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Resolved! ServiceNow Discovery Location

I have a discovery scheduled for a particular location Server abut not sure why it is showing wrong location. Some Serer showing previous correct location and then rest showing some other.  How to proceed for troubleshooting and can't check with Serv...

Service Mapping

I need document of creation for service mapping. Can some one assist on sharing the simple document for understanding and configuration. I have enabled the servicemapping plugin and tired to perform service mapping but it is not working from Mid serv...

Reporting: Dynamic filter for Updated field

I wanted to apply the dynamic filter for updated field.The requirement is:To  edit the "Updated Between" from my static date to Yesterday 18:30 and today 07:30. I understand that the following code would do this; however, I'm not able to find where I...

mounika107 by Tera Contributor
  • 1272 Views
  • 3 replies
  • 0 helpfuls

SNMPv3 Trap collector

We are running into issues with setting up the SNMPv3 Trap collector on our mid server with AuthPriv Security level and we are not receiving any traps in our instance. We used the OOTB configurations and status is started, and we have an engine ID as...

Resolved! Azure Cloud Discovery

Hi ITOM Experts, For Azure cloud Discovery ? Is MID Server mandatory ??? what ports to be opened (default 443???) Thanks

Nisha30 by Kilo Sage
  • 2285 Views
  • 5 replies
  • 2 helpfuls

Resolved! Pattern creation via SNMP: Error OID not found

We have some systems using a SNMPv2 credential, connectivity over UDP/161 has been validated, and confirmed the devce (Synology NAS) is exposinga private MIB (1.3.6.1.4.1.6574.), which we have uploaded to the ServiceNow instance.Important to remark t...

How to discovery an SAN switch

Can some one help me to discover with document of SAN switch discovery. Can we discover with SNMP v3 or is there any other separate procedure to perform the discovery

Resolved! Load Balancer Hybrid Identification Rules

I have a situation where F5 load balancers are being discovered just fine, but there are multiple F5 load balancers with the same name and serial number. But there isn't any de-duplication tasks or messages indicating they are duplicates. I noticed i...

SRSkaggs by Mega Guru
  • 2492 Views
  • 7 replies
  • 2 helpfuls

Resolved! InTune service graph connector - adding 'Purchase Order ID'

Hi folks We're using the Intune service graph connector which out of the box is working successfully and populating computer CI's and Assets in the CMDB.We now want to bring in an additional field from Intune ( Purchase Order ID) which is not availab...

MID Server FileNameComplianceInSync Error

We're facing a recurring issue on a MID server of ours that is proving to be quite challenging. Despite our efforts, we haven't been able to pinpoint the cause. The issue record has a source of FileNameComplianceInSync and the following short descrip...