Hi All , can someone help me understand how Discovery range sets is related to Discovery sets . First i thought it's a related list so tried to findi it in relationship table , but i didn't see it there . Where is it residing and how is it link...
Does anyone have experience sending alerts or connecting Event Management from a cloud hosted version of VROPs 8.5x? I'm working with a customer and they are telling me that sending alerts via REST api is not feasible b/c its a deprecated feature. ...
I have two request to create two monthly tasks:1. Create a monthly task on the 1st of every month and assign to a specific assignment group2. Create another monthly task on the 3rd of every month and assign to a different assignment group.How do I ...
Hello Team, I need some help from you experts , I think I am good in other stuffs in discovery like working on credentials , mid server issues , running discovery, fixing error in discovery troubleshooting and so on ....... But I am facing too much...
HI Team, I am using Before Insert BR to auto-populate/save the 3 fields on the child task which I am getting it by gliding the parent i.e customer_project as below: Other than manually creating the task, there is also a way task is getting created...
Hello, I want to set select Window server ci's to retired so that Discovery no longer reports then as stale. From information gleaned on the CMDB, Discovery and CSDM it looks like the way to show a ci as retired is to set the Operational Status to No...
I have created a custom field on server table and populated its value using background script.But after some time field is getting updated to blank by discovery mid server user.Can someone tell what could be the issue?
We do have 2k application which need to be ondoarded to service mapping. WOuld like to know what is the best approach for this and before we proceed would like to know what challenges will have for all applications in one go ?
HI, Where do i get the out of box SQL queries ServiceNow uses to import data from SCCM? Many Thanks
This is the first time the Security team has seen this alert as suspicious. Attached Event
Can we do an in-place OS upgrade from 2016 o 2019 on the MID servers? Any impact to the existing MID server setup or configuration? Does the MID server work without any effect?
Hi All I need a help on the below requirement. I have created a catalog item "maintenance request" and created one custom table called "Customer notifications". The Variables that are created on the catalog item like lob and customer if the values of...
HI, We are installing ITOM Health and we would like to know which roles we would require as ITOM admins. Of course we need the ITOM_admin role, what other roles would you recommend? I will list a few tasks bellow which we would like to be able to a...
Hi Guys! Anyone able to discover AWS Workspaces? If so, Please share how did you do it or a SNow documents you are following. We're able to discover our AWS resources and want to explore the Workspaces too. Thank you in advance! Ceasar
Can an Identification Rule be created to prevent duplicate names in the cmdb_ci_computer table for manual entries? I understand the OOB identification rule is derived from hardware but that allows for duplicate names in the computer table when recor...