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Resolved! SCOM connector issue

Hi team,   I am trying to configure SCOM connector and getting below error while testing the connection. Please help me to resolve. Note: I have mid server user granted with SCOM admin permissions. Connection test failed: SCOM Event connector failed....

Resolved! Which is the Health Tracker role needed.

Dear people, I'm admin and I can see the Health Tracker and findings, but other colleagues cannot, they cannot see the Health Tracker menu and of course the Findings. Do you know which role needs to be applied?

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Get Mobile Phone Data to CMDB

We are planning to bring the Mobile data to CMDB through Mobile Iron integration. Wanted to understand under which table to we can update this information and also what would be the main attributes we need to consider.   Will IMEI number can be consi...

Suman21 by Tera Expert
  • 2782 Views
  • 9 replies
  • 4 helpfuls

Discovery of VMWare vCenter Photon Operating system

Hi All, We are using ServiceNow discovery and we have a requirement to discover VMWare vCenter Photon Operating system but ServiceNow OOB doesn't support the Discovery of VMWare vCenter Photon Operating system as we do not have OOB probe and sensors ...

Setting up MID Web Server and mTLS connection

Hi Community, I need help on setting up the mTLS for Mutual Authentication between MID Server and ServiceNow instance. I have went through few links in order to achieve this but yet, no luck. I'm asking here to seek for advise and guidance on how to ...

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Community Alums by Community Alums  
  • 1585 Views
  • 7 replies
  • 0 helpfuls

Deletion Strategy

HI Team, Can any one suggest ,how do i find out what all the discoveries are using probes. We have migrated to pattern long back (Orlando). Now as the deletion strategy works only in patterns and not on probes. https://docs.servicenow.com/bundle/sand...

Rakesh75 by Kilo Explorer
  • 936 Views
  • 4 replies
  • 0 helpfuls

Resolved! How do I create a Printer Only discovery schedule?

I have a task on me to discover +2000 printers on some subnets that we currently do not run any discovery on. The printers are found by SNMP probe. By using a SNMP behavior I would still discover other network devices on those subnets, some devices t...

Resolved! Alert Management Rule - Remediation Workflow

I'd like to configure an Alert Management Rule with a Workflow (not a Flow) for remediation purposes.I'm not able to figure out how this is intended to be used though, and I also can't find any documentation on it. Is anyone able to assist/point me t...

Related entries in CI identification rule

What is the role of "Related entries" in CI identification rule ? Why it is required if we select "Independent" check box ? Since the CI will not be dependent of any other CI, then why to create Related Entries for an independent identification ?

Jenish2 by Tera Contributor
  • 2714 Views
  • 2 replies
  • 0 helpfuls