how to fetch the latest record number using java script?
I want to get latest number of user table and assign the next number to new user. How to write in java script?
Forum Posts
Resolved! Oracle Catalog discovery
Hi, The article below mentions that we can Discover Oracle Catalogs using the "Oracle Catalog discovery pattern".We have the "Discovery and Service Mapping Patterns" application installed, and I also searched for "Oracle Catalog" in the Store, but I ...
Resolved! Service Mapping - Prevent Horizontal Discovery
Hi there, So - I've got an application service where the Service Map is shown below.The last node is created as a custom entry point type to a IP Address of a cmdb_ci_cloud_database record. I've made sure that the cmdb_ci_cloud_database has the IP ad...
Discovery of Veritas NetBackup Appliances
Hi, Has anyone managed to discover NetBackup appliances before? We have a requirement to discover them for our CMDB but I'm drawing a blank. Thanks, Adam
Resolved! What type of CI would video surveillance equipment be classified as?
We have many cameras deployed, most of which are IP based video cameras.Is there an OOB CI table or category for IP video surveillance equipment? If not, should I extend a CI table? Or just create a new category in the CI accessory table?What are you...
What is the best course to learn ITOM?
How easy to learn ITOM? Can anyone suggest to me some of the articles or any case studies to know about CMDB, Discovery, Event Management, and Certification Management?
Resolved! How to handle vm being discovered by vcenter discovery and IP discovery (WMI/SSH)
Hey guys, I am wondering if anyone is currently using vcenter discovery in conjunction with IP discovery (OS level discovery via winrm/wmi/ssh). How are you guys handling the CIs that are created under each respective class? I am running into a scena...
Resolved! What is the difference between Alert state open or reopen?
Ok, I thought I knew this, but now I'm not so sure...What is the difference betweenstate: openstate: reopenI thought it was "new" alerts got state open as long as it was an active event/incident, and reopen whenever a closed alert got opened again.. ...
Certificate Management - unable to discover Sectigo CA
Hi everyone. We are having issues trying to connect to our Sectigo CA, for external certificate discovery. While ServiceNow credentials form requires "authentication key", "password" and "customerUri", (details here), Sectigo says (details here) any ...
How to use API Key Authentication for Outbound REST message ?
I'm using one Outbound REST message. I want to use API Key from Connections & Credentials module as an Authentication type for my REST message. I have API Key in handy. Is it achievable ? I don't want to use basic or oauth authentication type.
Duplicate Virtual Machines are creating on cmdb_ci_vm_instance table.
Hi Everyone,we are discovering AWS Infrastructure in ServiceNow Jakarta Version. when ever we rerung the Jobs duplicate Ci's are created on AWS tables with the same name and Object Id, only create time is different.We set the below properties set to ...
Resolved! Serial number and model ID is not getting populated by discovery for Linux servers
Hello Community, We have recently migrated from Probes to pattern in our Production instance. After migrating from Probes to pattern New Linux servers created after Implementation of pattern Linux servers are getting discovered without serial number ...
What is an ACL? What is the significance of "answer = false" in the ACL script.
I have Attached the screenshots of an ACL, With reference to the screenshot I need the following answers.1) What does this ACL do?2) What is this roles required?3) What is the meaning of "answer = false" in the ACL script?
Exception occurred while executing operation Cloud REST Query. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: Failed to execute cloud request. Reason: SSLHandsh
Hi, Am trying to do the cloud discovery, but not sure why am getting the below error. ============= Exception occurred while executing operation Cloud REST Query. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILU...
Arista Discovery: Questions regarding the implementation
Hello everyone, I have around 200 Arista IP switches that my client wants to start discovering as soon as possible. First thing, credentials need to be set up. So I am trying to understand how it can be achieved. Do I need access to management consol...
