Hi, With Help the Help Desk being depreciated in Orlando, has anyone seen any information on what may replace it (apart from getting Discovery)? I've seen on another post a mention that it "will soon be replaced with a new technology (in) coming rele...
This may in fact be a *stupid* question, but a customer is asking it of me, and I do not want to base my response on only my own knowledge of Discovery. The target for Discovery for this customer is GCP. They are claiming that they "read somewhere" ...
Hello, I found this article stating how to configure the SCOM Connector for the New York release of ServiceNow and it does not list SCOM 2019 as supported. This article lists SCOM 2019 as supported but is for the Orlando release of ServiceNow. I have...
How do I auto approve the request in Flow Designer? I want the Request to be automatically approved so it will go straight to asking for item approval. My flow is working as expected except for the request part. When I make test a request it says:...
Hi team, I am facing this issue while selecting Schedule discovery --> Discovery Manager/cloud discovery --> New --> Add account--> Select Datacenter (Error) . Identification sections in pattern failed: section: AWS Datacenter identification, error: ...
Discovery classifying IDRAC as Out of bad devices.Can anyone explain why does it do so?Are IDRAC devices supposed to be out-of-band devices in ServiceNow?
Hello.We're implementing ServiceNow for our service desk and I'm trying to do something that seems like it would be simple - create a custom home page and make it the default page for a specific group of fulfillers. I've created the page, but I can...
Hello Everyone, I need to map the azure application service through tags. The question is when we run an azure subscription-based discovery OOTB we will get tags added to the Azure resources. if tags are not added to discovery, how do we discover the...
Hello team, While doing Linux server discovery using ssh private key credentials: i am getting below error: Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key] Also i was able to able to login to the targe...
Hello, I have confirmed the operation of "credential less discovery""Pattern Launcher: Credentialless Discovery Network Device"In "7. Terminate If sys_class_name is undefined (null or eos)"It will be an error. I am investigating the above cause, but ...
I ran a discovery, and below is the error that I received. Identification Engine: Discovery status is FAILURE, Identification sections in pattern failed: section: discovery, error: JAVASCRIPT_CODE_FAILURE: Caused by error in Ad hoc script EvalClos...
Using Istanbul...Strange issue here. When testing an SNMP credential against an IP, the credential test passes which also confirms port 161 is open between the MID server host and the target IP. Also, using the command line utility "snmpget" on t...
Hi All, We are using the OOTB managed documents application in our organisation. The main table dms_document has a parent field having a reference to itself. So any document can be linked to the current document record. We are trying to see the upst...
Hello Community, We tried to amend some discovered MS SQL DBs on the fly by copying Version from the parent MSFT SQL Instance. We tried to achieve this by a Business Rule triggered when the relationship between the two is created. When creating relat...
Hi All, We have a requirement, such that the user with particular role shouldn't be able to view DELETE Button on the User(sys_user(table)) Form. Could you please share any SNOW docs if available. Thanks in advance, Damacharla Sravani.