How do you prevent the unwanted CI’s from being created by Discovery when using the new Discovery Patterns? With the transition to Patterns as part of Discovery it appears that the mechanism that I used to use to disable Discovery from creating unwan...
Hi,I was trying to discover data using Agent Client Collector.We have an instance with MID Server ip being x. I have installed agent in a server with ip y (Set MID Web server ip as x, port 80 and api key <the auto generated api key> while installatio...
Hi All, I have built a sub flow in Flow Designer to run a command on Agent machine (Host) to stop a process running on host machine. For this I have used Agent Client Collector Spoke and Selected Run Command on Agent as Action. After running the flow...
Hello Team, 1. My customer is not able to discover its end user assets currently and does not have any SCCM equivalent software to manage these assets. To get a better visibility of these assets, can I run the ITOM discovery on the end user assets an...
Just curious if there were any out-of-box solutions, plugins, or best practice ideas for tracking monthly data usage of mobile devices in CMDB. We would be able to pull reports from our telecom providers to import and update each device monthly, and ...
GUYS , HOW TO TROUBLESHOOT DISCOVERY OF CI PLEASE HELP
Hi, Recently we Implemented SG-SCCM Integration which is supposed to update ONLY workstation attributes but its also updating windows server attributes.We created a new Reconciliation rule on computer table first priority is SG-SCCM and second priori...
What happens for assignment if Trigger Rule itself and script assigns an Alert record? If a Trigger Rule for the em_alert able is assigning the Alert using the group (Group A) field on the Rule, and also sets the Assignment Group using Script (Group ...
Currently discovery is updating both software installation table [cmdb_sam_sw_install] and software instance table [cmdb_software_instance]. SAM is not yet activated in our system.Is there any possible way to migrate the data from software instance t...
Hi, We tried to run Discovery on a windows device, but the "Installed Software" Probe failed with a timeout.I'm sure that's why, "Software Installed", "Running Process" and "TCP Connections" weren't populated.The CI itself was constructed. [Target Wi...
Hi Folks,I'm facing issue with if condition in flow designer. it is verifying output from action is "doesnotexist".if output from action(validation certificate records if certificate exist it saves output.alreadyavailable = exist if not exists output...
Dear Community, I hope you can help me I am getting this error message on my Service Mapping entry points that I attemtp to map application services with."No pattern has an Identification Section defined to use the given entry point type: cmdb_ci_end...
I am trying to connect a database CI to an existing Tag Based Service map. The database table is cmdb_ci_cloud_database. Can anyone suggest how it is to be done. Thanks
Hello community,It might be a misunderstanding from our side, but we are wondering if it's possible (or desirable) to link a map to another map, somehow. For instance, can we link a "login" or "authentication" map to many other "application" maps ? O...
Hi All,We have done integration with Flexera from service now to import server data. Currently we have scheduled job in service now and we need to run scheduled job daily .Is it possible to import data when data is triggered from flexera and we shou...
