Hello, We are planning to implement Kubernetes discovery. We have the credentials (username and password) with cluster access. Could you please share me the steps, how to make to Kubernetes discovery successful? Any prerequisite for Kubernetes disco...
What are Appliances? What all Appliances ServiceNow Discovery will discover OOTB. What would be the prerequisties for Appliances discovery.
Hello Community! I need to configure Discovery for Cisco UCS Equipment, and I've read the (slightly vague) Docs article on it, and the Cisco UCS Central Authentication Guide, but I'm still having issues. Cisco Unified Computing System (UCS)-HD device...
I am currently trying to get SMS on notifications working but running into some problems. I created a notification, added some information to the SMS Alternate field. I am in the group that should be receiving the message. I updated my notification s...
How do we determine the number of Discovery licenses required for On-premise Discovery and for Azure cloud discovery to recommend to a client?
Hi All, We are trying to discover Wireless Access Points(WAP's) and Controllers using SNMP Community String. But the system is not discovering any WAP devices. Is it feasible to discover WAP's directly from Service Now Discovery or we need to do any...
Good day, all. I have a table of JMS Connections that includes several columns of info. One column in particular has URL-like data (meaning it contains a host, port, and some garbage I do not want) in it that I would like to parse into two additional...
We have SSO up and running however the user provisioning is not working. The import set gets stuck in a loading state and the transform skips the record. In the logs I see we get an error message "SAML2: User: X not found: no thrown error".I'm guessi...
[Kingston] When the Install Status of a CI is updated (for example, to Installed or Retired), the State attribute of the corresponding Asset record is not synchronized (for example, to In Use or Retired) even though this synchronization is configure...
Hi,I've noticed there is an out-of-the-box CI "Personal Computer". How can I make sure laptops and desktops are not being discovered?Will they automatically be classified as Personal Computers?I need to run discovery and I don't want them to be disco...
Hi Everyone, In my current environment, we have noticed that WAP devices are classified as IP switches and polled to IP Switch [cmdb_ci_ip_switch] table. They should ideally be polled to Wireless Access Point [cmdb_ci_wap_network]. 1. is changing th...
Hi everyone, I have created one on-call schedule which has shift,roster,schedules and member. but when i moved that to other instance its facing below issues- primary and secondary user info is not visible in the card view and overview. but its visib...
Hi there, is there a way to use a particular MID server for my cloud discovery through service accounts. i have multiple domain and multiple MIDs with cloud management, ALL and other capabilities added, so when i hit discovery on cloud schedules it t...
Hi, Could anyone help on steps for integrating Open Text with ServiceNow? Thanks, Sam
Hi, I've just built a new mid server in our AWS cloud and tried to discover cloud. When I click on Refresh Member Accounts I get this error: The pattern log looks like this: The pattern log text is below. I've verified that the IAM credentials I hav...
