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SSH ciphers

We have some Linux servers that only allow aes128-ctr,aes192-ctr,aes256-ctr     When we run discovery against these servers, we see the "SSH authentication error".   Is there a way to configure a midserver/discovery to only use these ciphers?  Thanks...

Rick Mann by Tera Expert
  • 1469 Views
  • 4 replies
  • 2 helpfuls

Cyberark credential issue in discovery

Few Servers which are synced in Cyberark are not getting discovered and giving out credential error during discovery.we have checked it is pingable and can be logged in. What can be the possible thing that is causing this issue?

Resolved! Discovery errors that i want to ignore in bulk

Hi, I have a lot of errors that I would like to ignore after a discovery. Is there a way that we could ignore it in bulk instead of doing it one by one? Thanks, James

James40 by Kilo Expert
  • 960 Views
  • 3 replies
  • 0 helpfuls

troubleshooting em/inbound_event webhook

We are trying to troubleshoot why some Azure Monitors create events but there are some that don't.  I suspect that its the json payload.   How can I see the raw data as SN receives it before it gets parsed into an Event? https://<Instance>.service-no...

StephenM by Kilo Guru
  • 1882 Views
  • 5 replies
  • 1 helpfuls

How does the ACC agent match to a host?

Hey guys, My team is trying to PoC the Agent Client Collector, and have run into a bit of a problem. We have the proper modules installed, everything setup and the agent installed on 3 Windows laptops. 2 laptops are full remote, and 1 is mostly in of...

Morgan2 by Tera Expert
  • 1491 Views
  • 11 replies
  • 5 helpfuls

Resolved! Netscaler Discovery - Interactive Probe Shell Citrix Netscaler SDX

Hi Community We've upgraded from Paris to Rome last year and we've noticed that sometmes our netscalers are being classed as Citrix Netscaler SDX devices. In the screenshot, this was one discovery with both Netscaler nodes. One of the nodes was disco...

Marvin5 by Tera Expert
  • 970 Views
  • 2 replies
  • 0 helpfuls

Report: Server to Business application

Hi All,  Can you please guide me to generate the report for below scenario. Servers[Windows or Linux] which is not associated with any Businesses application.  VMware Virtual machine instance Cl does not have corresponding Server CI [Windows or Linux...

Anitha17 by Tera Contributor
  • 936 Views
  • 5 replies
  • 2 helpfuls

Resolved! How to Consume Azure REST API in ServiceNow OutBound REST Message

I need to call following azure API from ServiceNow REST Message. https://management.azure.com/subscriptions/{subscriptionId}/resourceGroups/{resourceGroupName}/providers/Microsoft.Compute/virtualMachines/{vmName}/start?api-version=2021-03-01 What are...

Narasinhak by Tera Expert
  • 2380 Views
  • 6 replies
  • 3 helpfuls

Resolved! SNMP discovery is failing with UNIX classification

Hi Experts,While I am trying to discover few SNMP devices, it is getting failed with following messages"Active, couldn't classify: Can't connect SSH, now finished""SSHCommand: No valid credential found for types [SSH Password,SSH Private Key]"...I ca...

Rakesh16i by Kilo Expert
  • 5840 Views
  • 12 replies
  • 11 helpfuls

Resolved! Retiring CIs, Hosted OS server and Virtual Instance

When a Virtual Hosted OS Server is retired, does the Virtual Machine Instance get retired? For example, when retiring a Windows Server our automation properly set the status / operational status to retired. However, in the VMware Virtual Instance tab...