We have a fairly large list of IP Addresses we exclude from Discovery Schedules. I am reviewing the new Global IP Exclusion feature in Rome to determine how we will transition to it. I have reviewed the Rome release notes for Use Global Excludes L...
When you hover over the preview icon in Fuji by a reference field, the window that previews the record is too small:Is there an attribute I can add to widen this?
Hi, I have read through this guide and so has our Kubernetes expert and we are a bit confused so I was hoping someone could provide some clarification - Kubernetes discovery | ServiceNow Docs On point 1 it says to run a command and get a user name a...
are Integrationhub spokes only for outbound? do we have anything for inbound?
Hi All, I have a business requirement to impose performance targets on the approval/rejection of changes, to ensure that our approvers follow the timing of our CAB process. We have several groups sent separate technical approvals at the same time (a...
Hello!I have created a new CI for discovering FreeBSD server.I'm trying to create a new Discovery pattern for classificationI have added new CI and new ClassificationWhen I press Edit for Discovery button, following screen never loads (infinite loadi...
Hallo,Does discovery discover FreeBSD servers?Thanks,Lada
We are upgrading to Quebec version and i see below one of the skipped item "sn_appclient.last.processed.checksum" with the description "checksum value of the store payload ". can i know what this is ?
Hello, Please help! We are setting up discovery and CMDB for our client, they wish to know which classes are discovered by snow and the attributes. Can someone please guide here Suppose I shared these classes will they all be discovered by ITOM?? A...
Hello all, I am hoping you will be able to quickly identify the root cause for an issue I am seeing. We are discovering a large enterprise with many 1000s of CIs using horizontal discovery (not top/down service mapping). One of our CIs, a switch is s...
We just recently upgraded from ServiceNow Express to Enterprise, but still use Express Discovery. Noticed that discovery does not find the MS-SQL databases, it finds the MSSQL servers, but not databases. I have followed instructions to add items to t...
Hi All,Is it possible to add a signature to all outbound emails - e.g. 'All emails are confidential plus company information...' or does this have to be added to all templates and notifications?Thanks,Rachel
We are using the OOTB probes, and our classifier doesn't seem to be able to distinguish between Linux servers and Linux workstations. From the logs it looks like it's gathering the OS information from uname-a, but the output doesn't give any of the u...
Horizontal discovery is working fine.But when I run the Service mapping discovery by providing the management IP it is giving the following error:Permission issues: SSH authentication failed. Verify that credentials have been correctly define for hos...
Hey Folks, I have a few CI's (Servers) that are duplicates, but are not being recognized as such in my environment. Is there a manual way to trigger de-duplication without scripting? Thanks in advance.
