Hi,I have multiple discovery sources integrated. I can see in Security Operations>Discovered Items some payloads for matched hardware, but it seems not every information that was populated is in those payloads. Is this data stored somewhere else? Ho...
Hi, I am getting below error message please help me resolve it and understand the root cause of the issue,Active, couldn't classify: No WMI connection Thanks in advance.
Hello everyone; Im currently working on an implementation with the Service Graph Connector for SolarWinds and using the RTE to create the CIs and Relationships on the CMDB, but I have faced some strange issues... Firstly, the conector brings into the...
Hi, we have a 10 node Windows cluster. Pattern Launcher: Windows OS - Servers is kicked off for each node but the pattern fails on all nodes - payload processing fails on the Check For Output Payload Errors step, producing the following repetitive ou...
We have about 3,000 discovery errors and 4 developers only. I want to know the best practice that you are implementing within your organization in handling and clearing these errors out to as close to zero errors. There are too many errors to fix in ...
Hello, I'm trying to validate if the user is a member of the group or not. Previously there was an action created on flow designer to verify the same, but recently a client asked to verify it on form level if the requested for is a member of specific...
For Discovery of Active Directory Domain Controllers, what level of access does the credential have? Does this have to be a domain Admin access? What happens if the security does not allow providing the Admin Access to SNOW?
I got the required result by the below stepThis information needs to be stored in the switch port table. I have created a field, Alias on the switch port table. Now whatever is coming in eth4 should be stored in ethernet 4 on the switch port table. ...
Does anybody have any thoughts, recommendations or experiences on restricting access to the CMDB? Because out-of-box, access is very open, our Information Security group has concerns that if a bad actor compromises a company account with access to Se...
Hi, We are customizing the certificate discovery for our client. "Get-ChildItem -path Cert:\CurrentUser\Root | select *" is the command we're making use of in the pattern to get the certificate details. We are using powershell.exe in cmd to execute ...
Hi i have created custom JDBC Action to connect oracle db I'm using jsonParser to parse the Output from JDBC Step but i was getting below error. May I know how to fix this below error.Thanks
I have successfully created tag based application service with key value pairs created and even the map is showing it correctly. But now I have more CI assigned with same key value pair but after recalculating the CI's are linked to service.Steps tak...
Hi All, Does ServiceNow discover tags for Azure Arc based servers? It seems that the discovery does not appear to be discovering tags associated with Azure Arc enabled servers.
Hi, By default, Open Alerts which are 'In Maintenance' because they are bound to a CI that is under Change are left Open at the end of the Change window. Is it possible to automatically Close these Alerts when the Change is completed ? The reason I a...
Which table should be used for Firewall Cis (cmdb_ci_ip_firewall or cmdb_ci_firewall_network) ?How to model virtual Firewall in CMDB -> using exiting field: device type = Virtual Firewall or adding 'Is Virtual' = True to Firewall table?
