Hi, I like to know how pattern Operation "Parse Command Output" works for windows server. I am trying to get list of directories in a folder. Can you suggest if this operation helps to get that or any other way ? With regards, Venkat
Team - We do have plan to integrate with monitoring tool(CA Spectrum) with servicenow. Now would like to know what all reports can be possiable from ServieNow after event management integration. Would like to explore on list of reports which are poss...
I want to run a background script so I can find duplicate CI's using the name column but have unique value in another column (discovery_source). In this case I should return two results; Notifier and Scan. Can anyone help?
In a Discovery Pattern, how can I check if a Table has 0 results? Steps: 1) Parse a file and store the results in a Table. Se 2) Use a Match operation to check if an array/table has 0 results. Stop execution of the pattern extension if there are no r...
My IRE rules are not working properly post sync with BMC Helix Discovery. Duplicate records are getting created in servicenow cmdb. Have followed OOB IRE rules. How to stop from creating duplicate records using IRE? please advise.
Hi Team, I wanted to know about the dependent identification rules in CMDB please provide a simple example scenario to test in my PDI. i referred the doc and still it is not clear what dependent rule will do. Thank you in advance
Hi Team, I have created a Identification & Recon rules for a class from Ci class manager and then , imported CI's using import set and after the transform completed the logs are not showing the execution of Identification and recon rules execution. t...
I am trying to understand if/how you can use the MID IAM role configuration to discover the OS and applications running inside the OS using AWS IAM role. 1. It looks like you start by setting up the MID server in the AWS environment. I get this it...
We are working on addings users to groups based on a field we have for their region. For example all users in the Asia region would be added to the Asia Users group. I haven't seen a way to do this through the ui by picking the group and adding all u...
Cisco Devices running IOS-XE are returning neighbor devices but devices running NX-OS are not. IOS-XE devices are using CDP to identify NX-OS neighbors, shouldnt CDP also be running on the NX-OS devices during discovery? Any help here would be appre...
Hello together, we want to use the Contract Module in the future.There are diffrent Condition Check Definitions in it.So I want to create a scheduled job, which check the event contract.expiration daily and send a notification.Are there any OOTB Noti...
I would like to understand the MID server is being used in Discovery schedules of type:Cloud Resources Ex:We have 5 MID servers and 500 Cloud Resources Schedules in that Which MID server is being used for Which Cloud Resource schedule. Please let me ...
Dear All, I am facing an issue with the Cloud Discovery using the management Group. I am able to discover all the sub-accounts that are associated with the Management Group, however when I try to run the discovery , I get the following error. Accou...
So there is an catalog item in service catalog. When i accessed it through service portal that form had no options under "choose option field" whereas the same catalog item form have different option when i opened through the instance. Can someone t...
Hi Experts, We are working on discovery DNS records from Infoblox by following the REST API documentation provided by Infoblox. One of the issue we have is finding out total number of DNS records available inside Infoblox. If we can get the total num...
