Hello, I want to set select Window server ci's to retired so that Discovery no longer reports then as stale. From information gleaned on the CMDB, Discovery and CSDM it looks like the way to show a ci as retired is to set the Operational Status to No...
I have created a custom field on server table and populated its value using background script.But after some time field is getting updated to blank by discovery mid server user.Can someone tell what could be the issue?
We do have 2k application which need to be ondoarded to service mapping. WOuld like to know what is the best approach for this and before we proceed would like to know what challenges will have for all applications in one go ?
HI, Where do i get the out of box SQL queries ServiceNow uses to import data from SCCM? Many Thanks
This is the first time the Security team has seen this alert as suspicious. Attached Event
Can we do an in-place OS upgrade from 2016 o 2019 on the MID servers? Any impact to the existing MID server setup or configuration? Does the MID server work without any effect?
Hi All I need a help on the below requirement. I have created a catalog item "maintenance request" and created one custom table called "Customer notifications". The Variables that are created on the catalog item like lob and customer if the values of...
HI, We are installing ITOM Health and we would like to know which roles we would require as ITOM admins. Of course we need the ITOM_admin role, what other roles would you recommend? I will list a few tasks bellow which we would like to be able to a...
Hi Guys! Anyone able to discover AWS Workspaces? If so, Please share how did you do it or a SNow documents you are following. We're able to discover our AWS resources and want to explore the Workspaces too. Thank you in advance! Ceasar
Can an Identification Rule be created to prevent duplicate names in the cmdb_ci_computer table for manual entries? I understand the OOB identification rule is derived from hardware but that allows for duplicate names in the computer table when recor...
Hi Folks, Is it possible to trigger an external API call, from a workflow? We do not have Orchestration, but I am curious if this is possible. Thanks in advance.
running an api call to pull all hardware records $uri = "https://cscglobaldev.service-now.com/api/now/table/cmdb_ci_hardware There are 14K records in the table. Only 5K are getting returned (so the 10000 limit isn't even applied yet). Any tho...
I am new to ITOM and I wanted to create a simple PowerShell script using the PowerShell activity to remove a user from a group. Since for some reason there is an activity built to add a user to a group, but none to remove a user. The script is below:...
vCenter 7.0 no longer has port 9443 available and this is the port that was being used in earlier versions of vCenters for classification. So I was hoping someone knows what the new port ServiceNow is using to discover these devices?
We are implementing Discovery for a company which is phasing out docker by replacing it by podman (https://podman.io/). Unfortunately, I think there is no pattern available in ServiceNow that can identify podman currently. Would ServiceNow soon creat...