Forum Posts
Can we create ATF for flow designer testing
Hi all I need to test my flow I have used flow designer Is it possible to write test cases for testing flow designer? Any suggestions, please let me know? Thanks in Advance
Resolved! Business Rule Set Requesteed approvers to "no longer required"
Hello,I created a business rule to query the approval table for requests within my custom table. I want the BR to put all other requested approvers except the one that approved into a "No longer Required" status. Here is my business rule:(function ex...
Report on ALL ci related to an application
Hi, I need to create a report (List) that will show all ci's that appears in the relationships part of the application form. I created a report on cmb_rel_ci and then created an interactive filter on application. My questions : 1/ Is it possible to r...
Resolved! Incident to be created after wait time for minor severity alerts
Hi Community, I would appreciate your guidance in the Event Management space.I have a requirement where, if an alert with "Minor" severity is generated, the system should wait for 4 hours, and if the alert is not closed during that time, it should th...
Unable to discover SNMP Devices running classification for Unix and Http
Hello Everyone, I'm facing an issue when running discovery for SNMP devices Nokia Switch - Model(SR Linux). A) SNMP credentials are validatedB) Firewall openedC) Open 161 is opened Now the issue here is SNMP not classified properly and, it is again ...
VMWare discovery connection timeout issue
Hello everyone, hope someone could help us with this.. we would really appreciate any tip We have an issue with the VMware discovery, we are getting the following error, we obtained certain information, and we reviewed our network rules but didn’t id...
Discovery task Simulator 9.1
Hi,I am not able to validate the task as i do all the required configuration still it's failing.Any help is appreciated.
Discovery is not triggering application patterns after Application Dependency Mapping probe( ADM)
Hi,I have an issue with discovery. Discovery completed after finishing Application Dependency Mapping probe( ADM probe) step.both patterns it launched are from Unix classy and the patterns it did not launch are application patterns.following are the ...
ServiceNow ITSM SOAR Actions
Hi Everyone, Long time lurker, 2nd time poster. I have a requirement to integrate the below https://marketplace.crowdstrike.com/listings/ServiceNow-ITSM-SOAR-Actions I'm newer to integrations, I've done Azure SGC, but I'm having a hard time finding o...
Need help with Regex for Event Rule
Hi,We have requirement to integrate one monitoring tool which will send us Assignment Group and Configuration Items fields as tags in the payload."Tags":"ConfigurationItem:XXX, AssignmentGroup:XXX, Host Name Tag:XXX, Application:XXX"The positions of ...
Resolved! Servicenow SAM - saas Lizenzmanagement
Hi all,do you know where if the Saas License Management is a component of the SAM Pro plugin or does a customer needs to license it extra? RegardsFranck
MSSQL databases not getting discovered
Hi Folks, We are trying to discover our MSSQL databases and while doing the discovery we are able to discover the instances, DBs for few servers and for few servers we are able to discover only the instances and not DBs. While checking the pattern we...
MID Server: high number of credentials
Dear community, I have a customer with a high number of credentials (more than 700), handled with CyberArk.Do you consider this could be an issue when running discovery, in terms of timeouts by searching the correct credential for a CI, moreover the ...
Meraki Access Point (AP) CI sttaus not getting updated in Servicenow
Hi, we have done SG-Meraki integration six months back for our project and that time data was correctly populated. But we recently noticed that Access Points CI status is not getting updated in ServiceNow. Jobs are running weekly but there are few CI...
