Hi all, I am having a problem on the discovery of some attributes of Windows Servers (e.g cpu_count). There are times when a windows server is correctly discovered and the cpu_count is 4 for example, and times when the same windows server is discover...
Hi Nice, Experienced, Thoughtful People, Before San Diego, it was possible to create a dynamic CI group that would automatically set attributes on a CI, like Change Group, Approval Group, Support Group. I don't find those options since upgrading to ...
Hello, Can anyone explain how different values of state are set for a virtual machine instance? Like these should be set by the VMwareVMProbe at the time of creation but when a VMI is not discovered it is marked as stale by cloud Discovery so is th...
Hi , 1.Im creating a cloud discovery schedule 2. Im getting a below error when i try to test the account "Identification sections in pattern failed: section: GCP Service Account Identification, error: Match step predicate is not matched." I gave val...
I have been trying to set up discovery in ServiceNow using the gMSA account via MID server using Windows credentials. We are not setting up any user name or password in ServiceNow but just the respective MID server. When we try to test credential, it...
Hi, I like to know how pattern Operation "Parse Command Output" works for windows server. I am trying to get list of directories in a folder. Can you suggest if this operation helps to get that or any other way ? With regards, Venkat
I want to run a background script so I can find duplicate CI's using the name column but have unique value in another column (discovery_source). In this case I should return two results; Notifier and Scan. Can anyone help?
In a Discovery Pattern, how can I check if a Table has 0 results? Steps: 1) Parse a file and store the results in a Table. Se 2) Use a Match operation to check if an array/table has 0 results. Stop execution of the pattern extension if there are no r...
My IRE rules are not working properly post sync with BMC Helix Discovery. Duplicate records are getting created in servicenow cmdb. Have followed OOB IRE rules. How to stop from creating duplicate records using IRE? please advise.
Hi Team, I wanted to know about the dependent identification rules in CMDB please provide a simple example scenario to test in my PDI. i referred the doc and still it is not clear what dependent rule will do. Thank you in advance
I am trying to understand if/how you can use the MID IAM role configuration to discover the OS and applications running inside the OS using AWS IAM role. 1. It looks like you start by setting up the MID server in the AWS environment. I get this it...
Cisco Devices running IOS-XE are returning neighbor devices but devices running NX-OS are not. IOS-XE devices are using CDP to identify NX-OS neighbors, shouldnt CDP also be running on the NX-OS devices during discovery? Any help here would be appre...
Hello together, we want to use the Contract Module in the future.There are diffrent Condition Check Definitions in it.So I want to create a scheduled job, which check the event contract.expiration daily and send a notification.Are there any OOTB Noti...
I would like to understand the MID server is being used in Discovery schedules of type:Cloud Resources Ex:We have 5 MID servers and 500 Cloud Resources Schedules in that Which MID server is being used for Which Cloud Resource schedule. Please let me ...
Dear All, I am facing an issue with the Cloud Discovery using the management Group. I am able to discover all the sub-accounts that are associated with the Management Group, however when I try to run the discovery , I get the following error. Accou...
