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Resolved! Pattern - Gracefully exit pattern if Table has 0 results

In a Discovery Pattern, how can I check if a Table has 0 results? Steps: 1) Parse a file and store the results in a Table. Se 2) Use a Match operation to check if an array/table has 0 results. Stop execution of the pattern extension if there are no r...

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hz2 by Tera Expert
  • 2449 Views
  • 6 replies
  • 1 helpfuls

IRE Rules not working properly

My IRE rules are not working properly post sync with BMC Helix Discovery. Duplicate records are getting created in servicenow cmdb. Have followed OOB IRE rules. How to stop from creating duplicate records using IRE? please advise.

Resolved! OOTB Notification in the Contract Management

Hello together, we want to use the Contract Module in the future.There are diffrent Condition Check Definitions in it.So I want to create a scheduled job, which check the event contract.expiration daily and send a notification.Are there any OOTB Noti...

Resolved! Unable to discover Logical Datacenter through a Management group

Dear All,  I am facing an issue with the Cloud Discovery using the management Group. I am able to discover all the sub-accounts that are associated with the Management Group, however when I try to run the discovery , I get the following error.  Accou...

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Nilanjan1 by Mega Sage
  • 907 Views
  • 4 replies
  • 1 helpfuls

Meaning of Closed Incomplete

In a dump of the closed items there are "Closed Incomplete" items, do you know the definition of this selection value and why it would be selected?  This is part of the evidence to be provided to the auditors.

rajeshgk1 by Giga Contributor
  • 7967 Views
  • 3 replies
  • 2 helpfuls

Resolved! Filter catalog item variable by variable on another field?

I'm trying to update the Report an Issue record producer with variables that are reference fields to two custom tables: u_university_buildings and u_university_rooms. The field "bldgcode" on u_university_rooms is a reference to u_university_buildings...

JP-ODU by Tera Guru
  • 3045 Views
  • 17 replies
  • 10 helpfuls