ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Oracle unix database is not discoverable

We are trying to discover oracle database ( server already discovered) hosted on UNIX machine. Does anyone know about any extension where we can do standalone database discovery? #oracle#databse#standalone#unixserver#discovery#itom 

Outage based alert suppress

  I'm currently working on a task that involves some complex scripting in ServiceNow, and I could really use some guidance. Specifically, I'm facing an issue with alert suppression related to Change requests. Here's a brief overview: When a Change re...

Chimenem by Tera Expert
  • 986 Views
  • 1 replies
  • 0 helpfuls

Edition Field is empty in the oracle database instance table

Hi All, We have one issue in Database instance table that for some of the oracle instances edition field is getting updated and for some or not updated. Could you please help me to find out the root cause why its updating only for some oracle instanc...

ravitejamal by Tera Contributor
  • 253 Views
  • 1 replies
  • 0 helpfuls

Podman discovery

Looking to see if anyone has a successful discovery of podman and has suggestions of how to do so.     Since it assigns ports dynamically and does not have a process running on the server I am finding it challenging. Any suggestions would be apprecia...

Classification Criteria for SNMP Devices

I'm trying to wrap my head around classification criteria and how it works. I mostly use SNMP OIDs to classify devices, but we have many that have the standard unusable OID "1.3.6.1.4.1.8072.3.2". I've used sysDesc as a criteria for one device which ...

Community Alums by Community Alums  
  • 1408 Views
  • 4 replies
  • 0 helpfuls

Tags in Azure Change processing

We are leveraging Azure change processing to get Azure Events into ServiceNow. Change processing will bring the events and update or create a CI. But is there anyway for Azure change processing to bring in the Tags of the CI that is getting updated o...

Jithin1 by Tera Contributor
  • 647 Views
  • 3 replies
  • 1 helpfuls