArk in order to pass credentials. I finished setting up the MID server and followed the guide to configure the CyberArk integration, but when I test the credentials I keep getting Authentication Failed. When...
Hello. This is a very strange issue I am getting. While I am running a weekly scans and can see all the IP subnets getting scanned, however when I check the table (Network Gear & Server) the most recent discovery date is not getting updated even tho...
Hi All, i'm trying to create a ticket and update the ticket using REST API. i'm able to create a ticket in incident table using HttpPost class.when i try to update the ticket using HttpPut class.it throws an error saying ...
Is it possible to scan additional ports besides the default ports that are OOTB for Discovery?We are about to implement Certificate Management and need to also scan the below ports but not sure what the best practice is for doing this? These ports wi...
Hi Everyone - I am using tag governance to evaluate if a configuration item has a valid key pair.I am comparing if it is valid using a script. For my tag key & value policy the key is X and the value would be a script such: var tagValues = []; var gr...
Hello community,Could you please help me understand the following warning/error message:SSHCommand: Cannot connect, status is TCP_CONNECTION_DROPPED. Connection unexpectedly closed by SSH server:It shows this one when I am trying to test the credenti...
Hi All, I am looking for some help in defining our event management rule for a very specific use case. Basically we get events pushed into ServiceNow every 2-3 seconds or so which we call Heartbeats. They are there to tell us that our devices that we...
Hi All, We are implementing discovery in our instance, Need some information in desktop and laptop discovery. As I understood, We need to provide A domain user with local administrator access on the target Windows hosts in credentials table which dis...
Hi everyone, I would like to share my experience on how to succeed in becoming a CIS-Disco. The recommended steps provided will give you the confidence to pass the examinations on your first take. 1. It is assumed that you have already taken an...
