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How Discovery range sets are related to Discovery schedules ?

Hi All ,    can someone help me understand how Discovery range sets is related to Discovery sets .  First i thought it's a related list so tried to findi it in relationship table , but  i didn't see it  there . Where is it residing and how is it link...

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vahini by Giga Guru
  • 3706 Views
  • 5 replies
  • 6 helpfuls

How to connect Event Management to VROPS?

Does anyone have experience sending alerts or connecting Event Management from a cloud hosted version of VROPs 8.5x?   I'm working with a customer and they are telling me that sending alerts via REST api is not feasible b/c its a deprecated feature. ...

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Ryan Lee2 by ServiceNow Employee
  • 1805 Views
  • 4 replies
  • 0 helpfuls

How do a schedule a monthly task?

I have two request to create two monthly tasks:1. Create a monthly task on the 1st of every month and assign to a specific assignment group2. Create another monthly task on the 3rd of every month and assign to a different assignment group.How do I ...

Angeline1 by Giga Contributor
  • 1144 Views
  • 2 replies
  • 0 helpfuls

Agent Client Collector ACC-V also for subprod instances?

We are thinking of moving the server discovery from our JEA based Discovery to the ACC-V. However, I can't find any documentation if it is possible to get the data also into our quality instance. This would be essential for some use cases we have.  S...

How to learn Pattern for Discovery and Service Mapping

Hello Team, I need some help from you experts , I think I am good in other stuffs in discovery like working on  credentials , mid server issues , running discovery,  fixing error in discovery troubleshooting and so on ....... But I am facing too much...

Tausif7 by Tera Contributor
  • 1716 Views
  • 2 replies
  • 1 helpfuls

Resolved! Need help in Before Insert Business Rule

HI Team,   I am using Before Insert BR to auto-populate/save the 3 fields on the child task which I am getting it by gliding the parent i.e customer_project  as below: Other than manually creating the task, there is also a way task is getting created...

Community Alums by Community Alums  
  • 2251 Views
  • 3 replies
  • 2 helpfuls

CMDB CI retirement

Hello, I want to set select Window server ci's to retired so that Discovery no longer reports then as stale. From information gleaned on the CMDB, Discovery and CSDM it looks like the way to show a ci as retired is to set the Operational Status to No...

Scott Howes by Tera Contributor
  • 4743 Views
  • 7 replies
  • 6 helpfuls

Resolved! cmdb_ci_server custom field

I have created a custom field on server table and populated its value using background script.But after some time field is getting updated to blank by discovery mid server user.Can someone tell what could be the issue?

Harsh3 by Kilo Guru
  • 1115 Views
  • 2 replies
  • 1 helpfuls

Resolved! service mapping bulk import

We do have 2k application which need to be ondoarded to service mapping. WOuld like to know what is the best approach for this and before we proceed would like to know what challenges will have for all applications in one go ?

Dynamic CI creation

How to create Dynamic CI group what is the benefit and purpose of doing it? 

Ravi63 by Giga Contributor
  • 621 Views
  • 1 replies
  • 0 helpfuls

Resolved! CIS - Service Mapping exam QA

Hi fellow community, I am planning on taking the CIS - Service Mapping certification exam. Can any of you that already passed it advise me briefly regarding what to expect ? Which topic of SM is the most asked about ? I got the Service Mapping book p...

Mark Todorov by Tera Contributor
  • 1004 Views
  • 3 replies
  • 2 helpfuls