Hi. Please tell me if it is possible that the MID server access CIs on different network segments. When we set the IP range, we set a private IP address, but we thought that if that were the case, we could only detect CIs that existed in the same net...
Hi,I am trying to discover a Switch but It is Active, but couldn't get classified.I get "SNMP - Classify: 0 OIDs" in the ECC queue.However, When I test credentials for the IP Address of this Switch, It gets validated and also We are able to ping the ...
Can a MID server be feasibly set up to use an AWS Auto Scaling Group? I recall reading in a customer case study somewhere that they didn't worry about sizing the MID server too much because they just relied on the auto scaling groups, but wasn't able...
Hi, I am configuring the mid server for integration with cyberark.I imported the jar package into the instance (file "JavaPasswordSDK.jar" on record created in "MID Server > JAR Files" module) and did a restart mid server from the instance. Then when...
We have a lot of global IP address lists in ServiceNow split between IP Lists, IP Ranges and IP Subnets. Is it possible to provide a list of IP addresses and see if it is in a global IP exclusion list and which one?
Hello Community, Actually as per my requirement i need hyperlink in close notes of a task . I have written script for this, but its working for work notes , i need hyperlink in close notes . This script is working fine in work notes , but in close no...
Currently, we are using CAPI Cloud Discovery for Azure. It works fine, but since there is another way for Cloud Discovery to use patterns, I have some questions. What is the reason to move Cloud Discovery from CAPI to Pattern? This is some kind of ap...
Hi, I am new to ITOM. Please tell me if it is possible to exclude specific CIs depends on its tags discoverd in Cloud Discovery. I want to populate the CMDB only with CIs detected by Discovery that have specific tags. I would like to achieve this wit...
Hi, Have a requirement to integrate Azure Alert Service and ServiceNow CMDB, for that I installed midserver and have done some configurations in ServiceNow as well as Azure. Now have a blocker in Alert configuration Page, when I' am trying to select...
We do have user provisioning done using PowerShell to add user to AD groups, Azure Groups and DLs before getting hired. The issue we are facing is the MID memory is getting full due to some memory leaks. What we identified is under the orchestrator u...
I want the value of the variable field integer in the negative, there is some script is running background to calculate the client priority in an incident I need to make the variable value negative so that it will work as excepted. this is an Integer...
Hi All, How do i Remove Options label that gets created when a checkbox type variable is created.Please let me me know if there is any alternative Regards,Kirti
Hello All!Is it possible to set auto-refresh for the lists on agent workspace? I am aware that is possible on the landing page, but could not find it for the lists.Thanks in advance
Hi All,Any suggestions if we want to change the default Oracle Instance name from sid@hostname to servicename@hostname? I have tried to modify the "Oracle DB On Unix" pattern and replaced $sid with another variable in step "sets the display label". T...
If port 135 and port 22 are open on the same server, how does the mid server differentiate which server it is ? And, can a specific server be both Windows server and the linux server at the same time ?
