Hello Experts, As I'm new to ITOM Module, I need help to understand when to use these values or what exactly they define. I tried adding a few pointers for install status. I'm not sure if these are the correct details. Need your assistance to update ...
Hello all, I have a query regarding identifier rules. Suppose I have two identifier rules.Rule 1: It checks the uniqueness of the serial numberRule 2: It checks the uniqueness of the nameNow, suppose a discovery run and brings some CIs. So, CI will f...
Hi, We are doing SCCM integration with ServiceNow . While Testing connection it gave 1433 port connection error. What ports do we need to open is it only 1433 or there are more for SCCM integration we need to open? Thanks
Hi folks,I'm trying to make a list report that gets at user data (name, manager, last login, etc.), their roles (or at least the ability to exclude users that have no roles), and assignment group data (pretty much just group name and group manager). ...
We have a fairly large list of IP Addresses we exclude from Discovery Schedules. I am reviewing the new Global IP Exclusion feature in Rome to determine how we will transition to it. I have reviewed the Rome release notes for Use Global Excludes L...
When you hover over the preview icon in Fuji by a reference field, the window that previews the record is too small:Is there an attribute I can add to widen this?
Hi, I have read through this guide and so has our Kubernetes expert and we are a bit confused so I was hoping someone could provide some clarification - Kubernetes discovery | ServiceNow Docs On point 1 it says to run a command and get a user name a...
are Integrationhub spokes only for outbound? do we have anything for inbound?
Hi All, I have a business requirement to impose performance targets on the approval/rejection of changes, to ensure that our approvers follow the timing of our CAB process. We have several groups sent separate technical approvals at the same time (a...
Hello!I have created a new CI for discovering FreeBSD server.I'm trying to create a new Discovery pattern for classificationI have added new CI and new ClassificationWhen I press Edit for Discovery button, following screen never loads (infinite loadi...
Hallo,Does discovery discover FreeBSD servers?Thanks,Lada
We are upgrading to Quebec version and i see below one of the skipped item "sn_appclient.last.processed.checksum" with the description "checksum value of the store payload ". can i know what this is ?
Hello, Please help! We are setting up discovery and CMDB for our client, they wish to know which classes are discovered by snow and the attributes. Can someone please guide here Suppose I shared these classes will they all be discovered by ITOM?? A...
Hello all, I am hoping you will be able to quickly identify the root cause for an issue I am seeing. We are discovering a large enterprise with many 1000s of CIs using horizontal discovery (not top/down service mapping). One of our CIs, a switch is s...
We just recently upgraded from ServiceNow Express to Enterprise, but still use Express Discovery. Noticed that discovery does not find the MS-SQL databases, it finds the MSSQL servers, but not databases. I have followed instructions to add items to t...