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OAuth 2.0 Grant Types in ServiceNow: A Simple Guide

What is OAuth 2.0?OAuth 2.0 is an authorization framework that allows one application to securely access another application’s resources without sharing user credentials.Instead of exposing usernames and passwords, OAuth 2.0 uses tokens to grant limi...

Duplicate ci relationship is created each time discovery is run

Duplicate CI relationship is being created whenever discovery is run. For example when we run a discovery for a server, a Runs on::Runs relationship with db instance is created. When discovery is run again, another runs on relationship is being creat...

arunkaushik by Tera Contributor
  • 2987 Views
  • 6 replies
  • 2 helpfuls

Resolved! CSDM Quiz

Hi All,Pls help me out with correct answers. From which of the following can the Managed by group be configured and synchronized to the underlying group or class of Configuration Items (CIs)? (Choose 2 Answers)a. Business Service Offeringsb. Business...

HiranamyeeM by Tera Contributor
  • 5293 Views
  • 7 replies
  • 6 helpfuls

Resolved! Servicenow Sciencelogic integration for Event Mangement

Team,We have to integrate Servicenow with Sciencelogic for Event Management. We are going to use below plugin.ScienceLogic SL1: Event Integration(x_sclo_powerflow).Do we require a MID Server. As in release not it showing both way its possible. 

Chaitanya46 by Tera Contributor
  • 1272 Views
  • 2 replies
  • 2 helpfuls

Pattern failure

 Hi,Pattern has failed to discover the windows server  Error during execution of Windows command: executeQuery -Namespace Root\MSCluster -Query "SELECT GroupComp onent, PartComponent FROM MSCluster_Cluster ToResource"Windows timeout/connection failur...

Rishi M by Giga Contributor
  • 471 Views
  • 1 replies
  • 0 helpfuls

Cloud Services Catalog (CSC) no longer allowed in PDI instance?

I see this red-highlighted message when I attempt to install.   "ServiceNow ITOM/OT SU Licensing -- Installation blocked".   This is after I wiped and deleted a prior instance where it installed just fine.   Check out the attachment. I'm using versio...

GtrPlyr99 by Tera Contributor
  • 650 Views
  • 2 replies
  • 0 helpfuls

Resolved! ITOM Vis/Discovery Lessons Learned

When Discovery is done well, it becomes the foundation for Service Mapping, impact analysis, and operational intelligence.For those who’ve implemented it — what was the hardest lesson you learned? We're about to implement ITOM vis in a zbooted (green...

alexbt1639 by Tera Contributor
  • 1079 Views
  • 2 replies
  • 2 helpfuls

Resolved! Cloud Management plugin activation failure

Hi all, the installation of the Cloud Management plugin failed in my Personal Developer Instance.  I got an email the installation was cancelled.   It said to report the issue here.   OK, what happens next to get this plugin installed?   Am I even in...

GtrPlyr99 by Tera Contributor
  • 799 Views
  • 2 replies
  • 0 helpfuls

AI Strategy in CSDM

Hi Everyone, Our organization is currently defining our AI strategy within the CSDM framework and we are looking for insights on how others classify these solutions.          1. How are organizations defining their AI strategy within CSDM?          2...

Community Alums by Community Alums  
  • 802 Views
  • 1 replies
  • 0 helpfuls

CMDB AI Data Mapping (CSDM)

Hi All,How are you mapping AI components in CMDB (AI tables) within CSDM for third-party applications (Saas & on-prem)?Any best practices or data mapping approaches?

Community Alums by Community Alums  
  • 813 Views
  • 1 replies
  • 0 helpfuls

Incident Correlation(Event Manegement)

Can anyone please guide me on my requirement,  I am working on incident noise reduction.When a primary alert creates an incident, I want all correlated/secondary alerts to map to the same incident automatically.What rules/configuration are required t...

Community Alums by Community Alums  
  • 2577 Views
  • 3 replies
  • 0 helpfuls

Resolved! How can I stop FaaS Discovery?

Hi Folks,  We just rolled out ServiceNow Discovery to our clound environments (AWS and Azure), I noticed that by default, SN brings in FaaS as well and these are licensable. We do want to discover FaaS, is there a way to stop discovering them?

Nateu by Tera Contributor
  • 1394 Views
  • 1 replies
  • 1 helpfuls