Hey, Serial number for VM server initially gets appropriately populated but, Mid Server again changes it to other some value. For eg.: value 1" abc value 2: xyz Mid server initially populates the server with abc value but instantly populates it to va...
Hello Team, I have a question regarding failover cluster configuration for MID server. The customer is using external data sources(JDBC connection) with the MID server. Per product document, For performance and reliability reasons, these data so...
Hi , I need a Transform script to ignore the empty data from the source file. We are importing few data to Linux Server through excel sheet. We are seeing some blank record getting inserted every time. When i check the source staging table . I do...
Hello. I searched and failed to find an answer as to why Discovery fails to classify these load balancers. I did find the link below and followed what the OP said worked but Discovery still fails to classify. Can someone help please?
Hi, How do we use concurrent import set with the existing Inbound webservice table, The data we are receiving it from third party application via ecc queue and inserting in import set staging table. Can we use the concurrent import set table. Thank...
Hello all, I want to manually add Storage device used for Backup and deduplication into ServiceNow. Below are the details which need to be added: Hostname IP Address VM/Physical Mgmt IP Make Serial No Total Disk (GB) Can anyone please let me...
I see this error message when Top Down Discovery is done, but I can't seem to find any information about what is wrong. I can't find the command it's referencing: GetFileNamesByExpression / GET_FILE_NAMES_BY_EXPRESSION So, what's wrong and how do I s...
Hello all, I wish if someone could share the best practice for discovering servers through ServiceNow discovery. We have multiple MID servers deployed in our environment. The service id attached to these mid servers for server scanning is currently g...
We use Discovery and SCCM 2016 to update the cmdbI have been asked to ensure that SCCM only updates a CI if the most recent discovery is over 60 days ago.I'm told that its currently set to 30. days but i cvannot find how this is set within our instan...
Hi, While discovery windows server and facing below error. Found duplicate records in table [cmdb_ci_hardware] using fields [serial_number],Too many other errors,Abandoning processing payload item I have tried deleting serial numbers which were dupli...
Hello All,We need to create a 'Contact' object in Active Directory with the help of workflow activity 'Create AD Object'. We have tried with this activity, but we are getting an error "The server is unwilling to process the request".If anyone has ide...
Hello Experts, We are facing issues with CMDB Dashboards for duplicate CIs. We have around 500+ de-duplication tasks for duplicate CIs records but still, the dashboard shows 0 data for duplicate CIs. This data is being displayed from the cmdb_health...
Hello Everyone, I am trying to understand methods for integration for event management for Nagios and Solarwinds with ServiceNow. Documents are scattered and not at single place. Can anyone provide all the pointers that are required for this integrat...
When will ServiceNow upgrade the Apache Log4j Core file "log4j-core.jar" on the ServiceNow Discovery -MID Servers from 2.16.0 to 2.17.0? Discussion The article KB1000959 - Apache Log4j Vulnerabilities (Multiple CVEs) suggests upgrading ServiceNow to ...
Hello , we are onboarding service now into our tech stack , right now in the process of integrating ServiceNow(SN) with our Java application which calls REST api of SN to create new incidents. Need the community help in solving this problem .. the ...
