Resolved! MID server Capabilities
Hi,Receiving below error after running discoverymid server is not a suitable mid because it does not have the following capabilities capability:Nmap value:NullPlease help me resolve this issue.
Forum Posts
Classification debugging not working. glide.discovery.debug.ci_identification
Has anyone used glide.discovery.debug.ci_identification to debug classifiers on Paris? I've debugged classifiers in past but now i can't get any debug output for classification detail. The docs for debugging classifiers are pretty useless (ya, sur...
Resolved! Does CMDB alert group/correlation consider Service map based data
Hi, ServiceNow have CMDB based alert grouping option, does it group/correlate the alerts related to CIs of a Application Service? For example, I have a sample application service( refer below pic), will ServiceNow correlate and group the alert relate...
How to configure Connection Section Pattern ?
Scenario: There are two applications named Paris and Rome. We need to create service maps for both of them individually. These two applications are using one common CI i.e Zookeeper (IP: 10.21.80.12) but the next layer is different for both of them: ...
Resolved! Missing Azure Services during Discovery
Hi Community We recently updated to version 1.0.88 Discovery and Service Mapping release. We're looking to discover the below Azure Services that some are now available with the release but we don't appear to be discovering them. So I wondered, do we...
Resolved! Updating Process Classifier
I created a pattern type and am now looking to update the process classifier but can't locate where to do so. There is an indicator to do this via the Triggers probes related list but I cannot locate that either.
How can entry points be added to a service application using Flow Designer or bulk upload?
I have ~50 IP Addresses to add as TCP entry points to an application service. Is there a way to add these either by bulk upload or flow designer instead?
How to write a script in maintenance rule to add ci's to the maintenance
Suppose we have some ci's and we need to add them to the maintenance rule using script
Retrieve Mid user instance password
Hello Community, Does anyone know how I can retrieve passwords for Mid server: 1. Instance Mid user password 2. Service Account username and password. The previous developer has not shared this info and I now need these info to change parameter...
No shell detected and probe parameter 'allow_unsupported_shells' is set to 'false'
Good day experts, When discovering some Linux servers in DMZ, I get these "warning" msgs: Exit status: 1 WARNING: Your password has expired. Password change required but no TTY available.No shell detected and probe parameter 'allow_unsupported_shells...
MID Server sizing for Event Management
HI, We are in the processes of deploying ITOM Health into our ServiceNow instance. We would require MID servers to be able to send Events from different monitoring tools which we have. Do you have a sizing document which we can use to help us determi...
What SN Discovery command(s)/script/process/pattern is run to populate the cmdb_sam_sw_install table
Per a customer requirement we are validating Discovery data supplied from SN for RHEL7 servers. To do this we are just running a series of commands at the Linux command line and capturing the output, then this data is compared with the data that Dis...
What is required to discover devices that are classified as personal computers?
Hello Everyone, I have asked to set up discovery for devices classified as personal computers such that we can monitor them. I would like to know what is required to start discovering the personal computer class? Thank you all for helping me out.
Socket is closed error during discovery of device
I'm getting the following message when trying to discover a device. The other devices in the IP range are being discovered, and we know this device is active. I tested the credentials on it, and the test passed. Port 135 is open. I've not seen this e...
How can we map priority to incident based on severity of alert
Suppose if the alert severity is critical or major the incident priority should be p3.