We want to block Discovery from changing the Manufacturer and Model. For example, if we have a desktop Computer of DELL Optiplex 7020 MT we don't want Discovery resetting it to Dell Inc. OptiPlex 7020 . I created an IRE rule on Hardware (and on Com...
Virtual Desktop CI's are being discovered and the IRE classifies them as Computer CI's. This caused major overhead for asset management because these are not assets. The Virtual Desktop CI class does not create an asset; which is desirable. How do ...
[Rome] I have set up JEA discovery in a limited test environment and successfully discovered 3 VMware VMs. So I have the basics figured out. Now I have to think about deploying at larger scale, and I have questions. 1. I understand that the MID serv...
We had to descope the Nagios and Event Management Integration as Nagios is getting decommissioned. There will not be any Event Management Integration with Servicenow as of now. We will be starting with Service Mapping. We need to know the impact of ...
Dear Community Members, I configured a schedule on demand to discovery 10 IPs(via quick ranges), The schedule got the error: "Alive, not active, not classified" for all of IPs. However when I run the quick schedule for individual IP at time, all of t...
Hi All, Does ServiceNow has the capability to discover CentOS operating system(Guest OS:CentOS 6(64bit)), when I see docs it is supported but I didn't find CentOS choice value in Operating System field. These types of Linux OS's are supported: Red Ha...
I want to check if the dynamic ports of a windows server are open or not because the servers are not being discovered by the discovery. anyone any idea about servers?
I will be making a big change at the CI level as we have re-written our JAMF Import process. This will re-classify the CI's by adding prefixes, ( historical& retired data). There a new tables and other new functions as well. My developer tells me i...
Hello, I have one requirment for Discovery as like On prem devices discovery using the mid server which is hosted in the cloud (AWS/Azure/Oracle). So the question here is it is possible to get discover the on prem devices if the mid server is hos...
HI,I have a requirement to not update few attributes like modelID, manufacturer, chassis type etc when the discovery source is SG-SCCM or SG-Intune, I have created a re-con rule but that is not working.. we don't have any other re-con rule written on...
Hi Everyone, we have a question, why we need to discover K8s and what are the advantages if we discover Kubernetes with using ServiceNow Discovery/SM. How it will be beneficial in ITOM visibility. Thanks Sai Pavan.
I am facing a small issue while migrating the ACLs from one instance to another. I have created 2 ACLs one for read and one for write on em_alert table. For the write one, all require roles are getting updated on other instance as well but for read A...
Hi All , can someone help me understand how Discovery range sets is related to Discovery sets . First i thought it's a related list so tried to findi it in relationship table , but i didn't see it there . Where is it residing and how is it link...
Does anyone have experience sending alerts or connecting Event Management from a cloud hosted version of VROPs 8.5x? I'm working with a customer and they are telling me that sending alerts via REST api is not feasible b/c its a deprecated feature. ...
I have two request to create two monthly tasks:1. Create a monthly task on the 1st of every month and assign to a specific assignment group2. Create another monthly task on the 3rd of every month and assign to a different assignment group.How do I ...
